Cliff

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Viewing 15 posts - 7,381 through 7,395 (of 10,686 total)
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  • in reply to: Booking Cut-off Time/Date #1163744
    Cliff
    Member

    Hi Ben.

    We have The Events Calendar (TEC) and Event Ticket (ET) plugins available free. We do not have a dedicated “bookings” functionality, though some do use it in this way.

    If you want to charge per ticket/booking using an eCommerce plugin (e.g. WooCommerce, Easy Digital Downloads, etc), you would need to upgrade to our paid product, Event Tickets Plus (ET+).

    Whether using only TEC & ET or TEC & ET & ET+, you can set limited quantities and you can set when the tickets are available. If they’re sold out, it’ll state that. However, if someone views the Event while tickets are not yet available, the tickets won’t even appear yet.

    Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    Let me know if you have any follow-up questions.

    in reply to: Events importing with wrong times #1163742
    Cliff
    Member

    Hi Mitchell.

    Thanks for those links. It looks like a known bug we recently discovered that deals with correctly handling iCal feeds that have a Start Time and a Duration but not an explicit End Time.

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

    I apologize for this issue and appreciate your understanding and patience.

    Please use this link (while logged in) to download iCal Importer version 4.2.3 (or change the URL to get 4.2.4 or any other version that exists): https://theeventscalendar.com/?pu_request_plugin=tribe-ical-importer&version=4.2.3&pu_download_click=1

    Cliff
    Member

    Ah, I didn’t notice before that you posted this in the Pre-Sales Forum (a public forum that does not allow Private Replies).

    I’ve moved this thread to the PRO forum. You should be able to see the Private Reply option now. 🙂

    in reply to: Internal Server Error when purchasing tickets #1163732
    Cliff
    Member

    Excellent! Thanks for letting us know.

    in reply to: Move Content to Right of Thumbnail in List View #1163730
    Cliff
    Member

    I’m guessing something like this is the closest we can get using just CSS: https://cl.ly/2r322X2K271L

    .tribe-events-loop .hentry > div,
    .tribe-events-loop .hentry > h2{
    float: right;
    }
    .tribe-events-loop .hentry > div.tribe-events-event-image {
    float: left;
    margin-top: -40px;
    }

    This probably doesn’t work well on mobile-sized screens, though.

    I think it’d be best to reference our Themer’s Guide to make a customized List View with divs/columns/proper ordering of your desired output.

    in reply to: Move Content to Right of Thumbnail in List View #1163664
    Cliff
    Member

    Yes, please do provide a link to it.

    in reply to: Remove ical feed link from header #1163662
    Cliff
    Member

    Excellent! Have a great week.

    in reply to: Tooltips not showing, custom theme #1163658
    Cliff
    Member

    Ah, yes. I saw some body classes added to your site so I thought you had those, which is why I didn’t suggest it.

    We actually have a KB article about it, in case it may help you or someone else in the future: What is a body class and why do I need one?

    Thanks and have a great rest of your week.

    in reply to: Uncaught Error: Class ‘Tribe__Events__Main’ not found #1163650
    Cliff
    Member

    Abby, thanks for reporting this.

    Our Event Tickets (ET) plugin is expecting our The Events Calendar (TEC) plugin to be installed and active, and this is not right.

    You can install and activate TEC in the meantime while awaiting this fix.

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

    I apologize for this issue and appreciate your understanding and patience.

    in reply to: HTTP ERROR 500 when trying to save Attendee Info #1163648
    Cliff
    Member

    Port, I had one of our developers take a look and they said it’s likely a legitimate bug. Thanks for informing us of it.

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

    I apologize for this issue and appreciate your understanding and patience.

    in reply to: Remove ical feed link from header #1163642
    Cliff
    Member

    Hi Beau.

    I appreciate you linking to the other forum thread. In our latest versions of The Events Calendar, please try this code instead:

    remove_action( 'wp_head', array( 'Tribe__Events__iCal', 'set_feed_link' ), 2,  0 );

    Please let me know if you have any follow-up questions on this topic.

    Cliff
    Member

    Hi. This isn’t something we typically support, but if you provide me a .zip of your theme, I may be able to look into it quickly for you.

    in reply to: Move Content to Right of Thumbnail in List View #1163640
    Cliff
    Member

    Hi Dragan. It sounds like you already have a customized List View. We do not typically provide such customizations, per our Scope of Support / Terms, but if you provide a link to your site’s List View, I may be able to provide a quick help.

    in reply to: Modify event’s end date by tribe_get_end_date #1163635
    Cliff
    Member

    Let’s try a CSS solution (just for the Events List widget):

    .tribe-events-adv-list-widget .tribe-event-time::after {
    content: " Uhr";
    }

    You can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.

    If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

    Please let me know how it goes for you.

    in reply to: Internal Server Error when purchasing tickets #1163633
    Cliff
    Member

    Event Tickets Plus (ET+) fully replaces our legacy “tickets” plugins (e.g. WooTickets, EDD Tickets) should already have a copy of Event Tickets Plus in your account: My Account > Downloads

    You should make sure you have the latest version of ET+, deactivate WooTickets plugin, then activate ET+, then everything should be working fine (including past data) and then you can delete WooTickets.

    You can read more at Moving to Event Tickets Plus.

    Please review these links and let me know if you have any follow-up questions.

    Thanks!

Viewing 15 posts - 7,381 through 7,395 (of 10,686 total)