[Josh]

Hey Dominik,

That is definitely a strange issue to be having. So you’re Pro plugin is fully installed and activated but you’re unable to see the “Licenses” tab under the Event Settings? Can you verify that the Pro features such as “Recurring Events” and the additional views (photo, map) are fully functioning on the site currently?

Thanks!

[Josh]

Hey Dirk,

I did some testing on this one and it definitely appears to be a bug in the frontend sales reporting for Community Tickets. I’ve created an internal bug ticket for tracking this issue. You’ll be notified here as we make progress on this one.

I apologize for the inconvenience this has caused. If you have any further questions, please don’t hesitate to reach out.

Thanks!

[Josh]

Hey,

No problem. Also, I would like to clarify one thing about the above code. I was a bit vague when adding, but the intention of the code is that the description will now either be the default that you were seeing before or can be replaced with the custom description field contents that are now available again when setting the recurrence. If that is blank for the event, the same, ugly description will continue to display there.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new thread.

Happy Thanksgiving to you as well!

Thanks!

[Josh]

Hey Faysal,

I’m sorry to hear we weren’t able to be a good fit for your project and that we weren’t able to get this issue resolved as quickly as you needed. You can request a refund by sending a message to support[at]theeventscalendar.com with a copy of your original purchase receipt.

I’ll go ahead and close this thread for now. We look forward to the possibility of having you as a customer again in the future.

Thanks!

[Josh]

Hey Michael,

Thanks for following up with us.

I did some quick testing but wasn’t able to replicate the issue with both The Events Calendar and the Post Type Pemalinks plugins activated. As an additional step for diagnosing, could you send me a screenshot of the post type settings under the permalinks tab with the plugin activated (https://cloudup.com/c5EaMTjDx_j).

Also, I do want to set expectations here as well. We are limited in the amount of support we’re able to provide for conflicts such as these. I would like to help you out through this one but at the end of the day there could potentially just be a conflict where the two plugins aren’t able to work well together.

Thanks!

[Josh]

Hey Denis,

Glad that worked for you!

For this one you may need to do a bit further customization. Take a look at the “setup_keyword_search_in_bar()” function and how it filters the the $filters array using the “tribe-events-bar-filters“. You can create a new function and add it as a filter where you modify the “caption” for the search setup there.

Let me know if this helps.

Thanks!

[Josh]

Hey,

Thanks for providing that additional information! Looking at the site, I’m a bit suspicious of this jquery-ui.js file within your theme https://cloudup.com/cI3au6yT0pn. Can you try dequeueing that file and seeing if the issue persists with that file out of the mix here?

Thanks!

[Josh]

Hey Matt,

Thanks for reaching out to us!

I’ll run this by one of our developers to review and consider for inclusion in an upcoming update to the plugin. We appreciate the input and will follow up with you in this thread.

Thanks!

[Josh]

Hey Mad Dog,

To clarify, you would like the views to work as intended except you want to exclude events that span multiple days if the start date has already passed?

If so, it looks like the code example should work. The only thing you’ll want to change is line 5 to be something like:

if ($post_type == 'tribe_events' && $query->is_main_query() ) {

Let me know if this helps.
Thanks!

[Josh]

Hey Keith,

Thanks for reaching out to us!

That’s an interesting point on the “See all x”. However, it is mainly a consistent performance type of setting. Since you’re able to set the limit on the number of events that display per day we just have that same setting persists down to mobile. When you click the “See all x” events you should be taken to the list view for the events. If we didn’t maintain this limit set by the user, we would have to arbitrarily choose a different limit there since there could potentially be 100 events on a single day and we don’t want to display them all below the calendar on mobile.

You can definitely change the way the widget behaves by using our Themer’s Guide and copying the appropriate widget files into your theme and making the modifications there.

Let me know if this helps.

Thanks!

[Josh]

Hey Tracey,

I’m glad the RSS information worked for you.

If you mean recurring events beyond the first in the series then I understand you, but if the expected output excludes all future events, even if only one instance is posted, then I’m confused as all future events are included in the blogroll in the default theme with just the Events Calendar plug-ins activated. (I’ve now updated to the latest Events Calendar plug-ins and still the same result)

With my original test where I had a mix of posts, single events, and recurring events the future events were being excluded and it sounded like there was something strange happening on your site in this regard.

I am not however seeing the future events after switching to a different default theme. I’ve cleaned out all content on the site and am doing some tests with the different types of content (and settings) to determine if there currently is a bug in this behavior.

I apologize for the inconvenience here and will follow up after I finish digging into what may be happening vs the expected behavior.

Thanks!

[Josh]

Hey,

No problem, happy to help!

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new thread.

Thanks!

[Josh]

Hey Virginia,

Thanks for providing that!

I reviewed and found the issue with the description there. Within your tribe-events > modules > meta folder within your theme you’ll want to replace the complete contents of the “details.php” file with this:

https://gist.github.com/847869bbf08190f2fc74

Let me know if this helps.

Thanks!

[Josh]

Hey Denis,

Thanks for reaching out to us!

Take a try with this snippet and see if it works to change the text for you:

https://gist.github.com/BeardedGinger/244ac5e28b6d965e868f

Let me know if this helps.

Thank!

[Josh]

Hey Michi,

Thanks for reaching out to us and thanks for following the Testing for Conflicts procedures to determine where the conflict is occurring. To verify, is this the plugin that you’re referring to?

My initial question with that plugin would be whether or not they have settings to limit the impact of it’s footprint? Is there a setting to remove tribe_events from being impacted from it’s impact?

Thanks!

[Author]

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