Non-ticket WooCommerce orders: You’ll receive your tickets in another email.

[Renee Deming]

We posted this ticket and it was marked as resolved. It is not.
https://tri.be/support/forums/topic/non-ticket-woocommerce-orders-youll-receive-your-tickets-in-another-email/#post-826990

Brian October 22, 2014: “I looked through our bug tickets and we fixed this issue about a year ago. So by version 3.4 and beyond this has been fixed.”

We are still experiencing this issue. Whenever we are selling tickets on our site all our merchandise email receipts have “You’ll receive your tickets in another email.”

Please let us know if/when this can be resolved as it is misleading and confusing to customers. Thank you!

[Josh]

Hello Renee,

Thanks for following up with us!

As an initial step to help diagnose, which versions of WooCommerce and WooCommerce tickets are you using? It could be that you’re running a version of the plugin that doesn’t have the corrected code within the plugin.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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