Casey

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Viewing 15 posts - 1,696 through 1,710 (of 3,499 total)
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  • in reply to: Unable to View events in WP Administration #132749
    Casey
    Participant

    mark/leslie,
    Thanks for reaching out and sorry to hear you’re having trouble here, but hopefully I can help. Try taking a look at the answer to this thread and see if it helps to resolve your problem: https://theeventscalendar.com/support/forums/topic/cannot-view-pending-or-published-events-in-admin-panel/#post-69996

    Thanks! 🙂

    -Casey-

    in reply to: Remove heading from ONLY events page #132747
    Casey
    Participant

    castledesign,
    Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. You should be able to target the specific item you want to hide with CSS by looking at the class on the <body> tag and adding something like this to your CSS:


    .events-gridview .article-header {display:none;}

    You’ll need to do something similar to hide the heading for your other Calendar views as well, but try doing something like that and see if that helps you to hide heading on your events ‘month view’ page. Thanks! 🙂

    -Casey-

    in reply to: Filters and Search Bar #132743
    Casey
    Participant

    Rachel,
    Thanks for reaching out. Can you try temporarily reverting to the default 2013 theme to see if these issues persists? I suspect that this is an issue with your theme, but just want to narrow it down a bit before troubleshooting further. Give that a try and let us know the outcome. Thanks! 🙂

    -Casey-

    in reply to: Pre-select filter bar categories #132738
    Casey
    Participant

    Eugene,
    Thanks for getting in touch! Unfortunately, there is not currently an option to choose which Categories are selected by default in the Filter Bar. If this is something you’d like to see in a future release, I would suggest submitting it as an idea on our UserVoice page. Our team periodically reviews the most popular ideas for possible inclusion in a future release of the plugin. Thanks! 🙂

    -Casey-

    in reply to: Fields get stripped #132243
    Casey
    Participant

    immeemz,
    Regarding your data not saving correctly, I was able to submit an event with no apparent issues here: http://challengeat.ca/evenements/communaute/edit/event/1009/ All of the fields that I submitted data for were saved correctly also: http://challengeat.ca/wp-admin/post.php?post=1009&action=edit.

    Has something changed on your site? Because I’m not able to replicate the issue that you’re describing. Thanks! 🙂

    -Casey-

    in reply to: Events List Widget Style #132114
    Casey
    Participant

    Excellent! Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Fields get stripped #131434
    Casey
    Participant

    immeemz,
    Thanks for reaching out and sorry to hear you’re having trouble here, but hopefully I can help. The email alerts are meant to only be a notification that an event has been submitted, and don’t contain all of the data related to the event. However, you should still be seeing the data saved correctly on the event itself.

    If not using a SMTP mail plugin:
    – No emails get sent, ever.

    This is possibly due to your server configuration or your hosting setup. I would reach out to your host to see if this is expected behavior.

    Regarding the data not saving correctly, can you send me a link to your event submission page, so I can investigate further? Thanks! 🙂

    -Casey-

    in reply to: Changing the Page Title #131336
    Casey
    Participant

    Great! Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Pro Widget Next and Prev Buttons Aren't working #131332
    Casey
    Participant

    jbird1111,
    Thanks for reaching out! Take a look at this thread and let us know if @brook’s reply there fixes the issue for you. Thanks! 🙂

    -Casey-

    in reply to: Yoast WordPress SEO conflict with Community Events #131321
    Casey
    Participant

    agecydominion,
    I just heard back from one of our developers, and here’s what they had to say:

    This is definitely a bug in Yoast. Specifically, in WPSEO_Metabox::save_postdata(), it fails to check if the passed $post_id matches $_POST[‘post_ID’] before proceeding to update $post_id with data from $_POST.

    If they want to try to hack around it, they can hook into publish_tribe_events, find the anonymous object that yoast used to hook up the WPSEO_Metabox callbacks, and then remove_action the save_postdata callback.

    So, it sounds like your best bet is to reach out to Yoast and see if they have any more insight into this on their end. Feel free to let us know if you have any other questions! Thanks! 🙂

    -Casey-

    in reply to: Changing the width of the calendar within a page #131128
    Casey
    Participant

    Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Internal server error – Event Pro 3.5 #131123
    Casey
    Participant

    Great! Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Changing the Page Title #130826
    Casey
    Participant

    tgedistribution,
    It should be located in your active theme’s directory (ex: /wp-content/themes/YOUR_THEME_DIR). Hope that helps! Good luck! 🙂

    -Casey-

    in reply to: Yoast WordPress SEO conflict with Community Events #130821
    Casey
    Participant

    agencydominion,
    I’m definitely familiar with what Yoast does, but I don’t have much personal experience with the plugin, so I couldn’t speak to specific conflicts with it. I’ll task one of our developers with taking a quick glance at this to see if this is something conflicting in the Community add-on or an issue within Yoast. Please stand by. Thanks! 🙂

    -Casey-

    in reply to: Days not clickable #130816
    Casey
    Participant

    Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks in advance. 🙂

    Cheers,
    Casey

Viewing 15 posts - 1,696 through 1,710 (of 3,499 total)