Import origins greyed out after license renewal

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  • #1434785
    William
    Participant

    We’re experiencing the same issue. A new license we purchased for a separate site does work when we enter it into the the license field. The issue would appear to be with the renewal. Email confirmation for the purchase was received at approximately 10:55 EST.

    Specifically, when we go to renew the Facebook token we get a “Bad license” WordPress Error page.

    Thank you,

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    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/import-origins-greyed-out/

    ========================
    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/import-origins-greyed-out/

    #1435691
    Courtney
    Member

    Hi William

    Can you try again now? On occasion, our servers take a little bit of time to catch up on recent purchases/renewals. Let me know if it works now.

    Thanks
    Courtney 🙂

    #1435784
    William
    Participant

    Thanks for checking in Courtney. It is working as expected now 🙂

    Cheers,

    Data driven results. It’s what we do.​
    willconkwright.com |
    circlesquaredpublishing.com

    #1436871
    Courtney
    Member

    Great William. Thanks for your patience and retry!

    Thanks
    Courtney 🙂

Viewing 4 posts - 1 through 4 (of 4 total)
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