[Josh]

Hey,

I’ve noticed you’ve marked the previous response as the correct answer. I’ll go ahead and close out this ticket but if there is anything else that I can help you with while you’re making the decision to purchase our plugin please don’t hesitate to ask.

Thanks!

[Josh]

Hello [email protected],

No problem, happy to be able to help!

I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

Thanks!

[Josh]

Hello Adrian,

I’ve logged this information into the bug ticket and it is now in the queue for the developers to look into for an upcoming release.

I’ve tried pulling feeds from throughout the different sections of your site and am having consistent problems with importing events into Google Calendar. However, I’m unable to reproduce these errors when generating export files from my local site. Have you tried following the Testing for Conflict procedures and disabled all plugins and reset to a default theme to see if there is a conflict?

I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

Thanks!

[Josh]

Hello aplussideas,

Thanks so much for adding this information and hopefully this will help others in the future.

Having full compatibility with WPML is still on our radar. Your suggestion for shortcodes would help with some of the compatibility issues but would create new ones as well. There is a balance to be found that hasn’t quite been landed upon.

Thanks again for your input and contribution to the community! I’ll go ahead an close this ticket and allow it to be archived for anyone else searching for this issue.

Thanks!

[Josh]

Hello magpivo,

To target the week view, you can replace the “#tribe-events-content” within the snippet above with “.tribe-events-week-grid”. This will allow you to target the content within the Week view of the grid for any further customizations you would like to make on that view as well.

I’ll go ahead and close this ticket since we are unable to provide full and detailed customization support here in the forums. If you have any further questions about the plugin, please don’t hesitate to open a new ticket.

Thanks!

[Josh]

Hello anna,

Thanks for following up!

You should be able to change the order for the posts for the photo view by using the “tribe_is_photo” function to check whether or not the current view is the photo view and then filtering the query args to change the from using the event start date to using the event end date. You can find a snippet that should help to point you in the right direction here.

Thanks!

[Josh]

Hello centreamuza,

Thanks for reaching to us!

The best way to create tickets/events is to start by creating the event and then using the “Tickets” metabox on the event edit screen to add the tickets. Is this the approach you are using when creating the tickets.

Additionally, have you tried following the Testing for Conflicts procedures to ensure this isn’t a conflict with an active plugin or the current theme? We have previously seen church based themes that have some event functionality built in that can cause conflicts with our plugin.

I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

Thanks!

[Josh]

Hello calach,

Thanks for reaching out to us!

To clarify, you’re setting the event to “Private” using the default WordPress visibility setting here?

I tested out on my local install and I was able to see the issue you’re noting. To me it seems the fact that nothing displays is a good thing since the event is set to private. The issue is that the mini calendar shouldn’t be showing the indicator that there is an event on that day?

To your second question, this can definitely be accomplished with some custom development or integration of other “Membership” style plugins.

I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

Thanks!

[Josh]

Hello Quino,

Thanks for reaching out to us!

I checked out the site and it looks great! However I did notice the issues that you’ve pointed out and can help point you in a couple of directions that should help us figure out what is causing the issue:

• You can try setting up pretty permalinks for your site. The calendar works best when those are set.
• Also, have you tried following the Testing for Conflicts procedures? This will help to determine if there is a potential conflict with your theme or an active plugin.

I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us!

For WooCommerce tickets, tickets that are created for events will automatically be created as “Products” for WooCommerce. Under the product setting when editing that product that is created, there is an option entitled “Sold Individually” that will allow you to limit the ticket to one sold per order.

I hope this helps! If you have any more concerns that I can help you with while you’re deciding on purchasing our plugin, please don’t hesitate to ask.

Thanks!

[Josh]

Hello Laura,

Thanks for reaching out to us!

To clarify, this fix is for mobile views and adds the events back into the calendar on print. I tested the snippet out and it is working properly on my local install.  There are a couple of things we can check to see where the issue may be:

• <span style=”line-height: 13px;”>You can try switching to a default theme and adding the snippet into the “functions.php” of the default WordPress theme (twentyfourteen). This will help to ensure there aren’t any print settings within your current theme that could be causing a conflict.</span>
• You can check to make sure that you’ve currently placed the snippet into the right “functions.php” file.
• You can try adding the snippet toward the bottom of your “functions.php” and ensure that it is placed immediately before the closing “?>” tag.

I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

Thanks!

[Josh]

Hello jaynewest,

I took a look at the site and noticed the issue you were talking about. It appears there are some javascript errors on the site that are probably causing the issue with the title. You can follow the steps within our Testing for Conflicts procedures to narrow down what may be causing the error.

For additional customizations of how the event pages display (this will help in removing the sidebars that you don’t want on the page) you can follow our Themer’s Guide to aid with those customizations. This approach can also be used to completely remove the title section that is currently experiencing the javascript error and displaying improperly.

I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

Thanks!

[Josh]

Hello Tony,

I took a look at the Geo Mashup plugin and it looks like there is now a setting within the “Overall” tab within the plugins settings page that allows you to define the post types that the meta box displays for. Select “events” within that list and you’ll have the ability to use the events with the Geo Mashup plugin.

I’ll go ahead and close this ticket since support for Geo Mashup isn’t covered here. If you have any further questions please don’t hesitate to open a new ticket.

Thanks!

[Josh]

Hello Magdalena,

I’m not too familiar with the Fit pro backend but I took a look at your site and it appears that fonts and styles for the Events Calendar are picking up on some formatting that is being defined within the theme and then output into the header. On the Month view, you can change the font-family for the event titles to the one set within theme by adding the following to your theme’s style.css:

#tribe-events-content .tribe-events-calendar div[id*="tribe-events-event-"] h3.tribe-events-month-event-title {
font-family: Oswald, sans-serif;
}

You can also change the size, as well as any other styles for that text targeting the same elements targeted above. I unfortunately can’t supply specific code for every customization you may like to make. To help you out to make these changes yourself, here is a great tutorial on how to use some helpful tools to manage customizing the CSS on your site.

Let me know if this helps.

Thanks!

[Josh]

Hello Brock & Adrian,

Thanks for reaching out to us!

I just tried importing the .ics file generated from the list view into my Google Calendar and it worked great. To be clear, you’re using the feed generated from “Export Listed Events” button at the bottom of the calendar in list view? Do you mind sending me the code used within customization you made to extend the number of events displayed within this feed? I can then check to see if that is contributing to the issue.

As far as your final point about RFC 5545 iCal standard, I’m looping in one of our developers on this one since they would be able to give you a much better response than I could.

I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

Thanks!

 

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