Display Settings Disappear

[Olivia]

Hello,

This is happening to me:

– Navigate to Events > Settings > Display
– Scroll to Advanced Template Settings
– Enter content into “Add HTML before event content” or “Add HTML after event content”
– Save Changes
– Visit the /events/ page – Content is displaying as expected.
…
Content is no longer displayed or visible in the Settings page

Thanks!

[Josh]

Hey Olivia,

Thanks for reaching out to us!

I’ve tested this based on the instructions you’ve provided but wasn’t able to replicate the issue. I was able to see the content on the front-end of the site. I then went back and refreshed the setting page as well as re-navigated to the settings page and both times saw the content still saved within those settings.

As an initial step, would you mind following the Testing for Conflicts procedures to ensure there isn’t a conflict here with an existing plugin or theme?

Let me know if those steps reveal any additional information.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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