[Courtney]

Hello Cem

We’d be happy to help sort that out for you.

Please send an email to support [at] theeventscalendar [.] com.

Thanks
Courtney 🙂

[Courtney]

Hello Allain

I tried to visit your link but the page was not found. Can you resend that?

Thanks
Courtney 🙂

[Courtney]

Hello Andrei

I’m so sorry this is happening.

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins (including our extensions), using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hi Greg

When you visit https://theeventscalendar.com/license-keys/ and select upgrade, do you see the full price of the plugins or is it showing the pro-rated amount? If you do not see a pro-rated upgrade amount, please send an email to support [at] theeventscalendar [.] com.

We will definitely sort that out for you.

We are very much considering a way to handle billing questions privately.

Thanks
Courtney 🙂

[Courtney]

Hi there!

It sounds like you want to sell tickets. Check out Event Tickets first, which is free and required before adding on a payment solution. This will give you the idea of what our ticket integration can do on your site.

If that meets your iniital needs, then Event Tickets Plus would be the next step. This plugin handles the payment needs. You would install this, as well as an e-commerce solution. We currently support WooCommerce or Easy Digital Downloads, both of which can integrate into Paypal.Read more about each option’s features and payment gateways.

Does that help? Is there anything else I can do for you?

Thanks
Courtney 🙂

[Courtney]

Hello Marcin

We’d be happy to help sort that out for you.

Please send an email to support [at] theeventscalendar [.] com.

Thanks
Courtney 🙂

[Courtney]

Hi Zach

You can apply for our non-profit discount by completing the form at https://theeventscalendar.com/apply-for-npp.

⚠️Please Note: Licenses granted through this program do not include access to support. 
If you need in-depth support, 
please consider purchasing a regular license.

Is there anything else I can help you with?
Courtney 🙂

[Courtney]

Hi Ed

Events Calendar Pro does not include Eventbrite Tickets within it. Each would be their own unique plugin.

Is there anything else I can assist you with?

Thanks
Courtney 🙂

[Courtney]

Thanks for sharing. I’ll be sure to pass along your request to our team.

Courtney 🙂

[Courtney]

Hi Justin

2 licenses would still be the correct answer. As Caroline shared, at this time our licenses can only be applied on a max of 10 subdomains. As you discover how many scheduled requests per day you are using, you can increase the license import levels as needed.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Jeff

Just installing the plugin will not be enough to make the map view look and work exactly as you are hoping. It might be something others can achieve. We often suggest Find A Customizer as a start point if you want to hire someone to help you achieve that.

Thanks
Courtney 🙂

[Courtney]

Hi there

We will connect with you via email.

Thanks
Courtney 🙂

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney 🙂

[Courtney]

Hi there

It sounds like you are looking for something like what our plugin, Event Aggregator , can do. Would these features meet your needs?

You can apply for our non-profit discount by completing the form at https://theeventscalendar.com/apply-for-npp. However, Event Aggregator is not part of our non-profit offers.

⚠️Please Note: Licenses granted through this programdo not include access to support. 
If you need in-depth support, 
please consider purchasing a regular license.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney 🙂

[Author]

Posts