[Josh]

Hey Marlie,

Thanks for following up. Can you post the full template file code as a gist on http://gist.github.com and post it here so I can take a look at it?

Thanks!

[Josh]

Hey Nick,

Thanks for reaching out to us!

This can get a little tricky depending on how and where you would like this customized view to display. Would you like it to display on every view associated with events? This would mean that the calendar, event archives, etc would have the same modified layout.

If so, you can create a new header.php (header-ticket.php) and footer.php (footer-ticket.php) within your theme that doesn’t include these elements. You’ll then need to create a new template based on your current default page template, however, instead of using “get_header()” you would use “get_header(“ticket”)”. The same would go for the footer.

Finally, within the Events Settings > Display tab you’ll want to change the default template to be the new template that you’ve created.

Let me know if this helps.

Thanks!

[Josh]

Hey Michael,

Thanks for reaching out to us!

By default, there isn’t a straightforward way to integrate the full calendar on a WordPress page. Our calendar works as a template and uses the “/events” (or any other that you choose) location as the primary view for the calendar.

However, with the latest version of the PRO plugin, you do have the option of adding the calendar widget onto a page via a shortcode. The shortcode that you can add to a page is [tribe_mini_calendar].

Let me know if this helps.

Thanks!

[Josh]

Hey Jeanie,

Thanks for reaching out to us!

By default, the event widget will show the calendar and have the ability to switch between months. If there are events for a day, there will be an indicator on that date and by selecting the events for the day will be listed below the widget.

Beyond that I’m not sure what you’re looking for with “full functionality”. If you would like, you could purchase the plugin to test and if it’s not what you need, you can get a refund as long as you request within 30 days of purchase.

Let me know if this helps.

Thanks!

[Josh]

Hey Dave,

Thanks for reaching out to us!

This is definitely a legitimate request. However, this will take some customization to WooCommerce to get working as you would like. Here is a good StackExchange question for adding columns to the WooCommerce admin tables http://stackoverflow.com/questions/23858236/how-to-add-remove-columns-in-woocommerce-admin-product-list. When adding, each product that is associated with an event will have the meta “_tribe_wooticket_for_event” which will be the ID for the event the ticket is associated with.

For the email, you’ll need to modify the ticket email template from the core events calendar plugin within your theme following the Themer’s Guide. You can use the same “_tribe_wooticket_for_event” which will be associated with the ticket products in the order as the base for getting the event name and information associated with the ticket.

Let me know if this helps.

Thanks!

[Josh]

Hey Shah,

Thanks for reaching out to us and also for your interest in some of the changes we’re making to our ticketing plugins.

If you purchase the WooCommerce tickets plugin now, you’ll have access to all updates for a year. So, once those features are released, you would have access to them.

Also, we are running a beta program for the changes we’re making. If you’re interested in beta testing these updates send a message to support[at]theeventscalendar.com to request access to the beta program.

Thanks!

[Josh]

Hey Shah,

Thanks for reaching out to us!

I apologize for any confusion about our Filter Bar plugin. It does have options to customize allowing you to disable or enable different filters as well as how those filters will display. However, out of the box, having the country/city of the venues be pulled in as options is currently available. I apologize again for the confusion.

You could potentially create an extension that adds this functionality, however a customization of that extent would be beyond what we’re able to support here in the forums.

An alternative would be to take advantage of the Filter Bar along with the Map view of the Pro plugin. The map view can be limited to a particular city/country and then the filters used in addition. Doing this would allow the filters to work as normal along top of a filter such as “tribe-bar-geoloc-lat=33.7489954&tribe-bar-geoloc-lng=-84.3879824&tribe-bar-geoloc=Atlanta%2C+GA%2C+USA” on the location defined.

The other benefit to this approach is the ability to take advantage of the “Distance” option on the filter. Your users would be able to search within a certain distance of the location that they choose.

Let me know if this helps.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us!

I’m sorry to hear about the performance issues on your site. Does the slow loading persist if you disable the events calendar plugins?

The number of events could be an issue with your current hosting configuration. Before pursuing that route, you can take a look at a couple of things:

• Are you taking advantage of any caching on the event pages? if not, this can help with the performance of those pages.
• If you have a lot of events within a single month, you may want to switch to using the list view as the default view. Depending on your settings, using the calendar view could potentially be querying 100s of events on a single view which would definitely impact performance.

For the changes to your site not showing. Are you trying to make customization to the calendar view but they’re not showing?

Thanks!

[Josh]

Hey Jessie,

Thanks for reaching out to us!

I’m not sure I’m following your request fully. For clarification, are you wanting to list out the tickets for your events within the details on the main calendar view?

Thanks!

[Josh]

Hey,

Thanks for reaching out to us!

I apologize for any issues you’re experiencing when using our plugins. As a starting point, can you verify that you’ve followed the Testing for Conflicts procedures to ensure there isn’t a conflict occurring with an existing plugin or theme?

Let me know if this reveals any culprits.

Thanks!

[Josh]

Hey,

Thanks for the update Leah!

To clear this thread out of our active queue, iI’ll go ahead and close this thread for now. Don’t worry though! you’ll still be notified here as we make progress on this issue.

If you have any further questions, please don’t hesitate to open a new thread.

Thanks!

[Josh]

Hey Brian,

Thanks for following up with us!

I wanted to start by following up on one of your comments directly. You mention:

Even if I have to customize my own styles, it would be much better if you had created all the logic, file and folder structures within your own plug-in directories so that all I have to do is edit and tweak the CSS from that location instead of having to read, find, copy, paste, etc.

This is definitely a good point and something that we have considered. However, when taking our template based approach, we felt we were taking the best approach for the majority of our users particularly considering the long-term flexibility for those looking to customize the way their calendar displays. We still feel that this is the best approach at this time.

But, if you would like an easier starting point for managing simple style changes, you can create a stylesheet within a “tribe-events” folder within your theme. So, for PRO customization, you can create a new file within your theme at tribe-events > pro > tribe-events-pro.css copy in the contents from the tribe-events-pro-theme.css file from the “resources” folder within the PRO plugin as well as the tribe-events-theme.css from the “resources” folder from within the Core plugin.

This will allow you to take the existing code and customize as you would like rather than writing the styles from scratch to create the customization that you would like.

Let me know if this helps.

Thanks!

 

 

[Josh]

Hey Brian,

Thanks for reaching out to us!

I apologize for any confusion about the options available within our plugin when you decided to purchase. So we can reconsider some of the presentation, would you mind pointing out anything on our sales page that may have led to this confusion?

Our default styles are intended to be clean, minimal designs for each available view that provide a structured display of all the needed content without conflicting with any theme styles. We have actively decided not to include additional skins/themes into our plugin since it opens up a potentially large rabbit hole since we would never be able to create enough skins to satisfy the customization desires of all of our users.

This is why we do have options to make it easy to develop your own styles for your calendar. As you’ve noted we have documented this process within our Themer’s Guide and we can also help to get you pointed in the right direction for some customizations here in our forums.

If the primary features of PRO (additional views, recurring events, default content) weren’t what you were looking for and we improperly set expectations about additional themes/skins we would be happy to provide a refund for your purchase. You can request a refund by sending a request to support[at]theeventscalendar.com.

I apologize again for the inconvenience and confusion.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us and I apologize for any inconveniences you’re experiencing in using our plugin.

Unfortunately there isn’t a whole lot of support that we can provide for theme conflicts such as this. For this, it sounds like the theme has a google maps shortcode? If so, it looks like the google maps API is being called even if the shortcode isn’t used on the page.

The best way to approach this would be to have the theme only load the necessary resources when the shortcode is used. Here is a great article describing how this can be accomplished http://mikejolley.com/2013/12/sensible-script-enqueuing-shortcodes/.

Thanks!

[Josh]

Hey,

Thanks for following up and providing the code you’re currently using.

I took a look at the site and at the source level I’m not seeing the duplicated span that you have in the example. Is the code still active on your site. If so, it may not be placed in the proper place within your theme. Ensure that the file is placed in your theme at the following location:

tribe-events > pro > widgets > modules > single-event.php

Let me know if this helps.

Thanks!

[Author]

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