[Casey D]

Hello jareddegnan,

Can you try switching your theme to Twentythirteen, to see if the problem persists? If it goes away this is a conflict with your theme.

Also, are you using any SEO plugins?

Cheers!

– Casey Driscoll

[Casey D]

Hello sfrpdweb,

Happy it worked out!

We’d love it if you would leave us a review and let people know how much you like the plugin! http://m.tri.be/jt

I’ll go ahead and close this thread. Let us know if we can help with anything else.

 

 

Hi Christoper,

Thank you for posting! In this forum we try to keep our threads focused on just one user’s problem. This ensures that we are addressing your specific problem instead of a general group one, and not possibly missing anything unique your situation.

To that end, would you mind opening up a new topic here about your issue? If you could please detail in your own words exactly what your problem is (instead of just linking here), that will go a long way towards helping you get this issue resolved as fast as possible. I hope you understand our reasoning here and do not mind this extra step, we have just found it serves our users best.

Thanks!

– Casey Driscoll

[Casey D]

Hello juanfra,

Unfortunately, none of our ticketing plugins offer this functionality yet.

If you have a moment, we’d love for you to submit your idea to our UserVoice forum. We take user ideas and contributions very seriously, and many times their ideas end up in our future releases.

Sorry for another disappointing answer! :/

Let me know if I can help with anything else!

– Casey Driscoll

[Casey D]

Hello juanfra,

Thanks for contacting us. We do a full sweep of the forums every 24-48 hours on weekdays.

Our plugin is just an extension of EDD, and does not offer this functionality specifically. All our plugin does is attach EDD ‘tickets’ to our events.

If manually adding ‘purchasers’ is a function of EDD, then it should work just fine. I think however that you will have to use the premium plugin you are referring too. https://easydigitaldownloads.com/extensions/manual-purchases/

Does this make sense? Let me know if I can explain anything else!

Sorry for the disappointing answer. Cheers!

– Casey Driscoll

[Casey D]

Hello Stephen,

Thanks for contacting us!

Right now there is no way to import attendees, by CSV or any other means. (A sql import would obviously work, but you’d have to write that yourself).

If you have a moment, we’d love for you to submit your idea to our UserVoice forum. We take user ideas and contributions very seriously, and many times their ideas end up in our future releases.

I can’t find a link to ‘App Themes’ or to ‘Fundify’, it looks to be deactivated.

As far as I can tell, the theme you use should not matter, unless it gets in the way. As long as people are buying ‘event ticket downloads’ attached to the event, then they will show up in the attendees list.

Otherwise, there is no simple way to get them on the attendees list.

Does this make sense? Am I understanding this correctly? Let me know if I can explain anything else!

Cheers!

– Casey Driscoll

[Casey D]

Hello inkmouse2,

Thanks for contacting us!

Could I get a link or some screenshots to better understand the problem?

Here are some excellent tools for uploading some screenshots!

Are you having this problem with just the Twentyfourteen parent theme?

Does this make sense? Thanks!

Cheers!

– Casey Driscoll

[Casey D]

Hello filmatlanta,

This configuration should give you what you are looking for.

 

 

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello fiberartnow,

Thanks for contacting us!

Could you point out which events aren’t on the map? Do those events have venues (and do those venues have proper addresses)?

Are you noticing a pattern with the events not on the map?

 

when I do the search and click around, then the map appears blank, with NO events shown at all

Can you give me more info on this part too? What is your search term and where are you clicking? Are you zooming or just panning?

I’d love to help and I just need to be able to reproduce the issue.

Does this make sense? Let me know if I can explain anything else!

Cheers!

– Casey Driscoll

[Casey D]

Hi jamesdonegan, I’ll do what I can!

How does this code interact with the user and what is it displaying right now? It seems really close to me. I could trouble shoot a bit better if you gave more info. Typing it out might help you think about it too.

If you’d like a list of paid freelancers we’ve worked with in the past, feel free to email us at [email protected]

Cheers!

– Casey Driscoll

[Casey D]

Hello clrader,

Thanks for contacting us! I’m assuming you meant “I haven’t figured out what the reason is.” 🙂

I have figured out what the reason is.

Could I get more info about your situation? What iCal file are you using and what are your expectations? I’d like to reproduce the steps if at all possible.

Thanks!

– Casey Driscoll

[Casey D]

Hi Beth, would you mind opening up a new topic here about your issue? If you could please detail in your own words exactly what your problem is (instead of just linking here), that will go a long way towards helping you get this issue resolved as fast as possible. I hope you understand our reasoning here and do not mind this extra step, we have just found it serves our users best.

 

Hello hheadwaterselena,

Can you please confirm that after executing these combined steps in order, the problem still exists?

1. Deactivate ALL plugins
2. Change theme to Twentytwelve, Twentythirteen or Twentyfourteen
3. Activate The Events Calendar and The Events Calendar Pro
4. Save your permalinks in WP-Admin > Settings > Permalinks

If they still don’t show, it may be a caching issue?

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello RJ,

Unfortunately we don’t offer this specific functionality. Additionally that level of customization goes beyond the scope of the forums.

If you have a moment, we’d love for you to submit your idea to our UserVoice forum. We take user ideas and contributions very seriously, and many times their ideas end up in our future releases.

Cheers!

– Casey Driscoll

[Casey D]

Hello Daniel,

Thanks for contacting us! If I understand your question correctly, no, you cannot ‘bundle’ events together. https://theeventscalendar.com/shop/wordpress-wootickets/

When we say ‘packages’ we mean ‘different ticket types.’ So different ‘packages’ for a music concert could be

• <span style=”line-height: 13px;”>VIP – $500</span>
• Front Row – $100
• General Seating – $50

You can attach these different ticket ‘packages’ to the same event.

You cannot ‘package’ multiple events together though. If you have a moment, we’d love for you to submit your idea to our UserVoice forum. We take user ideas and contributions very seriously, and many times their ideas end up in our future releases.

Does this make sense? Let me know if I can explain anything else!

Cheers!

– Casey Driscoll

[Casey D]

Hello indrakubicek,

This may be confusing!

Location search is based on distance between two ‘points’ on a map, converted to lat/lon based on the address of the venue.

If there is one event somewhere in Spain, and it doesn’t come up when they type ‘spain’ in the location search, it is because the search point for the location is outside the chosen search radius of the term ‘spain’ (in the middle of the country). Yet another event in Spain might return, if it is close to that central radius.

Location search works really well for localized searches, by town or zip code for example. But for large areas not so much.

You can change the search radius on the back end in the Events Settings > General tab, but that still isn’t what you are looking for (I don’t think at least).

I see you are categorizing some events by country, and I think that is your best bet. I would use the filter bar to create a dropdown of country options, to get the results you are looking for. If the ‘location’ search is confusing for your guests, I would remove it with CSS.

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello yvlaw11,

Sorry for the confusion! It looks as if your license is active, so that is not the problem.

Is the Filterbar license entered in the Events Settings > Licenses tab? That will trigger the automatic updates.

Otherwise you can always download your plugins at https://theeventscalendar.com/my-account/downloads/ and upload them manually.

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Author]

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