Casey

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Viewing 15 posts - 2,251 through 2,265 (of 3,499 total)
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  • in reply to: Add to cart button disapeared #116170
    Casey
    Participant

    andraus,
    Thanks for getting in touch! Hopefully I can help you out with this issue. While investigating your site further, I’m still seeing the ‘Add to Cart’ button this page (screenshot).

    Were you able to resolve this issue, or are you still having this problem elsewhere? If the problem still persists, could you give me a URL where I can see it occurring? Thanks! 🙂

    -Casey-

    in reply to: Icons for additional fields #116165
    Casey
    Participant

    Great! Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: RSS feed with one empty record #116163
    Casey
    Participant

    Oliver,
    I’m honestly a bit baffled by this one, but here a couple of things you might try:

    • Try turning on Browser Friendly and SmartFeed in your Feedburner settings (under the Optimize tab). These will convert your feed to different formats and hopefully remove the empty item.
    • Verify that you don’t have any events in the ‘Trash’.
    • Verify that you don’t have any ‘Draft’ or ‘Private’ events
    • Try accessing the feed using this URL instead to see if it makes a difference: /feed/?post_type=tribe_events

    I was able to follow the tutorial in my local environment and wasn’t able to replicate your issue, so as you suggested, it seems like something specific to the data in that environment. I’m sorry I’m not much more help than that, but please let me know if I can answer any further questions.

    Thanks! 🙂

    -Casey-

    in reply to: Number of events on Month View #116114
    Casey
    Participant

    larsy87,
    Sorry to hear you’re having trouble here, but hopefully I can help. I noticed that this thread recently dealt with the same issue that you’re describing. Try @brook’s suggestions in that thread and see if it does the trick for you. Thanks and let me know if you have further questions! 😀

    -Casey-

    in reply to: AJAX Issues #116111
    Casey
    Participant

    jdking336,
    Sorry to hear you’re having trouble here, but hopefully I can help. Yes, we’re definitely aware of the AJAX paging issue, and our developers are working on a fix for the next release of hte plugin. Ultimately, the issue comes down to the fact that some themes don’t implement best practices in their code base. The AJAX functionality in our plugin currently relies on theme’s implementing the body_class() in the <body> tag.

    I’m noticing that your theme appears to be using body_class() properly, but AJAX paging isn’t currently working. Have you disabled it temporarily? I’d love to investigate further, so just let me know if that’s the case.

    Thanks! 🙂

    -Casey-

    Casey
    Participant

    pickleshy & Co,
    Thanks for your willingness to contribute to the code-base! Yes, we definitely encourage code contributions and our developers evaluate pull requests on Github at the beginning of each release cycle (typically every 4-5 weeks). I hope that answers your question, but please let me know if you need further clarification. Thanks again for being awesome members of the community! 😀

    -Casey-

    in reply to: Month view missing from Android & iPhone #116088
    Casey
    Participant

    gjarosik,
    Sorry to hear you’re having trouble here, but hopefully I can help. I was able to view Month view in 2011 on Android as you described (screenshot), so unfortunately it looks like the issue might be related to the previous theme you were using.

    Our current release of the plugin is not currently fully responsive, but we are actively working on a responsive version and hope to have it released soon. I know that this does not help you at the moment, but I want to assure you that we’re definitely aware of the limitations of the plugin on mobile.

    As a workaround for now, you could set your calendar to display ‘List View’ by default so that mobile users will at least get a well formatted view of your events when browsing on mobile.

    Hopefully that helps to answer your questions, but please let me know if you need further assistance. Thanks! 🙂

    -Casey-

    in reply to: Screws up "Recent Blog Post" widget on sidebar… #116084
    Casey
    Participant

    sciotomile,
    I was able to login and see that you’re using a third-party widget (recent posts extended) and not the default ‘Recent Posts’ WordPress widget. I tested your page with the default WordPress widget, and noticed that it’s working correctly (screenshot) on the Community submission page. Since we can’t provide support for third-party plugins, I would recommend reaching out to the developer of this widget to see if they can help you troubleshoot further.

    I’m sorry I’m not able to provide any more help than that, but please let me know if I can help with any other issues.

    Regarding your last question, did you replace the ‘my-theme’ part of the folder path with the folder of your active theme? Thanks!

    -Casey-

    in reply to: RSS feed with one empty record #116074
    Casey
    Participant

    Oliver,
    The /events/feed/ is a WordPress-generated feed of the tribe_events custom post type. You might try plugging in your custom feed to a site like FeedBurner that cleans up feeds for you, and would hopefully remove the empty item. Give that a shot and see if it does the trick! Thanks! 🙂

    -Casey-

    in reply to: calendar in a page outside of the theme #115881
    Casey
    Participant

    media7220,
    A member of the community recently released this plugin, which will allow you to embed the Calendar widget in a page using a shortcode: https://github.com/barryhughes/event-rocket

    Keep in mind that this is VERY new and not officially supported by our team, but it might help you accomplish what you’re wanting. Take a look and let me know if you have any questions. Thanks! 🙂

    -Casey-

    in reply to: Screws up "Recent Blog Post" widget on sidebar… #115757
    Casey
    Participant

    Bummer. Ok, could you send me a private reply with a login to the site so I can investigate further? Thanks!

    in reply to: RSS feed with one empty record #115751
    Casey
    Participant

    Oliver,
    The tutorial that you’re mentioning would add Events to your main RSS feed, which I’m not sure you’re wanting (but I could be wrong). The Events Calendar has RSS support right out of the box, and doesn’t require any customizations. So, you should just be able to go to your main Calendar page and add ‘/feed/’ to the end of the URL. Try removing your custom code there and see if it resolves the empty item issue.

    Thanks! 🙂

    -Casey-

    in reply to: Screws up "Recent Blog Post" widget on sidebar… #115747
    Casey
    Participant

    sciotomile,
    So sorry that you’re having some theme conflicts here, but hopefully I can help. Basically the ‘recent posts’ widget is incorrectly grabbing post info from the Community page. Can you try adding the following code to the bottom of your edit-event.php file to see if this fixes the issue?


    <?php wp_reset_query(); ?>

    Give that a try, and let me know if that resolves the problem. If not, I can investigate further. Thanks! 🙂

    -Casey-

    Casey
    Participant

    sciotomile,
    I responded on your previous thread, so I’ll go ahead and close this one out. Thanks!

    -Casey-

    Casey
    Participant

    sciotomile,
    Thanks so much for pointing that out to us! I’ve updated the documentation there, so future users can benefit. We’re always looking to improve our documentation, so feedback like this is greatly appreciated. Thanks again! 🙂

    Cheers,
    Casey

Viewing 15 posts - 2,251 through 2,265 (of 3,499 total)