Events have disappeared from Widget and back end

[Jeanie Crosby]

I updated Events Calendar and WP recently, and since doing that my Events List widget is not showing events, but shows a bogus one (Home).
There are no events showing up in the back end, but categories and venues are there.
And… the graphical calendar is working just fine.
I am using a customized Canvas theme, I switched to a default theme and the problem remained. Ditto for turning off other plugins.
At the top of the page in the back end, I see this error: The following plugins are out of date: Events Calendar PRO 3.4. All add-ons contain dependencies on The Events Calendar and will not function properly unless paired with the right version. I followed the link it suggested and couldn’t see any mention of EC 3.x

[Josh]

Hello Margaret,

Thanks for reaching out to us!

This is definitely a strange issue to be having. It sounds like you’ve followed the automatic updates for WordPress to 4.0 as well as the free version of The Events Calendar to version 3.7? If so, you will also need to upgrade the Pro version of our plugin up to version 3.7. You should see a prompt to upgrade to the latest version if you have your License Key added to the site. Ensure that your key is added by navigating to the “Events Settings” -> “Licenses” tab on the backend of your site.

Once added, you can check for updates again ( “Dashboard” -> “Updates” ) and you should see an upgrade prompt for the latest version of the Pro plugin.

Let me know if this helps.

Thanks!

[Jeanie Crosby]

This reply is private.

[Josh]

Hello [email protected],

No problem, happy to be able to help!

I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

Thanks!

[Author]

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