[Geoff]

Hi @honeyl,

Great question! You are indeed correct — the setting you mentioned affects the zoom level of the map on single events, but I’m afraid that the setting does not impact Events Calendar PRO’s map view.

I think it will take some custom Javascript to change the default zoom level in map view. While we’re fairly limited in how much we can support custom development questions like this here in the forums, I’d be happy to at least point you in the right direction if I can!

The Google Maps API is pretty well documented and I was able to find an example of a customization where the zoom level was set to 12. It also shows how to center the map on a default location.

Sorry I don’t have a concrete solution for you here, but will this at least help get you started? Please let me know.

Cheers,
Geoff

[Geoff]

Hi Bev,

Thanks for getting in touch!

As you noted, we do have a method for changing the order in WooCommerce, but I actually have not seen a method for changing the order of tickets in EDD. I looked back in our archives as well to search for something and unfortunately came up short.

I would imagine it is possible with a similar sort of strategy as the one used in WooCommerce, but ultimately comes down to whether EDD has the hooks to make that sort of change.

Sorry I don’t have a concrete solution for you here. We do have a list of developers we’d recommend to help with this level of custom development, if that’s something you’d be interested in checking out. In the meantime, I’d be happy to keep this thread open in case others from the community have ideas or suggestions as well.

Best,
Geoff

[Geoff]

Hi @cecilialai.sze,

Thank you for reaching out. The features you are trying to implement are technically possible, but would unfortunately require code customizations to implement. ?

To implement the features you describe, you would have to write that custom code or hire a professional developer to write the code for you. We have a list of great developers here →http://m.tri.be/18k1 (and have no affiliation with any of these folks—they’re simply some well-respected names in the community that we’ve compiled to share in situations like this one).

I’m sorry to disappoint! Please let me know if there’s anything else I can try to help with.

Sincerely,
Geoff

[Geoff]

Hi Adrienne and thanks for following up! I appreciate the extra context.

Sounds like a lot things to untangle there!

First off, I’m glad to see that the CSS change worked and that the Community Events form is now displaying as it should. That’s great!

My tech support says the page is not showing because it has an error and it’s not rendering anything.

The good news is that the page is indeed rendering as of this morning. It was also rendering the page when I checked it out yesterday, which is why the CSS snippet is working as we speak.

Internal 500 Server Errors can happen for a number of reasons, though they are mostly server and hosting-related. For example, it could be that the amount of memory the host is allocating to PHP is simply not enough and needs to be increased. In other words, I would suggest reaching to the host to look into that specific error, if it’s still popping up.

He says that “the team who was working on MultiSite integration simply added display none to the content for Community Events, because even when it’s working Community Events page is broken completely due to errors in Community Events content filtering causing JavaScript to break.”

Nice, that was indeed the culprit for why the page was not showing anything!

On the flip side of that, a lot has changed since your team made that change in 2014 and Community Events has been updated numerous times since then. It’s very possible that whatever errors were seen in 2014 are now resolved and cleared up, but it is honestly really tough for me to either see any errors right now or confirmed which errors were seen back then and whether they still exist today.

It does appear that we have resolved the primary issue that was reported, which is the Community Events screen being blank.

My recommendation is to note any additional errors that you may experience now that the form is working and open a new thread to report report to us. And, if you do run into any issues, the first course of action I’d suggest is to follow the steps outlined in this guide — they will allow you to test for possible conflicts with the theme and other installed plugins and help isolate what those conflicts are if they exist.

Does that make sense and will it work for you? Please let me know.

Thanks!
Geoff

[Geoff]

This reply is private.

[Geoff]

Hi Zena,

Good question! You’re spot on in that the conflict is that W3TC will attempt to re-minify the styles and scripts that The Events Calendar have already minified.

The best workaround for this that I am aware of is to configure the W3TC settings to:

• General > Minify, select “Manual” instead of “Auto”
• Minify > HTML & XML, uncheck the “Inline JS minification” option

I think that might have the effect of taking place across the entire site rather than just acting as an exclusion for The Events Calendar. If that’s the case, then I think that might be a good question for the W3TC community to see if the plugin allows exclusions.

Does this make sense and will it work for you? Please let me know.

Cheers!
Geoff

[Geoff]

Thanks for following up, Luke!

I have heard of folks using Visual Composer with The Events Calendar successfully. At the same time, I have heard a reports where the two plugins are not fully compatible with one another and, though I am unable to locate those reports offhand, it sounds like the limitation you spotted is in line with what we’ve heard.

That said, I know we’re interested in being as fully compatible as we can with layout building plugins like Visual Composer, but I’m afraid that some changes have to be made on the other plugin’s side as well in order to make things work perfectly together.

On the Flickr gallery would be much preferred to have the client add images directly to the event post. Instead of customizing widgets.

The calendar templates themselves are fully customizable in the sense that you can override any of them in your theme folder and modify the code to suit your needs. So, for example, you could use a plugin like Advanced Custom Fields to add custom fields to the events editor for Flickr images and then incorporate those custom fields into the calendar template. As far the calendar integrating directly with Flickr right out of the box, though, that’s not a supported feature.

Did you have any other questions about integrations or features? Let me know and I’d be happy to help as best I can!

Cheers,
Geoff

[Geoff]

Hi Chris,

The feature is accessible when creating a ticket. In other words, when you select the option to create a new ticket in the event, Event Ticket Plus will allow you to create custom fields that are required to be completed prior to purchasing the ticket on the front end. Here’s a little screencast of how that works when setting up tickets for an event.

Do you have a General registration form not attendee specific registration?

I’m afraid not — the custom fields are defined on a ticket-by-ticket basis and are displayed when the user selects the number of tickets they would like for the event.

Does this help clarify things a bit? Please let me know.

Cheers!
Geoff

 

[Geoff]

This reply is private.

[Geoff]

Hey Rene and thanks for getting in touch!

Great question. It sounds like you’re looking for a way to embed the calendar in any page or post. We’re actually in the process of working on a feature that would allow you to do that in Events Calendar PRO and I am expecting it to come out in our next major release, version 4.3, if all goes according to plan.

In the meantime, Events Calendar PRO does offer shortcodes to embed any of the calendar widgets included in the plugin.

Also, the calendar does have a setting in Events > Settings > Display that allows you to add content both above and below the calendar.

And, another thing you could do is customize the calendar template itself. Any of the calendar templates can be overridden in your theme files so that you can customize and modify them to suite your needs — this gives you control over all the code markup in the calendar.

Does this help answer your question? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hello @Shimika,

I’m definitely happy to figure this out with you!

First off, would you be willing to head to Events > Settings > Help, copy the system information at the bottom of the screen and paste it here for me as a private reply? That will help me check a few settings to get started and hopefully rule a few early things out as we dig deeper.

Thanks!
Geoff

[Geoff]

Hey Adrienne,

Sorry for the trouble here — I see exactly what you mean that the Community Events submission page is completely blank.

The funny thing is that there is content on the page, but it is merely hidden. In fact, I noticed there is a CSS rule that is hiding everything:

.site-container {
display: none;
}

Not sure why that’s happening, but it is likely some sort of conflict between the theme and plugin styling. Try adding this to your theme’s style.css file or using the Simple Custom CSS file and that should fix things up:

.tribe_community_edit .site-container {
display: block;
}

Here’s a screenshot of what happens when I test that out.

2. We are not sure if Community events is registered because it shows the page as attached, we added the registration but we are still asked to enter it again.

Sorry, it looks like the attachment did not come through, but that’s okay. We’ve been having server issues since late last night and that has forced us to disable the mechanism that checks for active licenses in our system. It’s a temporary glitch that we are actively working on and everything should be back to normal once that get ironed out.

Geoff

[Geoff]

Howdy Luke and thanks for reaching out! I’m so glad to hear you’ve been enjoying The Events Calendar so far and are considering upgrading to a premium version. 🙂

Google Maps is something that should come right out of the box with The Events Calendar. In other words, the plugin allows you to set a location for each event and that will display on the event page when published as long as the setting to display the map is enabled in Events > Settings (screenshot).

I’m afraid the other two features are things that our plugins do not currently support directly in the plugin settings. That said, there are a number of plugins that offer a visual composer editing experience and Flickr photo integration that may be worth considering to use with the calendar. While I haven’t tested these myself here is a plugin that says it supports visual composer functionality for custom post types and another that creates a Flickr widget.

Does this help answer your question? Please let me know.

Cheers!
Geoff

[Geoff]

Hey Cintia, thanks for following up!

I’m afraid this is kind if custom development is beyond the scope of what we can provide here in the forums. I’m totally happy to keep this thread going and help point you in the right direction as best I can, but the specific development I’ll have to leave in your hands.

That said, the if/else statement for no courses would have to be wrapped around the entire loop where the if is the code we’ve been working on so far and the else is what displays when no courses are available. Something like the examples documented here in the WordPress Codex.

It also looks like the first half of your code is defining the start date as:

‘start_date’ => date( ‘Y-m-d H:i:s’ ),

That would fetch the current date instead of what tribe_get_start_date() would fetch, which is the start date of the event post itself.

I hope this helps! Let me know if you continue to hit troubles while working with the code.

Thanks,
Geoff

[Geoff]

Nice, so glad that helped! Cheers and I hope you have a wonderful rest of the day — feel free to let us know if any other questions pop up. 🙂

Geoff

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