[Courtney]

Hi Nick

I’ll continue to assist you over here: https://theeventscalendar.com/support/forums/topic/this-plugin-wont-allow-me-to-edit-any-events/

It seems like there is a duplicate post in our system. Sorry about that. Closing this out.

Thanks
Courtney 🙂

[Courtney]

Hi Johnathan

Can you send along your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so that we can better diagnose your site.

Thanks
Courtney 🙂

[Courtney]

Hello

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict. 

We recommend conducting these tests on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/).

Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hi William

Can you try again now? On occasion, our servers take a little bit of time to catch up on recent purchases/renewals. Let me know if it works now.

Thanks
Courtney 🙂

[Courtney]

Hi David

Thanks for the update. Is there anything else we can assist you with?

Thanks
Courtney 🙂

[Courtney]

Hi Heather

Take a look at our guide on doing just this: https://theeventscalendar.com/knowledgebase/altering-or-removing-titles-on-calendar-views/

Let me know if you get that working.

Thanks
Courtney 🙂

[Courtney]

Hi there Esme!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney

[Courtney]

Hi Jaymie

Can you send us your license? Event » Settings » Licenses or My Account » Licenses https://theeventscalendar.com/license-keys on our site. You aren’t logged while posting this thread, so I am unable to locate you in our system. I’d like to review your account further.

Thanks
Courtney 🙂

[Courtney]

Hi there Waleed!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum.

If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!

Thanks
Courtney 🙂

[Courtney]

Hi Marc

Yes, The Events Calendar and our other plugins are responsive design compatible. You can test out all our features on our demo site: http://wpshindig.com/events.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi there Melanie

add_action( 'tribe_events_after_the_event_title', function() {
    if (
        function_exists( 'tribe_is_photo' )
        && function_exists( 'tribe_tickets_buy_button')
        && tribe_is_photo()
    ) {
        tribe_tickets_buy_button();
    }
} );

Give that a try and see how it works.

Thanks
Courtney 🙂

[Courtney]

Great Lisa

Is there anything else I can assist you with?

Thanks
Courtney 🙂

[Courtney]

Hi David

Shortcodes are limited to Events Calendar Pro.

However, The Events Calendar does have a few widgets that will display in Appearance » Widgets. You can install The Events Calendar https://theeventscalendar.com/product/wordpress-events-calendar/ for free and test these out.

Thanks
Courtney 🙂

[Courtney]

Hi Kristine

I’m not seeing the CSS code:

class="tribe-button tribe-button-secondary"

I’ve tested in Chrome, Firefox, and Safari. What browser are you using? Can you send me a screenshot displaying that information?

Thanks
Courtney 🙂

[Author]

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