[George]

Thanks for the update Steve! Your comments here are exactly correct:

Pro is a separate plugin, so you can run the core plugin from a clone of the repo, and have Pro running on top of that.

Our core plugin can be found open on GitHub here → https://github.com/moderntribe/the-events-calendar/

Cheers!
George

[George]

Hi Cliffe,

Thanks for reaching out to us here. Hopefully I can address some of your questions sufficiently:

1. Why is your filter functionality still a paid module after all the comments about it being basic functions and should be included?

Do you mean out “Filter Bar” add-on? If so, where around the web have you found folks leaving comments about this being basic functionality and such? Share any links you’d like, and we’ll happily take a look at all the feedback you’re mentioning.

As for why it’s currently still for sale, that’s because it’s a set of extensive, complex filters that we don’t find to be basic. Let us know some links where you’ve found the comments you describe, and more thoughts of your own on this matter – we take both things seriously and would love the feedback.

2. Your demo of the Facebook imports look great … however, you are not really demonstrating anything! As a prospective buyer I want to see it working. i.e. Show me a FB event and then show me it in your calendar. I really want to know if you import the FB Event Image ?

I’m sorry to hear you don’t feel satisfied with the amount of information shared about Facebook Events. I realize that, on the products page for Facebook Events, there are only two screenshots – so this can seem like not a lot of information is being shared, but if you haven’t already, I do encourage you to watch the full introduction video here → https://theeventscalendar.com/product/facebook-events/

Our Facebook Events add-on really only adds that import screen – the reason why not a lot was shared about how Facebook events look or how Events Calendar events look is because all of those things are exactly the same as they are without the Importer. The importer just lets you import them into your site.

For example, if you’re curious about how Facebook events look, the best thing is just to go to your Facebook account and look for events. Look at their details and such – none of this is changed in the presence of our Facebook Events add-on.

And if you’re curious about how these events look after importing, I’d recommend checking out our official demo site at http://wpshindig.com/events – click around anywhere you see events and note their appearance, the data, etc. That’s all the same for an event whether you create right within WordPress, or import it from Facebook, and yes, even including the thumbnail image 🙂

3. Can I add Event Users? i.e. People who can manage their own events, dates, times, repeats, images etc but can’t change other users events. e.g. Someone to manage Northern events while someone else manages Southern events

This is something that is indeed possible, though it’s a general WordPress question, not something specific to or limited by The Events Calendar itself. If you know how to add users on your WordPress site, and set them to various admin roles that have limited permissions in your admin, then all you have to do is follow that process and then limit these users to a role like “Editor” or “Contributor” or something. There are many places online to learn about this if you’re not familiar with it, and also a ton of plugins that let you get more specific with your rules (e.g. only allowing access to Events, not Posts or Pages or anything). Explore these resources and you should definitely be able to put together something useful here.

I hope all of this information helps.

Cheers!
George

[George]

Hi Thomas,

Neither of these customizations are recommended, and we cannot help much with them, but here is some general advice:

The first thing to point out is that the End Date is actually required for events to function properly. If you truly don’t want this in your back-end event views, it’s a very extensive customization far beyond the scope of support here – you’d have to remove the checkbox, but then rewrite other parts of the plugin that rely on there being an end date for an event.

As for removing the “All Day” event checkbox, you should be able to hide this by removing the table row element for this field in src/admin-views/events-meta-box.php.

This is NOT recommended, because it requires editing core plugin code, but that’s how to do it if you’re interested 🙂

Cheers,
George

[George]

Hey @superbigcat,

An unofficial release candidate should be available in the /my-account/ page for you here on this site.

However, the official release is not public yet. We’re planning on launching tomorrow, which means you will then see it in the plugin updates page and such. 🙂

I hope the information here helps – let us know if that’s the case, or if you have any other questions or concerns.

Thanks,
George

[George]

No worries Jeff!

so I guess you are you saying I should uninstall 3.10 and download and install 3.9.3? If I can activate it in 24 hours or so I’d rather wait.

Yes, that is what I’m saying, and I totally understand your apprehension about not wanting to wait long for an upcoming release – but don’t worry, our official release is planned to happen tomorrow unless some major unforeseen catastrophe occurs 🙂

[George]

Cool, glad to hear it. Best of luck with your project!

[George]

Hey Cynthia,

Sorry that the plugin didn’t resolve this issue as thoroughly as I’d hoped. It seems, unfortunately, that your theme’s CSS is just getting in the way too much here and the only way out is to manually write some CSS to override the defaults.

That shouldn’t be too much of a pain. For example, try adding the following CSS alone at the very bottom of your theme’s style.css file:

.error404 #main .widget {
    clear: both;
    float: left;
    margin: 0 0 2.2em;
    width: 100% !important;
}

That will restore the default width, at least, and set a good groundwork for making further tweaks there if needed.

One tricky thing is that the searchform is getting some extensive custom styling if the .error404 class is present on the page.

You could manually try to overwrite each rule, but if it becomes a pain, you may find it easiest to just look for the block of CSS in that style.css file that looks like this:

.error404 #main #searchform {
    ... (css would be here) ...
}

And delete that whole block of CSS.

I hope this works decently for you – though not ideal solutions, the 404 issue doesn’t seem to be easily fixable at this point.

Let us know if this helps!

— George

[George]

Glad to hear it Ernst! Best of luck with your project 🙂

[George]

Doh, sorry I made a mistake here Jeff, I missed the detail in your original post about having PRO version 3.10!

3.10 is not officially being released until tomorrow or Wednesday – you’re using a Release Candidate that we let out of the gates early for folks who didn’t want to wait.

This means that nothing is broken or wrong with your site, but just that, because The Events Calendar and Events Calendar PRO’s version numbers do not match, that the notice will display to install the latest version of The Events Calendar.

I’m sorry about both the confusion on my end that led me to miss this detail, and the frustration the comes with it.

Some sites are able to activate fine, but if you cannot get PRO to activate, then unfortunately the only way to fix this right now would be to manually edit code within The Events Calendar core plugin to bump its version number.

However, since that could then cause the communication between your site and the update server that says “Hey, there’s a new version out, so update this site”, I’d recommend not making such a change.

Would you be able to downgrade your version of PRO to the last one you were at, for another 24 hours or so? The official releases will be coming very soon, whereupon you should update Core and PRO on your site to he new, official 3.10 release, and they’ll be able to activate alongside each other without issue.

— George

[George]

Hey Thomas,

You can get the tags of an event by deciding what taxonomy you want to list the terms of, and then using the WordPress function get_the_terms() → https://codex.wordpress.org/Function_Reference/get_the_terms

Pass the post ID of the Event for the $id parameter, and tribe_events_cat as taxonomy for Event Categories or post_tag for Tags.

— George

[George]

Hey Thomas,

This thread was marked “resolved”, though it doesn’t seem to be – did you happen to accidentally check that option? No worries if so! I won’t close up the ticket, just wondering.

The questions about another plugin are unfortunately not ones we can field here – if that plugin is interfering with queries it shouldn’t be (or that you don’t want it to be), the best thing to do would be to look through its code directly and find where the actual set of post types where it applies its rules is generated. You should be able to write some code to filter out the tribe_events post type.

As for showing “Fully booked” text if the event is sold out, there are a few ways to do this. You could wire up some custom code that pulls in data from the tickets meta information, though it is a bit complex and beyond the scope of code examples we could provide here.

Alternatively, you could just use a custom field of your own, which is quite simple. You can add one right from your admin, like in the “Custom Fields” section of this screenshot → https://cloudup.com/c-b70VtG0ZJ

If you keep the Name of the custom field consistent, and have the value of it consistent (i.e. always either just “yes” or “no”), then you could check for that on your site by using get_post_meta(). You can read about this function at http://codex.wordpress.org if you’re not familiar, but using the field I created in the screenshot above, you’d do something like this:

$is_fully_booked = get_post_meta( get_the_ID(), '_example_is_fully_booked', true );

Then, check if $is_fully_booked is yes or no in that same filter I demonstrated several posts above in this thread. Something like this:

add_filter( 'tribe_events_event_schedule_details', 'thomas_example_filter', 10, 2 );

function thomas_example_filter( $schedule, $event_id ) {
	$is_fully_booked = get_post_meta( $event_id, '_example_is_fully_booked', true );

	if ( ! empty( $is_fully_booked ) && 'yes' == $is_fully_booked ) {
		return '<span class="event-is-fully-booked">Fully Booked</span>' . $schedule;
	}

	return $schedule;
}

Play around with this stuff, it should be useful and hopefully you can make something good here. You’ll unfortunately have to take the reins from here, but let us at least know if it helps you get started 🙂

— George

[George]

Hey Thomas,

I’m curious about what you wrote here:

actually i don’t need the stickyness at all (i like to have an ascending order for the dates all the time).

So then, basically, is all want “Fully Booked” text for events where all tickets have been sold?

[George]

Hey Amanda!

Thanks for reaching out. There is good and bad news here. Let’s start with your question as follows:

We want to know if using your system will allow us to show on a widget or somewhere on the website the number of places left on a class.

The good news is that, yes, our ticketing add-ons keep track of how many tickets are sold per event, and in the admin area of your site you can clearly check in the remaining “stock” of tickets – you get to see “Sold X out of Y”, where Y is the total number of tickets.

The bad news is that this is not specifically wired up to a widget or shortcode at this time, or anything else on the front-end of your site. Getting that information to display, therefore, would require a bit of custom coding. We could help with some general advice and examples on how to do that, but if you’re not comfortable editing code on your site we totally understand.

Is this information helpful? Let me know, and let me know if you have any other questions or concerns too 🙂

Cheers,
George

[George]

When I check your pro features, I don’t see anything regarding Ogone. Could you please tell me if the pro version would allow me to go through the ogone gateway?

Hey Alaric,

Thanks for reaching out to us. We don’t make or use the Ogone WP eCommerce extension, so we cannot 100% certify that it will work, but here’s how things work in theory:

• The Events Calendar is free at http://wordpress.org/plugins/the-events-calendar
• We have a ticketing add-on for The Events Calendar called “WP eCommerce Tickets”, which as the name implies runs with WP eCommerce.
• You do NOT need to buy or install Events Calendar PRO to use the WP eCommerce Tickets add-on.

So, if you get The Events Calendar, WP eCommerce, and our WP eCommerce ticketing add-on, you could then buy the ogone payment gateway and try it out. Our ticketing add-on works wonderfully with WP eCommerce, and gets tickets into a “normal” WP eCommerce cart at checkout. So as long as the Ogone payment gateway just connects cart totals to Ogone and such, then it should work fine here 🙂

If you find that this is not the case, and you cannot use our WP eCommerce Tickets add-on on your site, then we’d be happy to refund that purchase.

Let us know if this information helps clarify things a bit, or if you have any other followup questions/concerns.

Cheers!
George

[George]

Hey Eve,

Sorry for any confusion or lack of clarity that arises from this similar naming of things. Among the filters you listed here, the second filter is one for Filter Bar (‘tribe_events_all_filters_array’).

Their names are quite similar, but here’s a distinction that might help:

The Tribe Bar, or “Events Bar”, is just the default bar atop the various Events views that lets you sort by date, location, or a general keyword search. This is included in The Events Calendar for free, and are “essential” filters for displaying events. This is also the main location for the “Views” button, which lets you switch between various event views (i.e. Month view, List view, etc.).

The Filter Bar is a premium add-on, and though similarly named, serves a whole different purpose than the Tribe Bar. The Filter Bar is a “kitchen sink” of a bunch of other types of filters to use in addition to the ones from the Tribe Bar. You can customize the Filter Bar filters extensively, and there are many more options for the types of filters to use here.

I hope this information helps clear things up a bit – let us know if that’s the case, or if you have any other questions or concerns.

Thanks!
George

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