[Geoff]

Hi there, Carl! Thanks for getting in touch and great questions.

if a user adds their event, how do they sell tickets and how do they see who is attending?

Unfortunately, the Community Events add-on is not currently connected to our ticketing framework. That means tickets cannot be created for events by members when publishing events via Community. We know that’s a super cool idea though–it’s actually been suggested on our UserVoice page. Please add your vote if you’re interested in that becoming a feature.

Also can we use a plugins, via woocommerce, to do the check-ins on the day?

Honestly, I haven’t seen any third-party plugins that would support attendee checkins on the day of the event. Currently, you either need to print the list of attendees and check them in at the door, or be logged into the WP admin and check them in from there. We have received a suggestion to allow attendees to check themselves in, but that’s not on our radar yet.

Does this help answer your questions? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Brian! Thanks for getting in touch.

Good questions. We are fairly limited in how much we can support custom development questions like these, but I’ll do my best to point you in the right direction, if I can. You may also want to refer to our Themer’s Guide and documentation for more guidance on customizations. 🙂

Change page title text

You can change the page title by creating a filter for tribe_get_events_title(). Try adding this to your theme’s functions.php file and change the text to what you would like it to say:

https://gist.github.com/geoffgraham/1bafdd547ed2489bb05a

Day/date bar background colour

The background color for the days of the week uses the .tribe-grid-header class. You can target that with CSS in your theme’s style.css file to change the color. For example:

.tribe-grid-header {
  background-color: #000 /* or whatever color */
}

I hope this helps, cheers!
Geoff

[Geoff]

Hi there Louise! Thanks for getting in touch and sorry you’re hitting some trouble with the month pagination links.

I just checked your site and it looks like everything is working in Safari. It’s a little slow, but it does appear that the calendar does change months when the links are clicked. Here’s a screencast of what I saw.

Is it possible your browser settings are blocking JS? Or is it possible I’m looking at something completely different? Let me know and we can take it form there. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Jen! Welcome back to the forums–nice to see you again. 🙂

Good question. Honestly, I have not played around with the Advanced Post Manager plugin but it sounds like there is some disconnect between that plugin and ours. Is it possible that APM does not support custom post types or custom taxonomies?

Venues should actually already be sorted by Title when viewing them in the WP admin (Events > Venues). If they’re not already, you can click the Title column heading (screenshot), which will toggle the alphabetical display between ascending and descending order.

The recurrence end date column is a tricky one. There’s already an End Date column in the Events admin area but, since recurring event instances are individual posts themselves, that End Date will be reflected for the End Date of the individual post, rather than the series as a whole. I hear what you mean though, and perhaps that would be something to suggest over on our UserVoice page if you’d like to see a feature like that in a future release.

Does this help answer your questions? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Kyle! Thanks for getting in touch.

Good question about migrating. Currently, the only form of migration the plugins support is by importing events using the CSV Importer. That allows Events to be imported in bulk. Venues and Organizers can be imported as well and are recorded as separate custom taxonomy entries. Here’s a more detailed overview of our CSV Importer you might be interested in checking out.

Unfortunately, I don’t believe Bookings or Registrations would be an easy import since our plugins support neither functionality. You may either be looking at some custom development with the CSV Importer, or it might require some database table matching on your end.

Sorry that’s likely not what you were hoping for, but I hope it at least helps answer your question. You can also refer to our documentation for a complete list what functions are available to you.

Cheers!
Geoff

[Geoff]

Rad, I’m glad that did the trick! Thanks for following up and letting me know.

I’ll go ahead and close this thread, but please feel free to hit us up with a new one if anything else pops up–we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hey there Nic! Thanks for following up and confirming the answer–I appreciate it and hope the plugins are a fit for your project. 🙂

I’ll go ahead and close this thread but please feel free to hit us up with a new one if anything else pops up and we’d be happy to help.

Cheers!
Geoff

[Geoff]

Hey there Florian! Thanks for following up and confirming the answer. 🙂

I’ll go ahead and close this thread but please feel free to open a new one if anything else pops up and we’d be happy to help.

Cheers!
Geoff

[Geoff]

Hey Angie! Thank for following up and confirming the answer–I appreciate it and hope the plugin is a fit for your project. 🙂

I’ll go ahead and close this thread, but please feel free to open a new one if anything else pops up and we’d be happy to help.

Cheers!
Geoff

[Geoff]

Sweet! I’m stoked that helped out.

I’ll go ahead and close this thread, but let us know if anything else pops and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hello there, Douglas! Thanks for getting in touch and welcome to the forums. We hope you’re enjoying the plugins so far. 🙂

Email notifications unfortunately are not baked into the plugins. However, you might want to consider using another plugin that adds that functionality. Here’s a quick search that might help. The important thing is that whichever one you choose supports custom post types, which is what Events posts are.

Sorry I don’t have more of a concrete answer for you, but I hope this helps.

Cheers!
Geoff

[Geoff]

Hi there, Nic! Thanks fore reaching out–we’re stoked you’re giving the plugins a look. 🙂

Good questions. Let’s see if we can tackle them one at a time.

1. Do you publish bugs, roadmaps, or any other insights into your development process? How would I see what’s coming in the next minor/major release?

We try to be very transparent with our development cycles. In general, we ship a new version every 8-12 weeks, with maintenance releases in between. While there isn’t a published roadmap of what’s being worked on, we do issue release notes with each version here on the site.

Also, we take new feature requests on our UserPage page, where new ideas can be voted and commented on. If an idea is popular, we’ll typically note that it is on our roadmap and sometimes provide an estimated date for release right there.

2. We have non-public staging servers – do these require a separate license for Pro or the plugins?

Just the one license will do for both sites. The license merely allows you to register for updates and support for that particular site. The plugins will still continue to function with or without the licenses.

3. CSV migration isn’t the easiest approach for us (coming from All in One Event Calendar) – what is your suggestion for porting events in without organizers or venues?

The CSV Importer that comes bundled with the plugin is certainly the most plug-and-play option. If that’s not an option, then I think you’re looking at something quite tricky that would require database table matching.

Organizers and Venues are custom taxonomies, so they are not required on import and can be imported on their own. That should give you a little room for flexibility as far as importing events without one or the other.

4. If we discover a critical bug, how does Tribe handle it? Are we informed of the process?

Bugs are reported right here in the forums. You would first search the forums to see if a similar issue has been reported and, if so, how it was solved. Otherwise, you’d open a new thread and our team here would help troubleshoot the issue, with our typical response time being 24-48 hours during the work week. If it’s a genuine bug that we need to address, we’d let you know right there in the thread and give you an idea of which release it will be included in. Sometimes, we may even have a temporary solution for you while the issue is being addressed.

Thanks again for reaching out–I hope this helps answer your questions. 🙂

Cheers!
Geoff

[Geoff]

Hey there, Kevin! Thanks for reaching out.

Good question. Unfortunately, the CSV Importer does not support setting the post status on import. Sorry about that. I can see how that would be a nice feature, and I’d encourage you to submit it to our UserVoice page if that’s something you’d like to see considered for a future release.

Sorry I don’t have a concrete solution for you here, but I hope that helps answer your question.

Cheers!
Geoff

[Geoff]

Hi there, Ashley! Thanks for following up. 🙂

You may need to use “!important” or add that snippet to the bottom of the CSS file to get the effect. It seems to work correctly when I test it out. Are you able to confirm the same when inspecting the element in DevTools?

Either way, the z-index needs to be set to something higher than -1, which is where it currently is. Alternately, you could try setting the position from relative to inherit:

.woocommerce .quantity input[type="number"], .woocommerce-page .quantity input[type="number"] {
position: inherit; /* Either this */
z-index: 0; /* or this */
}

Thanks!
Geoff

[Geoff]

Hi there, Kate! Thanks for following up. 🙂

Sorry the example I provided didn’t do the trick. Ultimately, it will come down to how you format your code, but you need to echo the permalink of the event post and wrap that around the event post title.

Here’s another example of how you can do that. You can see where the_permalink() was used to output the URL and how that URL wraps around the title. Give that a shot and hopefully that provides a better direction for you.

https://gist.github.com/jo-snips/3427287

Cheers!
Geoff

• This reply was modified 11 years, 4 months ago by Geoff.

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