Casey D

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Viewing 15 posts - 376 through 390 (of 1,178 total)
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  • in reply to: Upcoming events doesn’t show on map page or in search #247914
    Casey D
    Member

    Hello tigerton,

    Thanks for contacting us! You are correct, the license key expiring does not affect the functionality of the plugin.

    Do you have a public link I can take a look at?

    If you deactivate all your plugins and change to a standard theme like Twentytwelve, do you have the same issue?

    Cheers!

    – Casey Driscoll

    in reply to: Tickets #247891
    Casey D
    Member

    Hello one80group,

    You should be able to do this with a multi-all-day event and several tickets as such:

    2014-06-24 at 2.59 PM

     

    There is currently no easy way to bundle the shirt, as far as I can tell. You may be able to find a WooCommerce add-on to bundle products. Also, this tutorial may give you ideas for combining items through WooCommerce Tickets.

     

    Otherwise, that level of customization goes beyond the scope of the forums. Good luck with you project!

    Cheers!

    – Casey Driscoll

    in reply to: Additional Event Category in PRO #247706
    Casey D
    Member

    Hello christopher,

    Turns out there is a tutorial already for this!

    https://theeventscalendar.com/understanding-the-tribeeventsbar/

    This should give you quite enough to get started. Let me know if I can help with anything else.

    Cheers!

    – Casey Driscoll

    in reply to: Reoccurance Description doesn't do anything… #247684
    Casey D
    Member

    Hello dynamiccreation,

    On the Edit Event page, there is a ‘Hide From Event Listings’ option that should get you what you want. *Maybe*

    2014-06-24 at 2.31 PM

    Does this make sense? Let me know if this doesn’t work for you.

    Cheers!

    – Casey Driscoll

    in reply to: Additional Event Category in PRO #247662
    Casey D
    Member

    Hello christopher,

    Thanks for the updated info!

    Just to help further communication (because it can be confusing) the standard top bar with the ‘.tribe-bar-filters’ class is referred to as the ‘Tribe Search Bar’ and the one below that made by the Filter Bar plugin is referred to the ‘Tribe Filter Bar’

    2014-06-24 at 2.07 PM

     

    You would like to change the blue underlined words in the ‘Tribe Search Bar’ to add a fourth option, a drop down of provinces using a new custom taxonomy. As a bonus you’d like to be able to change the light gray ‘Search’ placeholder text to ‘Find Event’.

    Adding the fourth ‘Province’ option is not impossible, and may be suitable for a tutorial, but it will take more than a bit of work. You’ll not only have to populate the options, but then properly query the data on submit. This is relatively straight forward when we program the controls, but when we open it up to user filters the programming becomes a bit more intricate. There is a larger necessity for sanitizing the data, as an example. Ultimately it may be more fitting for the Filter Bar to handle this, but even that comes with issues.

    I’m not sure I can get you a solid answer right now, but it certainly seems like a great idea. I will run it by the production team to see if we can get you a work around or other solution in the interim.

    Does this make sense? Wish I could be more helpful!

    Cheers!

    – Casey Driscoll

    in reply to: View More Events on Full Calendar #247533
    Casey D
    Member

    Hello bingdesign,

    Whoa, I just discovered this post in my queue, sorry I missed it! This is failing on our end, sorry for the delay!

    From what I can tell though this is all wrapped up for now. As of 3.6 this all works without PRO, as the Day view was moved to the core plugin. The ‘Day’ view is needed to show the events of that day (thus triggering the link in the ‘Month’ view), but that does also put it in the list.

    Did you need help figuring out the css for removing it from the list?

    Sorry for the delay again! Cheers!

    – Casey Driscoll

    in reply to: Post redacted #247500
    Casey D
    Member

    Hello tiefighter,

    Ok great! Let me know if I can offer any other guidance.

    Cheers!

    – Casey Driscoll

    in reply to: Functions not working in custom query #245456
    Casey D
    Member

    Hello limbik,

    We typically are unable to do this level of customization on the forums, just because of the time and complexity involved.

    If you could give me more information though, I may be able to at least point you in the right direction.

    Could you describe to me what you are ultimately trying to do? Where does this query fit into it? Without context I’m sorta stuck :/

    Could upload all the code you have so far to a service like pastie.org?

    Does this make sense? Let me know how I can help!

    Cheers!

    – Casey Driscoll

    Casey D
    Member

    Hello karenelizabeth,

    If you check out our Themer’s Guide, you could probably make a template override to display what you want.

    I would consider adding all css changes to the tribe-events.css file in your template override.

    Does this make sense? Let me know if this doesn’t work for you.

    Cheers!

    – Casey Driscoll

    in reply to: Hide Next and Previous Links on Event Details Screen #245412
    Casey D
    Member

    Hello dkiessling,

    Thanks for contacting us!

    There are a few different approaches. You can use css to simply hide them, or you can use a template override to change the text.

    The best it seems would be to use a template override to remove the links all together. Here is another forum post that can point you in the right direction.

    https://theeventscalendar.com/support/forums/topic/change-prev-next-nav-on-single-event-view-to-prev-next-instead-event-titles/

    Does this make sense? Let me know if this doesn’t work for you.

    Cheers!

    – Casey Driscoll

    in reply to: additional fields link outside the box #245397
    Casey D
    Member

    Hello fitbycai,

    It looks like you are referring to the Facebook link that is not wrapping in the info box.

    2014-06-23 at 6.46 PM

    A small bit of css like:

    div.tribe-events-meta-group { width: 32% !important; }

    might be able to help with this, but the approach would be up to you. Unfortunately that level of customization goes beyond the scope of the forums.

    A plugin like http://wordpress.org/plugins/simple-custom-css/ will help you add css to your site.

    Does this make sense? Let me know if this doesn’t work for you.

    Cheers!

    – Casey Driscoll

    in reply to: Post redacted #245376
    Casey D
    Member

    Hello tiefighter,

    At Modern Tribe we work hard to release polished and clean, professional software. However in the open source market place, this is not always the case.

    Before submitting a support post, we ask users to deactivate all plugins and change to a theme like Twentytwelve, as a proven way to check for conflicts.

    Ideally, they will do this on a local, development, or staging environment. It’s possibly a little tedious, but it is the surest and most efficient way to get to the root of a complicated issue. We know this after years of combined experience troubleshooting technological problems of all shapes and sizes.

    If the issue still occurs on a normalized system, there is more than likely a problem with our plugin (a bug).

    If the issue goes away on a normalized system, there is more than likely conflict with another plugin or theme that is not ours.

    This is an integral part of our troubleshooting process. By reactivating plugins one at a time, checking the problem with each activation, you can immediately find out where the conflict is. Otherwise, it is a difficult (impossible) guessing game.

    checkforpluginconflict

    Can you please deactivate your plugins and theme, to confirm the problem goes away? Please reactivate each piece, until the problem comes back. Please let us know which plugin causes the problem.

    Cheers!

    – Casey Driscoll

    in reply to: Page not found #245365
    Casey D
    Member

    Hello fitbycai,

    Thanks for contacting us. It sounds like things are underwraps, but let us know if there is anything we can help with!

    Cheers!

    – Casey Driscoll

    in reply to: Additional Event Category in PRO #245360
    Casey D
    Member

    Hello christopher,

    Thanks for contacting us, this is a great idea!

    You should be able to add as many ‘Event Categories’ as you want. Are you looking to create an additional custom taxonomy?

    It seems like a custom taxonomy should be easy enough to make. http://codex.wordpress.org/Taxonomies

    If you can give me a more specific example of how you would like to use it, I could maybe come up with code or give you better info.

    Typically that level of customization goes beyond the scope of the forums, but I’ll see what I can do.

    Does this make sense? Let me know if this doesn’t work for you.

    Cheers!

    – Casey Driscoll

    in reply to: Reoccurance Description doesn't do anything… #245340
    Casey D
    Member

    Additionally, if there is no pattern (it isn’t recurring) it may be best to just create individual events and give them the same category.

    Cheers!

    – Casey Driscoll

Viewing 15 posts - 376 through 390 (of 1,178 total)