Events disappearing from homepage

[Elspeth]

Hello,
We have events from a specific category filtering onto our homepage. However, on the day of the event, events will often disappear. This appears to happen only to one-off events, and not to recurring events. I’ve tried changing the time zone with no luck. Very frustrating as it’s the one day we really want the events to appear on the homepage!

[Josh]

<p style=”text-align: justify;”>Hey Elspeth,
<p style=”text-align: justify;”>Thanks for reaching out to us! I’m sorry to hear about any frustration you’re having in using our plugins.
<p style=”text-align: justify;”>To start here, how are you pulling the events onto your homepage? Are you using one of our existing widgets or are you using a custom query using “tribe_get_events”?
<p style=”text-align: justify;”>Also, are the events that are disappearing set as all-day events? Can you tell when they are disappearing from the listing there, is it usually after the start time set for the event?
<p style=”text-align: justify;”>Thanks!

[Elspeth]

This reply is private.

[Josh]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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