Josh

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Viewing 15 posts - 3,541 through 3,555 (of 4,178 total)
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  • Josh
    Participant

    Hello btellock,

    Thanks for following up with us!

    I just tested the snippet on my local install and I was able to get the pagination to work with my previous events. Do you have general pagination issues anywhere else on the site? You could try the Testing for Conflicts procedures to see if the pagination works while using a default theme.

    I apologize for the inconvenience but let me know if this helps.

    Thanks!

    in reply to: Not getting the update for the filter bar #914902
    Josh
    Participant

    Hello seattledog,

    No problem! Glad we were able to help get this issue resolved!

    I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

    Thanks!

    in reply to: Pre Sale Question #914899
    Josh
    Participant

    Hey,

    I’ve noticed you’ve marked the previous response as the correct answer. I’ll go ahead and close out this ticket but if you have any further questions, please don’t hesitate to open a new one.

    Thanks!

    in reply to: recurrent events and w3 total cache bug #914897
    Josh
    Participant

    Hello jourdand,

    Thanks for reaching out to us! It’s usually best to open a new support ticket so we can be sure to follow up with you as quickly as possible.

    There were a couple of questions brought up in the original post, to help keep things organized and to ensure that the potential solution for this new issue doesn’t get lost in the current, would you mind opening a new ticket and describing your issue in detail. Feel free to reference this ticket as well.

    guidonietmann, it’s been a while since we’ve heard from you. I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

    Thanks!

    Josh
    Participant

    Hello gilcatt,

    Thanks for reaching out to us!

    To start off with the answer to your question at the end. You can download the previous version of PRO from within your dashboard account on http://tri.be. To download the 3.8 version of the core plugin, you can do that from the WordPress.org repository here.

    I’m not sure I’m following the nature of your initial issue though. Are the products that you’re adding via shortcode different products not associated with the Tickets for the events? By that I mean, are those products being added to the content area of the event via shortcode different from tickets created for the event within the “Tickets” section of that same event?

    If I could get a little clarification on what you’re trying to accomplish, hopefully I could recreate the issue and help to find a solution. I apologize for the inconvenience as well as my own lack of understanding of the issue.

    Thanks!

    in reply to: Not getting the update for the filter bar #914443
    Josh
    Participant

    Hello seattledog,

    Thanks for reaching out to us!

    As an initial step, verify that the License key for the Filter Bar plugin has been added to the site. You can check that by going to Events -> Settings  and the going to the Licenses tab. Once you’ve made sure it’s added, you can go back to the Updates page under the Dashboard tab and click the Check Again button to manually check for updates.

    If that doesn’t work to show the update, you can manually update the plugin by downloading the zip file from your account at http://tri.be and then uploading the files via FTP.

    Let me know if this helps.

    Thanks!

    in reply to: Bind Event organizer with logged user #914434
    Josh
    Participant

    Hello hotcity,

    Thanks for reaching out to us!

    This would definitely need customization beyond what we’re able to provide in the forums but hopefully I can get you pointed in the right direction. It seems for this, you have 2 starting options:

    1. <span style=”line-height: 13px;”>Create a new custom meta field for the Organizer CPT and populate that with the users for your site. Then, when you create an Organizer you can associate the necessary user with that organizer. </span>
    2. You could create a dropdown within the User profile settings that lists all the Organizers and you can associate the Organizer with the user there.

    Personally, I would go the route of creating the dropdown for the user profile. I would then customize the output of the single event template using our Themer’s Guide to check whether an Organizer has been set for the event. If it hasn’t, get the author information and grab the Organizer ID based on that new field within the user profile. You could then query the Organizer using that ID.

    Granted, there are some drawbacks with this approach. The main one off the top of my head would be associated with archives and filtering based on Organizer. If it isn’t directly set within the event, it won’t show when filtering even though the details show on the single event view.

    Let me know if this helps.

    Thanks!

    in reply to: show the right language to my site #914412
    Josh
    Participant

    Hello remix1998,

    Thanks for reaching out to us!

    Correct me if I’m wrong but this doesn’t sound like a question about our plugin but a general language question about your WordPress install? If that’s the case, there is some helpful information in this article that should help you in switching the language of your WordPress install.

    Let me know if this helps.

    Thanks!

    in reply to: Incorrect order displaying events #912601
    Josh
    Participant

    Hello sergioral,

    Thanks for following up with us!

    I’m glad you were able to find the root of the issue! I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

    Thanks!

    in reply to: Events to feed into blog / be recognized as posts #912599
    Josh
    Participant

    Hello tribalance,

    Thanks for following up with us!

    No problem! They should be able to get you sorted out with where to go specifically within your theme. The key thing to remember on our side is that the additional post type that you’ll want included within that loop is the “tribe_events” post type.

    I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

    Thanks!

    in reply to: Ticket Pre-Sales & unique follow up email #912595
    Josh
    Participant

    Hey!

    I’ve noticed you’ve marked the previous response as the correct answer. I’ll go ahead and close out this ticket but if you have any further questions, please don’t hesitate to open a new one.

    Thanks!

    in reply to: Clicking View More in a Widget that has a Filter… #912592
    Josh
    Participant

    Hello mskopel,

    Thanks for following up with us! Also, sorry for all the multiple responses initially. My internet connection was a little wonky the other day :).

    I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

    Thanks!

    in reply to: Losing translation during navigation #912589
    Josh
    Participant

    Hello hotcity,

    Thanks for following up with us!

    I’m glad you were able to find a solution to this particular compatibility issue. I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

    Thanks!

    Josh
    Participant

    Hello intsculpturectr,

    Thanks for following up with us!

    So you are able to approve them but you’re concerned that due to the nature of recurring events that the way they display for the approval process could be overwhelming for the moderator when they do go to approve those recurring events?

    This is definitely an understandable concern and one that may be useful for us to look into an alternative for that approval process for Community events. If you would like, you can add this idea to our UserVoice page so it can be considered for future development?

    Thanks!

    in reply to: Redirect loop on login – unable to access WordPress! #912580
    Josh
    Participant

    Thanks for the follow up on this Leah!

    I’ll go ahead and close this ticket ardcgarage, if you have any further questions please don’t hesitate to open a new ticket.

    Thanks!

Viewing 15 posts - 3,541 through 3,555 (of 4,178 total)