Josh

Forum Replies Created

Viewing 15 posts - 61 through 75 (of 4,178 total)
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  • Josh
    Participant

    Hey Isuru,

    Thanks for following up here!

    Unfortunately, this type of recurrence may cause a bit of trouble with our current system. You may still need to re-create the the event for each instance on the same day or possibly pursue using a plugin such as https://wordpress.org/plugins/post-duplicator/.

    For our licenses, they are good for updates and support for one year. You would need to renew the license each year to continue to have access to plugin updates and support.

    Let me know if this helps.

    Thanks!

    in reply to: Language for google maps #1207679
    Josh
    Participant

    Hey Daan,

    Awesome! I’m glad you were able to get the map working with the different language!

    Might be best to open a new thread for that particular issue. In that thread, be sure to give full detail on the issue you’re experiencing along with verifying the Testing for Conflicts procedures so we can help you get to the root of that one more quickly.

    Thanks!

    in reply to: Language for google maps #1206895
    Josh
    Participant

    Hey Daan,

    Thanks for following up here! I tested out the snippet and it appears to be working for me on the embedded maps https://cloudup.com/cqFyR1EKn97.

    Where are you currently adding that snippet?

    Thanks!

     

    Josh
    Participant

    Hey Sam,

    Thanks for reaching out to us!

    For this, you would need to create multiple instances of the event and set the different dates and times for each instance of the event.

    To aid in this process, our PRO plugin includes a recurring events feature to make creating multiple instances of an event simpler to manage. However, there would be issues in trying to create multiple instances of an event on the same date that wouldn’t be able to be managed from that feature.

    Let me know if this helps.

    Thanks!

    in reply to: Missing sidebar menu items #1206870
    Josh
    Participant

    Hey Janine,

    Thanks for reaching out to us!

    I apologize for the issues that you’re experiencing with using our plugins. If you’re using just the Event Tickets and the Event Tickets Plus plugins they don’t include the Event Management side of the equation. They are designed to be able to be used on their own to add Tickets to any post type that you would like.

    However, if you would like to use them with our full events features, you can definitely do that by installing our Core Events Calendar plugin on your site as well.

    Let me know if this helps.

    Thanks!

     

    in reply to: Event Attendee Approval #1205774
    Josh
    Participant

    Hey Chee,

    Thanks for following up and clarifying here!

    That functionality isn’t provided by default within our plugin but it is something that you could configure by default.

    However, you could do a little bit of custom development to accomplish this. The simplest approach might be to have two pages for each event – One for the form for a user to show interest and then a private page that includes the Event Tickets form for registering for the event.

    Once someone submits the form and is approved, you could send them a link to the private page along with the password for accessing the Ticket Registration.

    If you don’t need a full calendar feature for something like this, just our Event Tickets would work here along with Event Tickets Plus if you’re selling the tickets.

    Let me know if this helps.

    Thanks!

    in reply to: Optional Payment Methods #1205140
    Josh
    Participant

    Hey Chris,

    These are definitely interesting ideas and something that I’m sure we’d love to consider for future inclusion into our plugins. For that, we’d love to get your input on our UserVoice page.

    However, at this time, the only option that we do have for site visitors or members to create and sell tickets from your site would be to use PayPal for processing those tickets.

    Thanks!

    in reply to: Permalink Editing for Recurring Events Still Not Working #1205138
    Josh
    Participant

    Hey Brian,

    Thanks for following up here.

    I’m sorry to say that there doesn’t appear to be any new news in regards to this particular issue. It hasn’t been directly assigned to an update at this time and will most likely not get addressed before the end of this year.

    I’m sorry to be the bearer of bad news on this one but I won’t to be as transparent as possible there on this issue.

    Let me know if you have any further questions here.

    Thanks!

    in reply to: Event Attendee Approval #1205055
    Josh
    Participant

    Hey Chee,

    Thanks for reaching out to us!

    Would you mind giving a little more details about what you’re looking for here? Would you want the sale to be limited to a registered user on your site? Or would this be something that was conditional based on some sort of collected meta from a user?

    Thanks!

    in reply to: Display issues on Android phones and tablets #1205054
    Josh
    Participant

    Hey Keith,

    Thanks for reaching out to us!

    I’m sorry to hear that you’re having issues with our plugins. I don’t have the necessary devices to fully test this, however, I know we did recently put out an update to address an issue similar to this. Is this problem still occurring on your site after updating to the latest version of the plugin?

    Thnaks!

    in reply to: Events not Import #1205053
    Josh
    Participant

    Hey Jordan,

    Thanks for following up! Can you verify that the plugins are updated to the latest versions on both the source site as well as the destination sites for your import?

    Thanks!

    in reply to: Thousands URLs generated after update #1205052
    Josh
    Participant

    Hey Wilco,

    I apologize for the delay. I’m trying to recreate the issue but not seeing the generated URLs. As a further test here, I see you’re using the Yoast SEO plugin on your site. With the Pro plugin activated, do you see the URLs showing in the sitemaps generated there?

    Thanks!

    in reply to: Events not Import #1200817
    Josh
    Participant

    Hey Jordan,

    I can’t give an exact date on this particular fix but to give you a little more detail:

    • This fix is in Smoketest which means it is highly likely to be included in the next release.
    • The next release is tentatively scheduled to ship at the end of next week.

    So, barring any unforeseen circumstances, you should see a fix for this issue shipping next week.

    Thanks!

    in reply to: Need help aligning page headings and filters #1200809
    Josh
    Participant

    Hey Margie,

    Awesome! I’m glad you were able to get this working.

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

    Thanks!

    in reply to: Language for google maps #1200805
    Josh
    Participant

    Hey Daan,

    I apologize for the delay here and appreciate your patience.

    It looks like we may have a filter that will work for you here! You can use the “tribe_events_google_maps_api”. With that, you should be able to add a query argument for the URL used and pass it for the embedded map.

    You could try something like:

    
    add_filter( 'tribe_events_google_maps_api', 'language_filter_embedded_map' );
    function language_filter_embedded_map( $js_maps_api_url ) {
    $js_maps_api_url = add_query_arg( 'hl', 'nl', $js_maps_api_url );
    return $js_maps_api_url ;
    }
    

    Let me know if this helps.

    Thanks!

Viewing 15 posts - 61 through 75 (of 4,178 total)