[Casey D]

Hello clrader,

We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

Cheers!

– Casey Driscoll

[Casey D]

Hello fiberartnow,

We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

Cheers!

– Casey Driscoll

[Casey D]

Hello mcomarketing,

Happy it worked out!

We’d love it if you would leave us a review and let people know how much you like the plugin! http://m.tri.be/jt

I’ll go ahead and close this thread. Let us know if we can help with anything else.

– Casey Driscoll

[Casey D]

Hello tigerton,

There is currently no way to do that, but we are working on a tutorial to make the upcoming widget look like the mini-cal widget (sans calendar).

I will update this thread when we finish and release that tutorial.

Cheers!

– Casey Driscoll

[Casey D]

Sounds great!

I’ll go ahead and close this thread for now. Let us know if we can help with anything else.

– Casey Driscoll

[Casey D]

Hello tigerton,

I’m not sure what happened but this escaped my radar! So sorry about that! I will be sure you have prompt response to get this solved!

It looks like there may be a few issues here regarding functionality and/or expectations. It will be best to try and isolate each problem/issue one at a time.

When I go to your maps page, I see a ‘Health and Energy’ event in France, but there should also be a ‘conference’ in Hong Kong that is not showing up. This will be the basis of my examination; the problem will be solved when the Hong Kong conference shows up on the map.

There are a few explanations for why this may be happening.

1. There is a plugin/theme conflict. This does not appear to be the case, as you have checked. Conflicts can cause major issues though, which is why it is important to check first.

2. Our plugin creates two types of maps. The first is on the event and venue pages. These are maps created by the address of the venue. As long as there is a valid address, the POI should show on the map.

The second type is the “Map” view page. This map does not use the addresses, but lat/lon data generated by the addresses. We use lat/lon to do location search math. It is difficult/impossible to do radius distance math with address, but with lat/lon it is much simpler.

Sometimes, the Pro plugin cannot generate lat/lon data for the address given. Typically, you will be warned with a WordPress notice alert about this, with a button option to try and regenerate the lat/lon for broken venues. Sometimes though, the system doesn’t catch the problem.

You may be able to regenerate the data by slightly changing the address of the venue (a different street address for example). This will trigger the lat/lon generator, and it may show up on the map.

You can manually check to see if there is lat/lon information about the venue by installing Event Rocket. It is an experimental plugin made by one of our developers that adds some bonus features. Once you activate it, the Edit Venue pages will have a meta box for the hidden lat/lon values. If those are empty you know there is an issue.

3. A third but implausible explanation is your map is too far zoomed in by default, or the radius is too small in the Event Settings. I don’t believe this is the case, but given that they are international events, that may be an issue. The typical use case is a bunch of events in a tight community setting. There *may* be an issue given the distance between the events, but I don’t think that is the case. If it were, when you move the map to Hong Kong it would still show up.

4. For what I can tell, you search is working just fine. When I type ‘conference’ in the search, the Hong Kong event shows up. This won’t work on Map view of course (for now), as it isn’t a “member” of the map view, as it apparently does not have a lat/lon.

5. I’m not certain about the widget issues you are having, as I cannot find a place where you are using an events widget. For what it is worth, the Upcoming or List widget displays the number of events you have chosen with no restriction. The mini-calendar widget only shows the upcoming events of the current month.

 

Let me know if this helps. I believe the best steps forward are to figure out if the Hong Kong event has a lat/lon using the techniques I described.

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

 

Hi irlndts!

Thank you for posting! In this forum we try to keep our threads focused on just one user’s problem. This ensures that we are addressing your specific problem instead of a general group one, and not possibly missing anything unique your situation. Some of the information above may apply to you, but it is best to isolate each situation.

To that end, would you mind opening up a new topic here about your issue? If you could please detail in your own words exactly what your problem is (instead of just linking here), that will go a long way towards helping you get this issue resolved as fast as possible. I hope you understand our reasoning here and do not mind this extra step, we have just found it serves our users best.

Cheers!

Casey

 

 

[Casey D]

Hello mobilmike,

There doesn’t seem to be any problems with your server, not that we can see off hand.

We are curious about the link in your previous reply, was this just a typo?

http://bbable.com/?post_type=tribe_events&eventDisplay=month&eventDate=2014-08?tribe-bar-date=2014-08

Every url should only have one question mark. That second question mark should be an ampersand ‘&’. Where was the url taken from, the ‘next month’ link? I’m still not able to reproduce the problem.

– Casey Driscoll

[Casey D]

Hello crystalbridges,

After working with the devs they believe the original 3.4 ‘feature’ was in fact a fluke, and they functionality we have now is preferred.

But here is a work around!

https://gist.github.com/caseypatrickdriscoll/20e7f714b90cd8c56d56

I’m supposed to make clear:

• If they have a very large number of events this could be asking for trouble
• The iCal feed URL must relate to the upcoming events view – that’s to say, if their main events view is month view and they simply take the iCal link on that page and change ical=1 to ical=all this won’t work

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello globalworkplace,

Hmm… you will be quite a bit limited in your options then. You might be able to use the web editor in the Appearance > Edit or Plugin > Edit section of your WP-Admin. It can be quite a bit tedious to add code there, but very doable!

Warning though! Many times playing with code can temporarily knock down a site (if the PHP can’t fully execute). This will result in a blank screen. This is not a problem when you have other access to the code, but when editing through the browser, you can easily lose the access to change broken things back, because the broken page become blank!

It is possible and relatively easy to change things in the web editor, but use extreme caution (especially if on a production site!), make sure you have a back up, and it would be a great idea to figure out how to get FTP or SSH access. Especially if you are expected to make these sorts of changes, you should get the ability to do the job well!

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Sorry for the delay!

Here is a snippet that will do what you need! Plop it into your functions.php file.

https://gist.github.com/caseypatrickdriscoll/d8d2fbd21ef152ccad6b

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello churchinthepines,

Thanks for confirming that. With everything deactivated, you should be able to troubleshoot the rest pretty quickly, as you try and find the conflicting plugin.

It says you created a recurring theme and it worked, which is great to hear! Did it fix the original one though?

Once you get the set up to a point where it isn’t broken, activate your plugins one at a time until you find the conflict. We should be able to help you better at that point.

Here is a great tutorial to help you understand the troubleshooting process. https://theeventscalendar.com/support/documentation/testing-for-conflicts/

Does this make sense? Let me know if I can explain anything else!

Cheers!

– Casey Driscoll

[Casey D]

Hello globalworkplace,

Glad the first part worked out!

The second two questions are customization questions that unfortunately goes beyond the scope of the forums.

If you check out our Themer’s Guide, you could probably make a template override to display what you want. Once you set up a ‘tribe-events.css’ file in a ‘tribe-events’ folder in your active theme, you can add css to change the styling.

Any questions? Let me know if I can give you any other pointers!

Cheers!

– Casey Driscoll

[Casey D]

Hello Jeff,

The free plugin should be able to do that now actually! The ‘Events List’ widget in the core plugin will show a number of upcoming events you specify. The PRO plugin enhances the widget, by allowing you to filter the events by category and tag.

This page should give you some more info. http://wpshindig.com/event-widgets/

Does this make sense? Let me know if I can explain anything else!

Cheers!

– Casey Driscoll

[Casey D]

Hello mcomarketing,

Thanks for contacting us! There may be some information lost in translation but I think I understand it.

You should be fine when you migrate to production and go live. The event data on your test server is just like any other WordPress data, as long as you can migrate everything else just fine, it will follow.

http://codex.wordpress.org/Moving_WordPress

Does this make sense? Let me know if I can explain anything else!

Cheers!

– Casey Driscoll

[Casey D]

Hello globalworkplace,

Thanks for contacting us.

If the License tab is gone, it is likely because there is no premium plugin activated. Are you sure the Filter Bar plugin is installed and activated?

Also, how old is your version of WordPress? You should have some leeway but you will have issues if it is too old.

Does this make sense? Let me know if I can explain anything else!

Cheers!

– Casey Driscoll

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