Charged +Agency price instead of the Difference for Ugrading

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  • Author
    Posts
  • #1382428
    Cem Gknil
    Participant

    Hi,

    I just upgraded our license from personal to agency.

    However, instead of the price difference; I was charged the full price.

    So I have paid: 89$ + 299$
    I should have paid: 89$ + 210$(the price difference for upgrading.)

    Can you please refund 89$ to my credit card to correct this situation?

    Thank you,
    Cem Goknil

    #1383879
    Courtney
    Member

    Hello Cem

    We’d be happy to help sort that out for you.

    Please send an email to support [at] theeventscalendar [.] com.

    Thanks
    Courtney 🙂

    #1400379
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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