Josh

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Viewing 15 posts - 346 through 360 (of 4,178 total)
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  • in reply to: Charging for Community Events #1170340
    Josh
    Participant

    Hey Brad,

    Awesome! That sounds like a really cool way to accomplish that.

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

    Thanks!

    in reply to: ticket id in QR Code #1170337
    Josh
    Participant

    Hey Math,

    Sounds good! Let me know if that ends up working for you and the scanner app.

    Thanks!

    in reply to: Event Ticket images not showing in cart #1169823
    Josh
    Participant

    Hey Chuck,

    Thanks for reaching out to us.

    I believe the image there should be pulling from the featured image set on the event associated event rather than the WooCommerce product for the ticket. Have you tried setting an image on the event to see if that works for you here?

    Thanks!

    in reply to: Charging for Community Events #1169821
    Josh
    Participant

    Hey Brad,

    Thanks for reaching out to us!

    We don’t have anything like that built into our system, however you could convert your site into a membership site that allows only paid, logged-in members to access and submit events via the Community Events page. Here is a great post that will help you to get a little more acquainted with some of the more popular membership plugins available http://chrislema.com/comparing-wordpress-membership-plugins/

    Let me know if this helps.

    Thanks!

    in reply to: Events disappearing from homepage #1169818
    Josh
    Participant

    <p style=”text-align: justify;”>Hey Elspeth,
    <p style=”text-align: justify;”>Thanks for reaching out to us! I’m sorry to hear about any frustration you’re having in using our plugins.
    <p style=”text-align: justify;”>To start here, how are you pulling the events onto your homepage? Are you using one of our existing widgets or are you using a custom query using “tribe_get_events”?
    <p style=”text-align: justify;”>Also, are the events that are disappearing set as all-day events? Can you tell when they are disappearing from the listing there, is it usually after the start time set for the event?
    <p style=”text-align: justify;”>Thanks!

    Josh
    Participant

    Hey Nathalie,

    Thanks for reaching out to us!

    Try adding the following to your theme’s functions.php file and see if it helps you here.

    https://gist.github.com/7366389d3e698de38da02450b8c6d43e

    Thanks!

    in reply to: iCal link shows no events in Office365 Calendar Subscription #1169770
    Josh
    Participant

    Hey Skye,

    Thanks for reaching out to us!

    Can you try the direct URL from the ical feed on your site here? Should be something like “http://52.64.79.26/events/?ical=1&#8221;

    Let me know if this works for you here.

    Thanks!

    in reply to: ticket id in QR Code #1169767
    Josh
    Participant

    Hey Math,

    Try adding the following to your theme’s functions.php file and let me know if this works for you here:

    https://gist.github.com/773a4de258cdfd4bc0913dd6e163c88a

    Thanks!

    in reply to: recurring event on the same day #1169188
    Josh
    Participant

    Hey Greig,

    Thanks for reaching out to us!

    Unfortunately you’re correct here, you can’t create the recurrences for the same day. We do have a feature request that may help with this and you can add your votes to that here https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/16033885-date-picker-for-recurring-events-as-an-option

    Thanks!

    in reply to: The calendar picker doesn't display and 301 errors #1169186
    Josh
    Participant

    Hey Camille,

    Thanks for reaching out to us!

    Are the 301 issues only on WPML generated versions of the pages? Have you tried updating to the latest releases of WPML? Also, if you try going to your account here https://theeventscalendar.com/my-account/downloads and going to the bottom of the page to the Release Candidates section and downloading the RC3 versions of our plugin there.

    Does using those upcoming versions resolve the issues here?

    Thanks!

    Josh
    Participant

    Hey Brooks,

    No problem! Happy to help.

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

    Thanks!

    in reply to: ticket id in QR Code #1169179
    Josh
    Participant

    Hey Math,

    There isn’t by default, however it could be pulled from the database. Alternatively, you could extend the attendees table to include this value, however it would require a little bit of customization.

    How are you needing the information to send over, as part of the export or just visible in the admin? I can help you get pointed in the right direction depending on how you best need the information.

    Thanks!

    in reply to: Featured event #1169167
    Josh
    Participant

    Hey Alain,

    Instead of using a default WP_Query() there, you could use our “tribe_get_events” function that would contain more to have a natural pull of events there.

    If you”re using the $do_not_duplicate variable there, do you have it added to both queries where it is assigned at the top and then excluded below?

    Thanks!

    in reply to: Events list showing up HTML code #1169159
    Josh
    Participant

    Hey Davis,

    This one is definitely strange. I’ve downgraded my local install to older versions of PHP and still wasn’t able to replicate the issue you’re experiencing here.

    There could still be value in following the Testing for Conflicts procedures since there could be issues in another plugin at the different PHP version which could be causing an impact here.

    Thanks!

    in reply to: Add to cart not working #1168746
    Josh
    Participant

    Hey Jeanne,

    When using a theme that gets updated regularly, you should always set up a child theme so you can update the main theme without fear of losing any sort of customizations that you’ve made. That way, you can make these customizations to your child theme without worrying that updates to your Divi theme or our plugins overwriting these changes. This is the common and expected way to make these types of changes within WordPress.

    For the form output, it normally would align within the center container. However, the current event paged driven by your theme doesn’t have a center column. However, you can use the class that is already added to the other elements on the page via the theme to center the content. To do this, you could add the “et_pb_row” class to the main form to do this https://cloudup.com/cES9Q7MW2F5.

    Let me know if this helps.

    Thanks!

Viewing 15 posts - 346 through 360 (of 4,178 total)