Casey

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Viewing 15 posts - 1,981 through 1,995 (of 3,499 total)
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  • in reply to: I want 2 different calendars on the same site #125162
    Casey
    Participant

    designmyweb,
    Thanks for reaching out! Unfortunately, we don’t have any “out of the box” functionality to allow for this, however you could use ‘Private’ events for this functionality, so that only logged-in members would be able to view these. If this is something you’d like to see in a future release, I would suggest submitting it as an idea on our UserVoice page. Our team periodically reviews the most popular ideas for possible inclusion in a future release of the plugin.

    Thanks! 🙂

    -Casey-

    Casey
    Participant

    brightestspark,
    Thanks for getting in touch! Sorry to hear you’re having trouble here, but hopefully I can help. In version 3.5, we changed how the tooltip template works. We’re now using Javascript templating for all of the tooltips. So, if you’ve performed any template overrides related to the tooltips, then you’ll need to copy over the new template files and make your modifications to the updated template files.

    Hopefully that points you in the right direction, but let me know if you have further questions. Thanks! 🙂

    -Casey-

    in reply to: Template/CSS overrides not working #125158
    Casey
    Participant

    benjaminsiegel,
    Thanks for getting in touch. Can you tell me what tutorial you’re referring to, so I can investigate the steps outlined there? Also, take a look at our themer’s guide, which will show you how to perform template overrides to customize the views as you’d like.

    Take a look there and let me know if you have further questions. Thanks! 🙂

    -Casey-

    in reply to: Theme Display Issue #125156
    Casey
    Participant

    visionflow,
    Thanks for reaching out, and sorry to hear you’re having trouble here, but hopefully I can help. Can you try going to ‘Events->Settings->Display’ and changing the ‘Events Template’ setting to ‘Default’ to see if that resolves the issue (screenshot)?

    Give that a shot and then let me know if we need to investigate further. Thanks! 🙂

    -Casey-

    Casey
    Participant

    worldviewpr,
    Thanks for getting in touch. I’ve never seen the button that you’re referring to. Is it possible that you (or someone who developed your site) directly modified the plugin files to do this? If so, then your customziations would have been lost when you upgraded the plugin. Take a look at our themer’s guide for instructions on how to correctly make customizations, so that your changes won’t be lost when performing upgrades.

    Take a look there and then let me know if you have further questions. Thanks! 🙂

    -Casey-

    Casey
    Participant

    jcav606,
    Sorry, but I also forgot to mention that you’ll need to reference this thread in your email, so our support staff can have a frame of reference to help you out. Thanks! 🙂

    -Casey-

    in reply to: Cancel Account #125147
    Casey
    Participant

    joeybonura,
    Sorry to hear you’re having issues with the plugin. Shoot us an email at pro(at)tri.be, reference this thread, and we’ll see if we can help further. Thanks! 🙂

    -Casey-

    in reply to: Out Of Installs is Incorrect #125145
    Casey
    Participant

    srsackman,
    Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. Try going to your License Keys page and clicking ‘Disconnect Now’ next to all of the sites that are listed there.

    Then, copy your license key(s) from that page. Next, in your WordPress dashboard, go to ‘Events->Settings->Licenses’ and paste in your license key in the box

    Click away from the box and wait for the license key to verify, and then click ‘Save Changes’.

    This should “reset” your license keys to make sure everything is verifying correctly.

    Give that a shot and let me know if it does the trick. Thanks! 🙂

    yuma360,
    Go ahead and try the steps above, and if you still have issues please create a new thread so we can address your issue specifically. Thanks!

    -Casey-

    Casey
    Participant

    jcav606,
    Sorry to hear you’re having trouble. Shoot us an email at pro(at)tri.be and we’ll see what we can do to help you out. Thanks! 🙂

    -Casey-

    in reply to: Change default week view from calendar to list #125139
    Casey
    Participant

    groberts23,
    Thanks for reaching out! It sounds like your best option would be to create new views instead of modifying the old ones. Take a look at this blog post that references how to install the stub plugin. You can use this plugin as a frame of reference/example for how to create custom views with ECP.

    Hopefully that gets you pointed in the right direction, but let me know if you have further questions. Thanks! 🙂

    -Casey-

    in reply to: Extra Separator Before Title wp_title #125114
    Casey
    Participant

    Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Show Map as default; all-day event as default; #125111
    Casey
    Participant

    Tim,
    Those links I shared should give you the examples that you’re looking for. Let me know if you still have questions on this. Thanks! 🙂

    -Casey-

    in reply to: My posts don't publish #125105
    Casey
    Participant

    Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Show Map as default; all-day event as default; #123907
    Casey
    Participant

    Tim,
    Sorry things weren’t really clear for you in the themer’s guide, but here’s the info that’s most appropriate for you: http://grab.by/vx0E You’ll want to copy over any template files & folders from ‘/wp-content/plugins/events-community/views/’ and put them in your newly created ‘tribe-events/community/’ directory. Make sure to only copy over the files & folders that you’re wishing to override.

    In order to edit the map-related checkboxes, you should only have to override ‘modules/venue.php’ to make the checkboxes always checked (checked=”checked”), and then you could use some CSS to hide the fields from the user (display:none).

    I hope that points you in the right direction, but let me know if you have further questions. Thanks! 🙂

    -Casey-

    in reply to: My posts don't publish #123901
    Casey
    Participant

    Tim,
    Thanks for getting in touch. If you’re referring to events that are submitted via the Community add-on, then it’s possible they’re set as ‘Pending’ depending on what setting you have set in your Community settings (screenshot).

    If you’re not seeing any events at all on the back-end, could you send me a screenshot so I can investigate further? Thanks! 🙂

    -Casey-

Viewing 15 posts - 1,981 through 1,995 (of 3,499 total)