[Jeff Serani]

Sweet! Thank sounds great Simon!

If you happen to run into any issues aside from that unfortunate Microsoft bug, please let us know. We’re right here to help!

FYI – we have a sale going on right now (ends soon!) to help save you some money on purchasing Event Aggregator! 😉

Here is info on our Black Friday sale.

Have an excellent weekend!

[Jeff Serani]

Hi Reinhart

No problem at all with the confusion.

You will want to add that filter snippet to your theme’s “functions.php” file at the end of the file. You’ll need to access this theme file most likely through a program such as FileZilla (ftp access) or possibly your hosting’s File Manager.

Your hosting provider might actually be able to help you do this as well or at least help guide you to that file to edit.

Please let me know if that helps point you in the right direction!

[Jeff Serani]

Hi Christiaan!

I’m glad you were able to eliminate the problem by removing that third party styling.

Awesome news for you. Using Events Pro, you can log into your WordPress website and navigate to Appearance > Customize (visiting your Events page within the Customizer). You’ll see options to change various colors throughout our calendar system. Feel free to refer to these screen shots I just snagged for you:

– Customize Menu: http://www.screencast.com/t/K1034hVs
– Customizer Open and where to navigate to: http://www.screencast.com/t/kYIDZsGg6
– What you’ll see within our Customize options: http://www.screencast.com/t/ylEZyactlmVl
– Example of color change: http://www.screencast.com/t/gexqwQfr

We also recently added some stellar shortcodes that can help with placing your calendar on a different page. You can view all the shortcode options here.

To help keep our Support forums streamlined and help others locate assistance, we strive to keep each support ticket to one topic. When you get a free minute, please open up separate tickets for your search options and image resizing questions. 🙂

Let me know if this helps you out! Have an excellent day!

[Jeff Serani]

Hi Amy!

Excellent question. Please review this handy guide on moving license keys within your account.

I’m unsure of the constant updates and subscription message you’re receiving. We typically aim to only release a maintenance release once every two weeks (sooner for hotfixes that are occasionally needed) and a major release about 4 times a year.

If it continues to be a problem, please send us more information so that we can look into this further with you or at least help point you in the right direction. I don’t want to default and say it’s due to the migration, but I’m wondering if there is something going on with your WordPress install or host that may be causing this issue that may have occurred during the migration.

Please let me know if this helps answer your question! 🙂

Have a great day!

[Jeff Serani]

Hi Christiaan!

When you get a free minute, please check out my response to your other thread HERE and let me know if that helps get things in order for you with setting up The Events Calendar and Events PRO! 🙂

Have a great day!

[Jeff Serani]

Hi Reinhard!

Excellent question you bring up. This actually was one I encountered myself in the recent month or so. 😉

Fantastic news! An awesome fellow Support genius wrote up a stellar snippet that you can use. What this snippet does is it BCC’s the WordPress admin on all RSVP emails. So if someone goes to your event and RSVPs “Going” – you’ll get the identical email as they do and same goes for anyone who marks “Not Going” for the event.

I just double checked and tested this snippet and it is working great. Here it is (you can add this snippet to your theme’s functions.php file):

function cliff_et_rsvp_bcc_admin_ticket() {
// get site admin's email
$bcc = sanitize_email( get_option( 'admin_email' ) );

// set Headers to Event Tickets' default
$headers = array( 'Content-type: text/html' );

// add BCC email if it's a valid email address
if ( is_email( $bcc ) ) {
$headers[] = sprintf( 'Bcc: %s', $bcc );
}

return $headers;
}

add_filter( 'tribe_rsvp_email_headers', 'cliff_et_rsvp_bcc_admin_ticket' );

Please let me know if that helps you out!

Have an excellent day!

[Jeff Serani]

Hi Simon

It’s me again!

One of my awesome colleagues just mentioned the following to me as well regarding Office 365:

Yes it works with Office 365. However Office 365 itself has a bug. Every event in its feed claims to be brand new each time the feed is loaded, even if it’s a preexisting event. Thus recurring EA imports will do as Office tells them and create brand new events each time, never updating old ones. So duplicates will occur.

Since Microsoft is unlikely to fix this bug, even though oodles of software writers have complained, we are going to do our best to create a work around and _guess_ at which events are duplicates. But that’s in a future update, not ready yet. For now it is advisable to do one time imports, and only import new events.

So Event Aggregator works great, but Microsoft themselves seem to be dropping the ball here and it looks like we already have it in future (unplanned timeline) to attempt a work around of Microsoft’s own bug.

Hope this helps you further! 🙂

[Jeff Serani]

Hi Christiaan!

Welcome to the forums!

To help ease your pain, you do not need to be a coder at all. You do not need to know PHP or CSS in order to use our plugin suite! 🙂

I did just visit that page you mentioned but did not see the plugin installed. That could just mean that it’s not the core page the plugin is functioning on (which is usually /events/).

I think the best place for you to initially start is to refer to our New User Primer guides with the best way to set up our plugins, how they work, etc. From there we can assist you even further as needed.

You can find our New User Primer guide for The Events Calendar and Events Pro right HERE.

Please let me know if this helps point you in the right direction!

Have a great day!

[Jeff Serani]

Hi Wes

Thank you for reaching out!

I inquired as well regarding the Ultimate/Unlimited bundle licensing being available. It sounds like we might be phasing it out soon which is why you’re not seeing it on the sales page. Saying that though, I was able to snag you special links to purchase each before they are no longer offered at these discounts.

For the standard install licensing (this is the Ultimate Unlimited Licensing bundle), please refer to this purchase link: https://theeventscalendar.com/?promo=bundle:unlimited:ultimate

For the same above, but specifically for multisite environments, please refer to this purchase link: https://theeventscalendar.com/?promo=bundle:multisite:ultimate

Please let me know if you have any follow up questions that I can help you with!

Have an excellent day and holiday week!

[Jeff Serani]

Hi Rob!

It sounds like there is a questionable script running in the background of your install, either a different plugin that is injecting code or something in the server. Have you had a chance to check into this with your host? You can also try our Testing for Conflicts guide to see which plugin is causing that (if it is a plugin). I can tell you from our end, we do not place anything of that nature in our plugin suite at all.

Please let me know if this helps point you in the right direction!

Have a great day!

[Jeff Serani]

Hi Jonathan!

Thank you for reaching out. It sounds like Event Aggregator is working out well on your end! 🙂

Awesome news for you. When the time comes in about a month for you to renew your license for Event Aggregator (and Facebook Importer) – you can ditch the legacy Facebook Importer and just renew Event Aggregator. The solid bit is that because we initially gifted you an Event Aggregator license to try it out, you’ll be offered the renewal discount as opposed to the full initial price!

Please let me know if you have any further questions on this! I’m happy to help guide you.

Have an excellent day!

[Jeff Serani]

Hi Simon!

Great to hear from you! 🙂

Excellent news for you. We just very recently came out with a new service product called Event Aggregator. It’s a stellar new product where you can manually import, setup up automated scheduled imports at certain intervals, and create On Demand imports as well.

Event Aggregator far exceeds the power that our legacy iCal Imported offered and actually combines the ability to import from Facebook, Meetup, Google Calendar, iCalendar, CSV, and ICS.

We have tested importing via Office 365 and were able to do so, but if you happen to run into any problems, please let us know. We’re right here by your side and ready to help!

Have an excellent rest of your day!

[Jeff Serani]

Hi Darrell!

Excellent question!  Currently, we offer a 30% discount on renewals once that time for renewal comes around.  You’ll also receive an email regarding the renewal as well as be able to see it within your account.

At this time, we have our licensing running on an annual cycle (year to year).  We’d consider creating a multiyear license for either of those license options.  When you have time, can you please clarify the type of renewal term, the license you are seeking and for which product(s)?  We can better gauge our options from there!

Have an awesome day!

[Jeff Serani]

Hi Cristina

Thank you for marking this as answered!

I’m closing out this thread, however if there is ever anything else we can help you with, you’re welcome to open up a fresh ticket if any other questions pop up.

Have a great week!

[Jeff Serani]

Hi Kelwin

Thank you for marking this as answered!

I’m closing out this thread, however if there is ever anything else we can help you with, you’re welcome to open up a fresh ticket if any other questions pop up.

Have a great week!

[Author]

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