Brook

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Viewing 15 posts - 4,561 through 4,575 (of 4,796 total)
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  • in reply to: show additional fields like category #95586
    Brook
    Participant

    You are welcome. I hope it goes well. Cheers!

    in reply to: Events calendar page is breaking theme #95581
    Brook
    Participant

    Howdy again,

    I can certainly understand why you would want the page titles to appear on every page. I would too.

    The trouble is your theme uses a visual theme builder. When a theme advertises this, what they are essentially advertising is “we do not use WordPress built-in functionality for templates, we built our own system alongside it.” You can imagine how easy it is for a non WordPress template system to conflict with WordPress plugins. The above is proof of that. That is why many of the themes that do have some form of a visual builder offer you a method for building a standard Page Template as well. The genesis theme for instance, has an API for building WordPress page templates instead of using their custom visual builder.

    That it works on the community page is a stroke of luck. Since The7’s visual builder is completely custom I can not really say why it works in some places.

    I would contact the theme author and ask if they have a method for creating standard WordPress Page Templates, like the Genesis theme does above. If he does, you should be able to follow those steps which will add an item to the WP Admin > Events > Settings > Display > Events Template dropdown. If he does not, I would definitely request the feature. As you say the theme is gaining popularity and is probably going to need that sooner or later. Of course if you need the feature in the meantime you could hire someone to create a child theme that is more broadly compatible.

    Does that make sense? Do you have any more questions about it? I’d be glad to help further if I can.

    – Brook

    in reply to: Day Start time – week view #95518
    Brook
    Participant

    Howdy philmacaulay!

    There is not really an option to select different EOD times for different views. It looks to me like zengirl was likely on the right track, and evidently got that code to work. Clearly the snippet she posted here is not complete, it is missing things like a closing parentheses and such. Assuming you corrected those bits, did you paste that code in the right place? You would want to create a theme override for your week view and modify her idea to fit your needs.

    Unfortunately theme overrides do require a bit of knowhow, they are not really a copy/paste scenario. You need to have a pretty solid understanding of PHP and WP, plus the theme API to successfully create an override. If you do not have the requisite knowledge, you might need to hire someone to make the customization. You can email [email protected] if you are interested in obtaining a list of developers who know all of the necessary APIs.

    Does that make sense? Does it answer your question? Please let me know. Thank you!

    – Brook

    in reply to: Events calendar page is breaking theme #95512
    Brook
    Participant

    Howdy jasondrhodes,

    Is this gray box what you are referring to as the page title?  If so it looks to me like your calendar may not be using the correct page template. When you go to Wp Admin > Events > Settings, click on the tab ‘Display’, you should see an ‘Events template’ dropdown. Are there multiple items in that dropdown? Try selecting some of the others and see if one of them makes the events pages look proper. If there are not multiple items, or none of them behave as you want, then your theme is not setup to use WP Page Templates. It needs to support Page templates in order to work right, as these are a common WP provided feature and our plugin uses them to adjust the theme.

    Please let me know if I understood your correctly. and if my advice helps. If not, could you provide a screenshot of which title specifically you are referring to. There are many different titles, ranging from the obvious <title> element to a handful of <h1>s, <h2>s, etc. Thank you!

    – Brook

    in reply to: Event list widget – change of font and spacing #95508
    Brook
    Participant

    Howdy,

    I will do my best to help. Unfortunately since CSS is a language one does need to learn it before being able to do much with it, much like any common tongue. However, I will give you a quick example and hopefully that will help clarify things.

    On my own theme the events list widget container has a class of ‘tribe-events-adv-list-widget’. Within the widget there is an

      element with the class ‘hfeed’. Each <h4> within ol.hfeed is an event title. So, if I wanted to make those event titles all caps I would add the following CSS rule:

      .tribe-events-adv-list-widget .hfeed h4 {
      text-transform: uppercase;
      }

      Using a similar procedure I would target other elements with my CSS rules.

      Does that make sense? If not it is quite possible that are not yet fluent enough in CSS to make CSS changes. Perhaps it would be appropriate to hire a developer to make them for you?

      Please let me know if I can be of further assistance. Thanks!

      – Brook

    in reply to: Slow Speed #95498
    Brook
    Participant

    Howdy ohlmanngroup,

    Thank you for thoroughly detailing the problem. That is a big help.

    Could you try adding this gist to your theme’s function.php file? We have seen similar issues before that are the result of hosts with very stringent MySQL resource requirements.

    Some of the more powerful features of our plugin require a little extra horsepower to run, mostly in the form of database queries. While very rare, we have seen a handful of complaints from our thousands of users that this has caused their site to run slow. Usually those users are running their site on an extremely cheap host. Or, their hosting provider has set very low artificial limits on certain resources, that the host allows you to adjust as needed. That could be the case here as well.

    Please let me know if that gist helps.  Thanks!

    – Brook

    Brook
    Participant

    Howdy yorkshiretots,

    That is strange. I have not seen anyone with a similar issue before, and certainly not experiencing that on my sites.

    Could you try disabling your other plugins as well, except The Events Calendar, Pro, and Community? Does that fix it? If so, then it is likely that Community and on of your other plugins are no getting along. You could try reenabling them one at a time until you find the culprit. If disabling the other plugins does not fix your issue, then likely one or more files on your server has become corrupted. Personally I would delete all Event Calendar plugin folders, download fresh copies, and extract them into your plugins folder. If that does not work I would then try reinstalling WordPress from a fresh copy, then importing my old database. Of course, before doing any of this making a full backup is quite advisable.

    I wish there were an easier way, but you have yourself a very unique problem. Generally this results from a very unique malfunction, like a corrupted file or a rare plugin conflict.

    Please let me know if you have questions. Did following those steps fix it for you?

    – Brook

    in reply to: Main maps page not loading properly #95475
    Brook
    Participant

    Disabling the CDN did fix all of those errors, so that was a good call. There is a new error now that the page mostly loads:

    Uncaught TypeError: Object function (){return v;} has no method 'setMap'

    Historically Uncaught TypeErrors are solved by switching to the default theme. You could try that here and see if it fixes it. Frequently they are the result of your theme loading jQuery twice in a row. Regardless, disabling your theme should help you narrow it down. If that fixes it, I would scour your themes code and see if it registers jQuery a second time in a nonstandard way. Maybe try dequeuing one of the times in a functions.php file.

    I hope that makes sense. Let me know if it does not. Thanks!

    – Brook

     

    in reply to: Change the Name of Events Calendar #95463
    Brook
    Participant

    No worries! I am glad you got it fixed. Every one has those moments.

    – Brook

    in reply to: Events Pagination Issue #95459
    Brook
    Participant

    I understand that. If nothing goes wrong the tutorial can be easy enough to follow, but when something does go wrong (which is not too uncommon) then you will have to start running through debugging techniques to figure out what. Since there are myriad of things that could cause the hiccup, we can not cover debugging in a step-by-step tutorial.

    Thanks for posting, I am glad you did. I wish something about your scenario stood out to me so that I could point out a likely cause.

    – Brook

    in reply to: show additional fields like category #95417
    Brook
    Participant

    Howdy yaguare,

    I can understand you great, your English is very good.

    Unfortunately this will be no easy task. While adding additional fields is easy, there is no built-in way to group those events together from a custom URL. You would have to add your own pages using WP rewrite rules. Once you have those pages setup you could use our API to pull events with that meta data. However, there are going to be a few complications since additional fields are not designed to work this way. For instance consider an additonal field called City with a value of  “Point Field Landing on the Severn, MD”. Well it’s not good practice to have a url like “example.com/events/city/Point Field Landing on the Severn, MD”. So you are going to need a slug field in addition to the additional field value. This is just one of the difficulties you are likely to run into.

    I hope you are able to understand that. Sadly even if you spoke English natively that might be hard to understand. That’s because what you want to do is going to require a lot of extra programming, thus you need to be a programmer as well in order to understand it. If you do want to build that functionality, you might need to hire a developer.

    Does that make sense? Can I explain anything further? Please let me know. Thanks!

    – Brook

    Brook
    Participant

    Thank you Adam Listek! This is really helpful. I will make sure to add the appropriate tags to this post so that others can find it even easier.

    – Brook

    in reply to: Datepicker does not work on IE9 #95401
    Brook
    Participant

    Howdy Jeff,

    We do our best to support all major browsers, including IE9 whenever possible. For me the demo site works great in IE9. The page you linked to only actually contains the minicalendar widget, which is working fine for me using Microsoft’s Modern.ie IE9 VM. Furthermore the actual events calendar is working as well. When I go to http://wpshindig.com/events/, click in the Date field, select a date from the drop down, and click Find Events it filters events as expected.

    What exactly is not working for you. Can you post a screenshot of this specifically? If it is not happening in Microsoft’s own VMs, perhaps it is something unique to your computer like an additional piece of software that is conflicting? Please let me know. Thanks!

    – Brook

    in reply to: Monthly Reoccuring Event #95382
    Brook
    Participant

    Howdy ewordlinx,

    I created a test event for the third Saturday on my site and was able to edit the recurrence description sucedsffuly (as seen here). I do not believe this is a bug with the default environment.

    What happens when you try and edit the description? Does it just not show up after you click save? Are oyu able to edit other events recurrence descriptions? Would you mind if I logged in and tried to edit it myself? Obviously you would need to create an account with the appropriate permissions for that. If you do want me to personally test it, please post the login credentials using the “Private reply” checkbox.

    Please let me know the answers to those questions. Thanks!

    – Brook

     

    in reply to: page not found error 404 #95377
    Brook
    Participant

    Howdy itpromotion,

    I am very sorry we have not been able to get back to you quicker. For some reason each time you added another comment your post was bumped to the bottom of our queue. We are going to get that fixed ASAP.

    Regarding your site it appears functional to me. I can view an events page, your calendar, even your widget. Can you link me to whatever page is no working, and perhaps clarify what is not working about it? I apologize, but I am fully able to u nderstand your English. I will do my best though.

    Thanks for posting! Sorry about the delay. I will respond much quicker now.

    – Brook

Viewing 15 posts - 4,561 through 4,575 (of 4,796 total)