updates / site migration

[MacPherson Institute]

Hi

I did a site migration to a new URL. How do I change the URL in my account?
Also, there is constant updates happening for this plugin, everyday almost. When I go to my account, it says that our subscription doesn’t end until September 2017. I’m just wondering if there is something fishy going on? Or if it maybe has to do with teh site migration.

Thanks,
Amy

[Jeff Serani]

Hi Amy!

Excellent question. Please review this handy guide on moving license keys within your account.

I’m unsure of the constant updates and subscription message you’re receiving. We typically aim to only release a maintenance release once every two weeks (sooner for hotfixes that are occasionally needed) and a major release about 4 times a year.

If it continues to be a problem, please send us more information so that we can look into this further with you or at least help point you in the right direction. I don’t want to default and say it’s due to the migration, but I’m wondering if there is something going on with your WordPress install or host that may be causing this issue that may have occurred during the migration.

Please let me know if this helps answer your question! 🙂

Have a great day!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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