Courtney

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Viewing 15 posts - 4,771 through 4,785 (of 5,607 total)
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  • in reply to: Search widget for events? #1287600
    Courtney
    Member

    Hi Tiffany

    Unfortunately there is no simple solution for this. You could add it as a widget if you do not want the month view to display elsewhere on your site. The widget text code would be this:

    [tribe_events tribe_bar="true"]

    And then you add the following code to your child theme, or in Appearance ยป Customize ยป Additional CSS

    #tribe-events-content {display:none !important}

    However, that will leave the regular /events page without a month view. ๐Ÿ™

    Some users have reported success using various Custom Post Type search widgets available on WordPress.org/plugins. However, the leading plugins that we used to recommend haven’t been updated in 2+ years, so I don’t have an ideal recommendation for that either.

    Let me know if you find a good solution.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: REST API and event categories #1287592
    Courtney
    Member

    Hello Gilles

    Unfortunately at this time we do not support categories with the Rest-API. However, we are planning to expand our support for the Rest-API in future releases. We’d love your input on our suggestion site: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/19364770-make-categories-available-via-the-rest-api.

    You can find the ones we support directly via wp-json/tribe/events/v1/doc (which you can in turn plug into http://petstore.swagger.io/.

    Is there anything else I can help you with at this time?

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: events url not working #1287584
    Courtney
    Member

    Hi Luca

    You would want the “prefisso url singolo evento” to be evento. Having both fields as eventi is creating the conflict.

    Can you let me know if this resolves the problem for you?

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Any grace on staging area? #1287582
    Courtney
    Member

    Hi Patricia

    Our plugins will work on staging sites. However, the functionality is limited to specific staging domains at this time. Read more on this at:
    Using One License for Live and Dev Sites https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites

    If your staging site does not match the url parameters outlined in the article, you can still use our plugins without a license. The only differences is that when you send us your System Info, you’ll have to manually copy/paste it into a thread privately. Also, you would have to manually update the plugins.

    We do have plans to expand our staging url parameters, but I don’t have an exact date to share on how soon that would happen.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Refund #1287294
    Courtney
    Member

    This reply is private.

    in reply to: I need phone support for sales. #1287171
    Courtney
    Member

    Hi Nannette

    What questions do you have? I’d like to help you.

    Unfortunately, we do not provide phone support.

    Thanks
    Courtney ๐Ÿ™‚

    Courtney
    Member

    Hello Jeremy

    It looks like you’ve discovered a bug. I have flagged this thread so that you will be notified as soon as a fix is available. Until then, scheduled imports, when ran manually do finish with success.

    Is there anything else I can help you with at this time?

    Thanks
    Courtney ๐Ÿ™‚

    Courtney
    Member

    Hello Ted

    It looks like you’ve come across a bug. I have logged this ticket and will set this thread to notify you as soon as an update is available. I’m sorry for the inconvenience this causes.

    Until then, it is helpful to know that scheduled imports, when ran manually do finish with success.

    Is there anything else I can help you with?

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Refund #1287134
    Courtney
    Member

    Hello Naftali

    I reached out further with our team. It sounds like we haven’t had much integration in RTL languages, but would really value your feedback on this. We are looking to incorporate a better RTL solution in future releases, but haven’t narrowed down a date.

    Could you provide us with any feedback that you think would be valuable? Screenshots, etc. would be awesome.

    I’m sorry we can’t meet your needs at this time.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: difference in Pro packages #1287128
    Courtney
    Member

    Hi Jeff

    The different packages offer only additional number of sites that you can use the plugin on. The same amount of functionality, support, and updates apply to every domain that you have an active license on.

    Is there anything else I can help with?

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: How do I add urls to my images? #1287124
    Courtney
    Member

    Hi Steve

    At this time, we do not have a way to modify the slide transition speed. However, we are looking into adding this functionality in the near future.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Refund #1287121
    Courtney
    Member

    Hi Naftali

    It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

    I am researching if we’ve made further improvements on our RTL language support and will let you know what I find.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Transfer of License #1287117
    Courtney
    Member

    Hi Matt

    We don’t offer a transfer process for you to transfer the license yourself to the client at this time. In my freelance work, I’ve explained why this plugin is needed/valuable for a client’s website. I’ve then worked with them through their own purchase of the license to avoid the transfer issue.

    However, we are able to work with you on this process. You’ll need to reach out to our email support team for that.

    Please send an email to

    support [at] theeventscalendar [.] com

    Please include your order number, a copy of your confirmation email, or the payment method (Stripe or PayPal) and transaction ID. Also include a link to this thread.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: remove event title section #1287116
    Courtney
    Member

    Hi Luca

    Add this code to the same location as the last:
    .tribe-bar-disabled {display: none !important}

    Let me know if that worked for you.

    Thanks
    Courtney ๐Ÿ™‚

    Courtney
    Member

    Thanks Sharon.

Viewing 15 posts - 4,771 through 4,785 (of 5,607 total)