[Courtney]

Hi Mona

Featured images should display even with The Events Calendar when you hover over them.

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict. 

The photo view mode is a feature within Events Calendar Pro.

In the free The Events Calendar, you can create some text or drop in some html to display after the calendar. Events » Settings » Display » Add HTML after event content. If that isn’t quite enough for you, please see our Themer’s Guide to override the plugin while preservicing changes during updates.

https://theeventscalendar.com/knowledgebase/altering-or-removing-titles-on-calendar-views/ can walk you through the title changes as well.

Please let me know if the issue still persists after testing for conflicts.

Thanks
Courtney 🙂

[Courtney]

Hi Bart

You can click through that link about the Facebook token and should be able to reconnect that. Facebook links expire every few months and just need to be reauthorized.

Let me know if it works for you.

Thanks
Courtney 🙂

[Courtney]

H Kelley

You can apply for our non-profit discount by completing the form at https://theeventscalendar.com/apply-for-npp.

⚠️Please Note: Licenses granted through this program do not include access to support. 
If you need in-depth support, 
please consider purchasing a regular license.

At this time, we don’t have a direct integration with membership plugins, but do use WooCommerce with Event Tickets Plus. If you find that isn’t enough, please consider voting on https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/13391079-woocommerce-memberships-integration or suggesting another plugin integration.

You could provide coupon codes for each level of membership available through your organization, which can be applied to ticket purchases at checkout to receive a discount. This method would likely be the simplest approach, as support for coupon/discount codes is available with both of our supported e-commerce platforms, and coupon codes can be input directly from the cart and/or checkout pages.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Peter

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney 🙂

[Courtney]

Hi Erin

You can apply for our non-profit discount by completing the form at https://theeventscalendar.com/apply-for-npp. Event Aggregator is a separate purchase and is not included in our non-profit program, but it still could be worth applying.

⚠️Please Note: Licenses granted through this program do not include access to support. 
If you need in-depth support, 
please consider purchasing a regular license.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hello Nina

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict. 

We recommend conducting these tests on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/). 

If you are unable to do so, please install the Health Check plugin so that you can effectively disable all plugins without website visitors noticing any changes. See https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/#troubleshooting for how to do this.

Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

Please send in your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ as well after your tests so that we can better diagnose the issues you are having. 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hi Quinten

We thoroughly test our plugins with all default themes, such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/. We do also have a strong user base using themes like Divi or Beaver Builder. The only word of caution I can offer is that some theme developers integrate our plugins in unique ways, and can customize the integration.

We are in beta testing mode of our own QR code reading app that may simplify things for you. I’ve tested it, and with minimal interface, it appears much like the look of your camera mode on a mobile phone.

I’m not sure how WCVendors works. We do not yet have a way to charge organizers creating events. We do have it planned, but without an end date for that feature to be available. You can vote it up and be notified on it at: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3762678-charge-for-event-submission-and-premium-featured-e

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Mona

Events Calendar Pro is a separate purchase from Community Events. Community Events can work without the mentioned features that Events Calendar Pro provides, but to add more functionality, you might want the additional features.

Is there anything else I can assist you with?

Thanks
Courtney 🙂

[Courtney]

Hi Blake

We’re limited in helping with styling customizations, per our Scope of Support / Terms.

However, I can point you to another user that has attempted the very same situation: https://theeventscalendar.com/support/forums/topic/increase-word-count-on-listview/#post-1044859

Check out the code that George shared and preview our Themer’s Guide to be sure your plugin updates don’t conflict with the customization.

I hope that works for you.

Thanks
Courtney 🙂

[Courtney]

Happy to help Tom

I’ll close this thread out but do let us know if you need any further help.

Thanks
Courtney 🙂

[Courtney]

Hi Ivo

Can you open a new thread for your request? That will help us better serve the initial request.

Thanks
Courtney 🙂

[Courtney]

Hi Hussein

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. You can get a quick overview on adding the calendar to your menu at https://theeventscalendar.com/knowledgebase/important-settings-events-calendar-events-calendar-pro/.

For more assistance, we’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!

[Courtney]

Hey James

That does look correct. It looks like the expected attendees for just that ticket type (meaning, for that event there can be several ticket types and this appears to be just the attendees of a specific ticket).

Can you create a test event and purchase a ticket (you can set that to free if you’d like in WooCommerce or use a coupon). Then confirm that you see yourself as an attendee of that specific ticket and that attendees are not lumped together from all events.

Thanks
Courtney 🙂

[Courtney]

Hi Dan

Hi there

At this time, we do not have a demo of the back end.  However, you can see for a demo of the front end of our products.  Check it out at WP Shindig Demo Site https://wpshindig.com/events/. 

Read more at: Do you have a demo, examples I can see, or trial licenses?

You can see examples of the recurring event at https://wpshindig.com/event/womens-javascript-study-group/2018-08-08/. From there, check out the “See All” link to view the entire recurring event series.

https://theeventscalendar.com/knowledgebase/pro-recurring-events/ is our guide to creating a recurring event.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi there Geert

At this time, we do not have a demo of the back end.  However, you can see for a demo of the front end of our products.  Check it out at WP Shindig Demo Site https://wpshindig.com/events/. 

Read more at: Do you have a demo, examples I can see, or trial licenses?

You can test out The Events Calendar, which is the base plugin for Events Calendar Pro.

We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

When you purchase and are ready to move from stanging to live, take the steps on Moving Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys/.

Is there anything else I can help you with?

Thanks
Courtney 🙂

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