Recurring events duplicates AGAIN

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  • #917007
    shinytiger
    Participant

    Recurring events duplicates happened to me before, so I installed the plugin, The Events Calendar – Cleanup Recurrence Duplicates and it was solved.
    But it’s happening again.
    I have tried the same thing again and again, but the duplicates are still there.
    Please help me solve this problem.

    #917009
    shinytiger
    Participant

    Also, I set “Create recurring events in advance for” 2 months and changed it to just 1 month now. But the events are created ahead more than 2 months.

    #918517
    Josh
    Participant

    Hello shinytiger,

    Thanks for reaching out to us!

    I apologize for the inconveniences you’ve had in using our plugin. Hopefully we can help to get this cleared up for you. When this happened previously, was it after updating the plugin and existing recurring events became duplicated? Are the events now duplicating when you create a new recurring event or does it become duplicated randomly at a later point ( you create the event and it seems fine but you come back a day or so later and there are multiple versions of the duplicated events)?

    Also, I tested the setting for how long in advance to create recurring events and it worked fine on my local install. You could try the Testing for Conflicts procedures to see if there is a conflict between another plugin or your theme that is causing the recurring feature to not be working as it’s supposed to. This could also be a contributing factor to the duplicating issue above.

    I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

    Thanks!

    #918631
    shinytiger
    Participant

    The events are getting duplicated randomly at a later point (I create the event and it seems fine but you come back a day or so later and there are multiple versions of the duplicated events)
    So I can’t test by switching to other theme and deactivating all the plugins.
    Also, there are duplicates of NON-RECURRING events, too. Did this happen before?

    #918755
    shinytiger
    Participant

    I manually deleted everything after Jan 1 and changed all the recurring events’ ending date until the end of this year and clicked on “Merge Duplicate Recurring Events” multiple times. .

    I have been let those recurring events go for years like from early 2013. Maybe I used it for too long. From now on, I will set recurring event for no longer than 2 months.
    Hope this helps prevent future duplicates/problems.
    I will report back to you if problem occurs again.

    #919851
    Josh
    Participant

    Hello shinytiger,

    Thanks for following up with us!

    Definitely a strange issue. Let me know if the settings you’ve adjusted make a difference.

    To test for a conflict, you could try creating another install with your hosting provider as a subdomain of your current site. You could then start with a blank slate and start adding the plugins and themes 1 by 1 over to see if one of the plugins or the them is the culprit.

    I apologize for the inconvenience this issue has caused. Let me know how the previous adjustments work for you.

    Thanks!

    #919858
    shinytiger
    Participant

    Thanks for your reply. Hope it doesn’t happen again.

    #922319
    Josh
    Participant

    Hey!

    Sure thing! I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate in opening a new ticket.

    Thanks!

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