today's update made my site crash!!!

Home Forums Welcome! Pre-Sales Questions today's update made my site crash!!!

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  • #1159375
    cristina
    Guest

    Hi, I had your plugin together with a payed theme but I can’t understand how to get support from you.
    So half an hour ago I followed an update notice for your plugin Event Calendar and the site was blocked and went in maintenance mode. I deactivated your plugin renaming it by ftp, but now I want to reactivate it. What can I do?

    #1159477
    Jeff Serani
    Member

    Hi Cristina,

    We are unfortunately unable to provide support through our Pre-Sales forum channel, but you can head over to The Events Calendar WordPress.org support forums for assistance and answers.

    If you have a PRO license, go ahead and log into your account to get assistance through the PRO forums.

    Thanks for understanding. Have a great weekend!

    #1162822
    Jeff Serani
    Member

    Hi Cristina

    Thank you for marking this as answered!

    I’m closing out this thread, however if there is ever anything else we can help you with, you’re welcome to open up a fresh ticket if any other questions pop up.

    Have a great week!

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