Geoff

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Viewing 15 posts - 8,236 through 8,250 (of 10,150 total)
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  • in reply to: DTech #944790
    Geoff
    Member

    Hello Jeremy,

    You can try following the steps in our troubleshooting guide to see what theme or plugin is causing the conflicts, then tackle them from there. I’m afraid, however, that resolving the conflicts is a question better suited for the theme or plugin author where the conflict is coming from.

    Cheers!
    Geoff

    in reply to: Calendar Widget ?.. #944789
    Geoff
    Member

    Hi there Omar,

    Yes, you can set the widget to display zero events in the widget settings (Appearance > Widgets).

    Just a reminder that our team is still out this week, so our replies will be later than normal.

    Cheers!
    Geoff

    Geoff
    Member

    Hey there, Varga! Thanks for getting in touch.

    It looks like you’re using a different shortcode than the one we provide for embedding mini calendar: [tribe_mini_calendar]. By chance, are you using the Event Rocket plugin for your shortcodes?

    If so, I would suggest submitting an issue to the Event Rocket forum for further investigation because we aren’t able to support those shortcodes here on our end.

    Also, just a heads up that our team is going to be out this week. I’ll do my best to respond to any replies as soon as possible, but it may be a longer wait than normal. 🙂

    Cheers!
    Geoff

    in reply to: Calendar Widget ?.. #944318
    Geoff
    Member

    Hi there, Omar! Thanks for getting in touch.

    Good question. Unfortunately, linking directly to an event by clicking on a date in the mini calendar widget isn’t supported. The reason is that we have to account for the possibility that there may be more than one event in a date–and in those cases, the calendar would not be able to identify which event to link directly to.

    If you have a different idea for how this should work, please feel free to suggest it on our UserVoice page. In the meantime, however, I’m afraid this isn’t possible right out of the box.

    Does this help answer your question? Please let me know.

    Also, just a heads up, but our team will be out this week. I’ll try to respond to any follow-up questions as quickly as I can, but there will likely be a greater delay than normal. 🙂

    Cheers!
    Geoff

    in reply to: Event Widgets #944313
    Geoff
    Member

    Howdy Win! Thanks for getting in touch and good question. There unfortunately is no way for visitors of your site to embed a widget of calendar events to another site. That’s a neat idea that’s been suggested on our UserVoice page, but it’s not currently supported.

    Does this help answer your question? Please let me know.

    Also, just a heads up, but our team will be out this week. I’ll try to respond to any follow-up questions as quickly as I can, but there will likely be a greater delay than normal. 🙂

    Cheers!
    Geoff

    in reply to: Meant to buy Community Events #944310
    Geoff
    Member

    Hi there, Stephen–thanks for getting in touch.

    No worries! Please send us an email with your receipt to supprt [at] theeventscalendar.com and we’d be happy to help you out.

    Cheers!
    Geoff

    in reply to: Import iCal events #944308
    Geoff
    Member

    Hi there, Sunil! Thanks for getting in touch.

    Good question. Currently, the only way to import events is by using the CSV Importer that comes bundled with the plugin. Here is a handy tutorial (including a screencast) that does a nice job of showing how that works. So, as long your events are exported in a CSV file and formatted correctly, you should be good to go.

    Does this help answer your question? Please let me know.

    Also, just a heads up, but our team will be out this week. I’ll try to respond to any follow-up questions as quickly as I can, but there will likely be a greater delay than normal. 🙂

    Cheers!
    Geoff

     

    in reply to: RSS Event Start/End Times #944303
    Geoff
    Member

    Awesome! Thanks for following up and letting me know. I’ll go ahead and close those thread, but please feel free to open a new one if anything else comes up and we’d be happy to help. 🙂

    Cheers,
    Geoff

    in reply to: Sort Tickets By Price – Lowest To Highest #944301
    Geoff
    Member

    Awesome! I’m so glad everything worked out. Thanks so much for following up and letting us know. 🙂

    I’ll go ahead and close those thread, but please feel free to open a new one if anything else comes up and we’d be happy to help.

    Cheers!
    Geoff

    in reply to: background color #944048
    Geoff
    Member

    Thanks for marking the answer, Annie! Please feel free to reach back out if any other questions come up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: DTech #944047
    Geoff
    Member

    I see you have some Javascript errors. For example this comes up in the console:

    You have included the Google Maps API multiple times on this page. This may cause unexpected errors.

    Uncaught ReferenceError: M is not defined (main.js)

    Try cleaning up those errors and see if that makes a differences. The tooltips rely heavily on JS, so my hunch is that these errors are causing the issue.

    By the way, just want to give you a heads up that our team will be out next week starting on Monday. I’ll do my best stay on top of replies to this thread, but note our normal response time will be longer than normal during that time.

    Cheers!
    Geoff

    in reply to: background color #944019
    Geoff
    Member

    Hi there, Annie! Thanks for getting in touch.

    You can change the background color of the calendar by adding this to your theme’s style.css file:

    #tribe-events-pg-template {
    background: #fff; /* or whatever color you'd like here */
    }

    I notice this question was posted in our Pre-Sales forum, so I’m going to move it to The Events Calendar PRO forum instead. Same URL, a little easier to find. 🙂

    Thanks!
    Geoff

    in reply to: DTech #944017
    Geoff
    Member

    Good question! You can either create a new CSS file (/tribe-events/tribe-events.css) and add your styles there, or add them directly into your theme’s style.css file. Either way will work and depends on your preference.

    Check out our Themer’s Guide for more info on customizing the calendar styles.

    Cheers!
    Geoff

    in reply to: Registration for free events #944016
    Geoff
    Member

    Thanks for marking the answer, Christine! I’m glad that helps. 🙂

    Please feel free to open a new thread if any other questions come up–we’d be happy to help..

    Geoff

    in reply to: Non-Profit Discount #943954
    Geoff
    Member

    Hey there, Robert! Just checking in to see if you were able to access the application and got what you were looking for here–please let me know. 🙂

    Cheers!
    Geoff

Viewing 15 posts - 8,236 through 8,250 (of 10,150 total)