[Courtney]

Hi Liza

Do you have any different fields or settings on the other event?

Have you tested this with all other plugins except those made by Modern Tribe disabled (including disabling The Events Calendar Shortcode – that is a 3rd party plugin we did not create)?

I’m going to ping a few developers for further ideas here.

Thanks
Courtney 🙂

[Courtney]

Hi George

Can you add the following code to your child theme, or in Appearance » Customize » Additional CSS?

.tribe-mini-calendar thead, .tribe-mini-calendar-event .list-date, .tribe-mini-calendar .tribe-events-present {
background-color: #0c71c3;
}

.et_pb_widget a {color: #0c71c3 !important;}


Let me know if this works for you.

Thanks
Courtney 🙂

[Courtney]

Sorry George, can you send me a link to the widget location specifically? I’m not seeing it when I visit the earlier links to your site.

Thanks
Courtney 🙂

[Courtney]

Hello Liza

Yesterday we rolled out some updates. Can you be sure to run those updates on The Events Calendar.

While I look into this further, can you send me a screenshot of how you set up the ticket on http://tomorrowsyouth.com.au/event/canberra/. Also, is there any extra code added to the text editor in the description of this event?

I’m checking further into this still.

Thanks
Courtney 🙂

[Courtney]

Hello Debra:

Can you add the following code to your child theme, or in Appearance » Customize » Additional CSS?
#tribe-events-bar {position: initial !important;
}
.tribe-bar-filters {
padding-left: 30px !Important;
}

Let me know if this works for you.

Thanks
Courtney 🙂

[Courtney]

Hello George

Can you add the following code to your child theme, or in Appearance » Customize » Additional CSS?

.tribe-events-calendar thead th, .tribe-events-grid .tribe-grid-header .tribe-grid-content-wrap .column, .tribe-grid-header {color: white !important}

Let me know if this works for you.

Thanks
Courtney 🙂

[Courtney]

Hello Christopher

I actually just found https://theeventscalendar.com/knowledgebase/csv-files-options-and-examples/.

Per the Events section of the examples:

Before importing events it is best to import or otherwise create the Organizers and Venues first. Once those are done, you can import an event and specify the unique Organizer name and Venue name that you have already added, and thus attach an event to the already imported organizers and/or venues.

Using CSV Import, you’d need each type imported individually.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hello Sebastian

Yes, when you are ready to transfer the domain license, you’d just follow the steps on Moving Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Joe

There’s unfortunately no way to use featured images with tribe_events_list at this time. ?

I’m sorry to disappoint! Please let me know if there are any other issues or questions I can try to help with.

Thanks
Courtney 🙂

[Courtney]

Hi Sara

We’d be happy to help sort that out for you.

Please send an email to support [at] theeventscalendar [.] com.

Thanks
Courtney 🙂

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney 🙂

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney 🙂

[Courtney]

Hello Tyler

Can you go to Events » Settings » General » Recurring event instances and be sure this is unchecked?

Let me know if this solves the problem for you.

Thanks
Courtney 🙂

[Courtney]

Hello Paul

I’m glad you found a solution! We do support some staging situations. In Using One License for Live and Dev Sites https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/, we do specify which domain structures that we currently support for staging sites. 

If your site doesn’t match the criteria, you can still use the plugin.  You will need to manually run updates, the license may not register (or you could register it there while building and later Move Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys/.  If you need to contact support during that time, please manually send in your System Info.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hello Crystal

The content will still be available. You do not even need to delete the existing plugin. After purchase, you’ll be emailed a license key, or you can go to My Account » Licenses. Copy/paste the license to Events » Settings » Licenses.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Author]

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