[an error occurred while processing this directive]

Home Forums Ticket Products Event Tickets Plus [an error occurred while processing this directive]

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #917307
    cjoles
    Participant

    Just installed your plugin and while I absolutely love it! I am getting the error any time I try to import events. I have tried selecting a few at a time and that seems to work. Selecting 10 errors out, Selecting 4 works fine. I am guessing this is a timeout issue perhaps on my hosts side. I’m with bluehost, so what should I ask them to adjust?

    #918591
    Josh
    Participant

    Hello cjoles,

    Thanks for reaching out to us!

    To verify, this is caused when importing events from Facebook? On the surface this does sound like a hosting related issue. Doing some quick research it could possibly be related to a file/folder permissions setting.

    When requesting support for them, you should tell them you were attempting to import events from Facebook using our plugin and that you repeatedly got the stated warning.

    Let me know if this helps.

    Thanks!

    #918721
    cjoles
    Participant

    Yes this is from importing from Facebook. I didnt mean for this to show up here. I will try to get in touch with bluehost. They have not been very responsive as of late.

    #919856
    Josh
    Participant

    Hello cjoles,

    Sounds good. I’ll close this ticket and continue support in your other ticket.

    Thanks!

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘[an error occurred while processing this directive]’ is closed to new replies.