Josh

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Viewing 15 posts - 46 through 60 (of 4,178 total)
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  • in reply to: Only show past events from a certain year #1214510
    Josh
    Participant

    Hey Mogul,

    Thanks for reaching out to us!

    The snippet you found above has elements that could help here.

    To build on that snippet, what we could do would be to check if the “tribe_bar_date” that is set is just a year (like you have as 2016 in your first post above.)

    If so, you can “$query->set” both the start and end date to the beginning and the end of the year (like you have in the second post above).

    Let me know if this helps.

    Thanks!

    in reply to: Aggregator can't log onto Facebook #1214501
    Josh
    Participant

    Hey Bridget,

    I’m terribly sorry for the delay you had in getting a first response here. I’ve followed up in your first thread, I’ll close out this thread and we can continue support in the original thread.

    Thanks!

    in reply to: Failed Log in Attempts #1214495
    Josh
    Participant

    Hey Traeci,

    Thanks for reaching out to us!

    That is definitely an odd issue that you’re having here. As a starting point, can you clarify that you’ve completed our Testing for Conflicts procedures to ensure that there isn’t a conflict happening here with another plugin or theme? In particular, I’m curious if there is something filtered in the BulletProof Security plugin that you have activated that could be causing an issue here?

    Let me know what you find.

    Thanks!

    in reply to: Event Aggregator won't connect to my facebook #1214491
    Josh
    Participant

    Hey Bridget,

    I’m terribly sorry about the delayed response here.

    As a starting point, thanks for clarifying that you’ve followed our Testing for Conflicts procedures. This definitely helps us to know there aren’t any obvious conflicts at play here!

    As a next step, can you try going through the process you describe above but with the developer tools on your browser open and set toward the “Console” tab there?

    When you start the login via Facebook process now, are there any warnings or errors that pop up in the console for you there?

    Thanks!

    in reply to: Series of Events / Recurring #1213720
    Josh
    Participant

    Hey Matt,

    Awesome! We’re getting there!

    I’m limited on the amount of customization support that I can provide for the full feature that you’re describing, but lets see if I can help get you pointed in the right direction here.

    For me, I would maybe start here by:

    1. Creating a new category for these events and assigning just those events to that category.
    2. Then, I would customize the event link on the event listings. You can check the category and if the event is in the category, change the link to the page you created.

    For example, if you wanted to do this for the month view, you can follow our Themer’s Guide to copy the views > month > single-event.php file from the core Events Calendar plugin into your theme.

    From there (currently at line #27 at the writing of this response) you can see the link being assigned for each event. You can customize that output by doing a check like:

    https://gist.github.com/BeardedGinger/5b4a0b060b97acaeecb2a05e32364ed6

    Let me know if this helps.

    Thanks!

     

    in reply to: Upload a PDF file #1213069
    Josh
    Participant

    Hey Carlos,

    Thanks for reaching out to us!

    You’re right, the best way to add additional fields to the Community Events submission form would be to use the additional fields available within the Pro plugin, however there isn’t a file upload available with those options.

    There are a couple of options you could pursue here though:

    1. Use a text field there that would accept a URL to the location of the PDF that the user could paste in.
    2. You can take a look at our Themer’s Guide along with the section on Community Events there to see how to customize the form. From there, you could add an upload field to the form (helpful thread using Advanced Custom Fields)

    I’m sorry I wasn’t able to give a direct solution here but hopefully this helps to get you pointed in the right direction.

    Thanks!

     

    in reply to: How do I cancel an import? #1212238
    Josh
    Participant

    This reply is private.

    in reply to: Series of Events / Recurring #1212237
    Josh
    Participant

    Hey Matt,

    Thanks for following up and clarifying here.

    I understand your concerns there and see why using the Recurring events feature wouldn’t work for this particular scenario.

    As an alternative here, you can create the 4 events using our calendar plugin and then in the description for each, you can add a link to a ticket page. So, using Event Tickets and Event Tickets Plus, you can create tickets on any post type, including pages. So, if you create a page to house the tickets for these events, you can link from the events to that page and still take advantage of all the ticket and attendee management features of the plugin.

    Let me know if this helps.

    Thanks!

    in reply to: iCal subscription/feed #1212233
    Josh
    Participant

    Hey Leonardo,

    Thanks for reaching out here.

    To clarify, it is my understanding that using the “webcal://” version of the feed will allow the secondary calendar to subscribe to the feed and that calendar will use that to request updates from the original calendar. There isn’t anything we would do on our end to push updates out to the secondary calendar, we’re only making sure the iCal format generated on the main site would have the latest versions of events from your site.

    Let me know if this helps.

    Thanks!

    in reply to: How do I cancel an import? #1209132
    Josh
    Participant

    Hey Ed,

    Thanks for reaching out to us!

    I’m not positive if this is what you’re looking for but a look over the code it appears that there is a trigger on deactivation that should clear an existing queue. Let me know if deactivating the core plugin temporarily helps to stop the import here.

    Thanks!

    in reply to: Series of Events / Recurring #1209129
    Josh
    Participant

    Hey Matt,

    Thanks for clarifying here!

    It sounds like our recurring events feature may actually be a good fit for you here. Traditionally, we advertise that we don’t support tickets on recurring events but this is mainly due to most users wanting to have ticket pools custom to each ocurrence of an event.

    However, the default functionality available with using tickets on recurring events sounds exactly like what you’re looking for – a single pool of tickets for a group of events.

    Let me know if this helps.

    Thanks!

    in reply to: Series of Events / Recurring #1208418
    Josh
    Participant

    Hey Matt,

    Thanks for reaching out to us!

    Would you mind giving a little more detail on what you’re trying to accomplish here? You could relate the different classes to each other using the built-in Event Categories feature. However, each event would need their own tickets created for them directly on each event.

    Let me know if this helps.

    Thanks!

    Josh
    Participant

    Hey Heather,

    To clarify here, the issue that was addressed in our latest update was in reference to the on demand imports not updating with the new information from their source calendars. Can you test this particular feature with the latest version and verify that is working for you now?

    Thanks!

    in reply to: Missing sidebar menu items #1208413
    Josh
    Participant

    Hey Affinityre,

    No problem, were you also missing our core Events Calendar plugin on your site?

    Thanks!

    in reply to: Display issues on Android phones and tablets #1207689
    Josh
    Participant

    Hey Keith,

    Awesome! So it sounds like the root of this one has been resolved and the calendar is working on your site as expected now?

    Thanks!

Viewing 15 posts - 46 through 60 (of 4,178 total)