[Josh]

Hello cjoles,

Thanks for reaching out to us!

To verify, this is caused when importing events from Facebook? On the surface this does sound like a hosting related issue. Doing some quick research it could possibly be related to a file/folder permissions setting.

When requesting support for them, you should tell them you were attempting to import events from Facebook using our plugin and that you repeatedly got the stated warning.

Let me know if this helps.

Thanks!

[Josh]

Hello gotmuck,

Thanks for reaching out to us!

You can center the actual timer with the following CSS.

.tribe-countdown-time {
display:block;
text-align: center
}

.tribe-countdown-timer {
display: inline-block;
}

Let me know it this helps.

Thanks!

[Josh]

Hello shinytiger,

Thanks for reaching out to us!

I apologize for the inconveniences you’ve had in using our plugin. Hopefully we can help to get this cleared up for you. When this happened previously, was it after updating the plugin and existing recurring events became duplicated? Are the events now duplicating when you create a new recurring event or does it become duplicated randomly at a later point ( you create the event and it seems fine but you come back a day or so later and there are multiple versions of the duplicated events)?

Also, I tested the setting for how long in advance to create recurring events and it worked fine on my local install. You could try the Testing for Conflicts procedures to see if there is a conflict between another plugin or your theme that is causing the recurring feature to not be working as it’s supposed to. This could also be a contributing factor to the duplicating issue above.

I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

Thanks!

[Josh]

Hello Kyle,

Thanks for reaching out to us!

That is definitely a strange display issue to be having. This is actually a bug that has been noted with the latest release. The multiple dates before and after the title are caused by the stylesheet for the widget not getting enqueued. We’ll be addressing this issue in the upcoming maintenance release, however you can fix it now by adding this snippet to your theme’s functions.php file.

I apologize for the inconvenience. Let me know if this fixes all the issues you’re noticing with your event list widget.

Thanks!

[Josh]

Hello bwcberlin,

Thanks for reaching out to us!

I apologize for the inconvenience this issue is causing. We do have a great tutorial on troubleshooting 404 errors however it sounds like you’ve probably tried a couple of these solutions in passing without success. Here are a couple of ideas that I would suggest to see if the situation changes:

1. <span style=”line-height: 13px;”>Since the single events pages work with default permalinks, try changing the slug for single events within the Events Settings at Events -> Settings -> General -> Single event URL slug (https://cloudup.com/cKxRP0am2xc) to something a little more unique. </span>
2. Try disabling other plugins and switching to a default theme to see if there is some conflict being created by a plugin or the theme.

Let me know if this helps.

Thanks!

– Josh

[Josh]

Hey!

Thanks for reaching out to us!

Unfortunately the ability to share events across the network isn’t something that is currently built into the plugin. However, you can vote for this feature on our UserVoice page for our developers to review for potential addition in a future release.

If you’re comfortable with code, this is something that could be accomplished with custom development since all sites within the network share the same database. You would just need to take advantage of the specific site id’s when querying to get the event information across the network.

I’m sorry I wasn’t able to give you a direct solution for this question. If you have any further questions please don’t hesitate to ask.

Thanks!

[Josh]

Hello Patrick,

Thanks for reaching out to us!

It sounds like the root of the problem is that users aren’t entering an “Organizer Name” but just an email for the organizer. This causes a new organizer to be created whenever they submit an event. You could pursue some customization which allows the email address to be the identifying key and doesn’t allow multiple organizers to have the same email address value. However this would be beyond the scope of customization that we can really provide in support.

As a solution, you could modify the organizer module ( views -> community -> modules -> organizer.php ) using our Themer’s Guide and have the dropdown of existing organizers check to see if the user’s display name is added as an organizer. If so, automatically select that Organizer. If not, autofill the “Organizer Name” field with the user’s display name.

I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

Thanks!

[Josh]

Hello albertabrantes,

Thanks for reaching out to us.

For series of recurring events, the intention is for every instance to be identical. Pulling them out of the series allows for the customization that you’re describing.

I reached out to one of our developers for more clarification and technically it would be possible to customize recurring events in this way but would unfortunately involve extensive customizations that we are unable to provide within the forums.

In the meantime, we have logged the idea as a potential tutorial as well as created a new item for this feature as a request on our UserVoice page. If you would like to see this feature built into the plugin, you can vote for it here.

I apologize that we aren’t able to completely address this customization here in the forums but hopefully voting for the feature will get the ball rolling for this to be added as a potential feature in the future.

Thanks!

[Josh]

Hello Renee,

Thanks for following up with us!

As an initial step to help diagnose, which versions of WooCommerce and WooCommerce tickets are you using? It could be that you’re running a version of the plugin that doesn’t have the corrected code within the plugin.

Thanks!

[Josh]

Hello hotcity,

Thanks for following up with us.

The solution for this would be very similar to the original solution for the backend addition of this feature. As a step further, what you could do would be to check against the Organizer ID associated with the user and then auto select that Organizer within the options using the Themer’s Guide and using the appropriate views for the community submission form. This would take some customization beyond the scope of what we can provide via support but could be accomplished.

Let me know if this helps.

Thanks!

[Josh]

Hello remix1998,

Thanks for following up! I’m glad you were able to get the issue resolved.

I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

Thanks!

[Josh]

Hello btellock,

Thanks for following up with us! I’m glad you were able to get the issue resolved!

I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

– Josh

[Josh]

Hello hcassell,

Thanks for reaching out to us!

I apologize for the inconvenience that you’re having when using our plugin. Hopefully we can help to get you pointed in the right direction quickly.

To start, it looks like the “Featured Event” link is broken due to the markup. If you change the html added to your text widget to “<a href=”” rather than “<ahref=”. That should fix the link issue on that graphic.

For the upcoming events widget, have you tried following our Testing for Conflicts procedures to ensure that there isn’t a conflict with the existing theme or plugins.

Let me know if this helps.

Thanks!

[Josh]

Hello Cyri,

Thanks for reaching out to us!

I apologize for any inconvenience that you’re facing in using our plugin. Version 3.0 was a big release for us where a lot of changes and advancements in the plugin were made. My initial suspicion is that there may be some customization made within the theme that may not work with the latest version of the plugin. Have you tried following the Testing for Conflicts procedures to ensure that this isn’t a conflict with an existing theme or plugin.

Let me know if this helps.

Thanks!

[Josh]

Hello fortgordonmwr,

Thanks for reaching out to us!

Definitely a strange issue to be having. An initial thought would be to add an additional conditional at the beginning of the function in the linked article that will check that this loop isn’t for the widget however I’m not sure of a conditional that would work and a quick search hasn’t turned up anything useful.

An alternative could be the implementation of a new shortcode available that could be used in a Text Widget on your site. Check out this shortcode where you can define the taxonomies directly and see if that will override the filter being placed on the general calendar.

Let me know if this helps.

Thanks!

[Author]

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