Forum Replies Created
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AuthorPosts
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Brook
ParticipantHowdy ccvbcalendar,
That is no good at all! I wonder if it has to do with your theme? I am really glad to see you tried deactivating your plugins, that helps eliminate a major source of problems like this. Your theme can also sometimes hide event data. Are the shareaholic links added by a plugin or the theme? It is suspicious that they are the only thing showing up in the body.
Could you try reverting to the default 2013 theme to see if that fixes it? If it does, do you have any theme overrides set in your custom theme? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’.
Please let me know about those questions, and the result of walking through those steps. I would be glad to help you further. Thanks!
– Brook
February 8, 2014 at 12:01 am in reply to: Event Cal PRO – Can't search by items in additional fields #102247Brook
ParticipantHowdy kcraign2vb,
That is true. Our plugin stores additional fields WP Custom Fields/post meta. That is really the only proper way to store that data. Unfortunately, WordPress does not search Post Meta by design. I guess they figure there is too much irrelevant info in the meta data. However I just googled it, and it looks some people have been able to add the functionality you desire to WordPress. I can not really provide support for a WP customization like that since it is not really a feature of our plugin, but the WordPress API. But hopefully that link helps get you started in the right direction.
Please let me know if that helps. I hate to point you elsewhere for help, but what you are wanting to do really has little to do with our plugin. From a technical standpoint it is all about how WordPress was designed and how it’s search function works. Let me know if I can assist you with our plugin or its API though. That I am an expert on, and would be glad to help with.
– Brook
Brook
ParticipantHowdy jackfd53,
You could certainly post your newsletter as an event. That makes sense. Assuming you are talking about the minicalendar widget, it sounds like you have set the newsletter event to span the entire week. That is what is causing it to show up throughout the entire week in the calendar. Perhaps you could just set the newsletter event for one day each week instead, and solve the problem?
You can not post graphics to the mincal widget by default. However, a simple modification should certainly allow for that. Does our Themer’s guide look like something you have the expertise to implement? If so, it sounds like you would want to override the pro/widgets/list-widget.php. Or, perhaps you wanted to insert a graphic into the calendar itself, in which case you would override the grid: pro/widgets/mini-calendar/grid.php. The grid can be a bit complex though. If the themer’s guide does not look like something you have the skillset to use, then you could certainly hire a dev to do it for you. We keep a list of knowledgable ones that you can obtain by emailing [email protected].
Please let me know if that helps, or if I can be of further assistance. Cheers!
– Brook
Brook
ParticipantHowdy yorkiebar182,
That is very strange! Definitely no good. I would like to help if I can, but ultimately this theme is doing some odd stuff from the look of it. Our plugin is designed to work with with themes which follow, what are essentially universal standards in WP theming. From the look of it, it is quite possible your theme is running afoul of a few WP guidelines in that regard.
You mention that your theme calls the_excerpt(). Could you try can change the theme calls from the_excerpt() to the_content() and seeing if that helps at all? I might be able to point you in the right direction if you provided us with a copy of your theme. You can do that by zipping up the theme and emailing it as an attachment to [email protected].
From the look of things though this theme is doing something very strange with the WP loop. It is somehow overriding the Events calendar’s normal loop, and trying to pack our entire loop inside of one <article> element. I have never seen that before. It is probable that the theme is using or modifying the loop in a very nonstandard way. There might not be a cure except for the author to redesign the theme.
– Brook
February 7, 2014 at 10:23 pm in reply to: Dots in widget calendar should be displayed only at the start of the training #102224Brook
ParticipantHowdy hamzahali,
I think I get what you are saying. It looks like you have a lot multiday events, for instance this one, and you would like for only the first day of that events to show up as a dot in your widget/month views. Does that sound right?
If so, then this seems like a doable customization, but it is going to require some programming for sure. You could hook into the ‘tribe_events_get_current_month_day‘ filter, and filter out any events whose start dates do not equal the current day.
If that last paragraph makes no sense to you, then you will probably need to hire someone to create this customization. It is a bit involved, and requires a firm knowledge of PHP and WP filters. We have a good list of knowledgable devs, you can obtain a copy by emailing [email protected] and requesting it.
Does that answer your quesiton? Will my solution work for you? Please let me know if I did not understand you, or if I am being unclear. Thanks!
– Brook
Brook
ParticipantHowdy Mark,
I believe Julie meant to post a link to this topic for you: https://theeventscalendar.com/support/forums/topic/anyone-integrating-snazzy-maps-into-their-map/
I apologize for the weird emails. That was my bad. I was having to run some tests, but never intended for you to receive an email update!
Please let Julie or I know if what Barry said in that topic makes sense, or if you have any further questions. Cheers!
– Brook
Brook
ParticipantHowdy klara,
I apologize, I am not totally clear on which days/numbers you are talking about. There are ones in the calendar itself, then a couple sets in the list beneath. Could you please make an annotated screenshot specifically showing what you are referring to? If you are on Windows the Snipping Tool is great for this sort of thing. Then you could post the screenshot to a website, like this one for example.
Once I know what you are talking about I would be glad to do all I can to assist. To be honest we generally have to give more general advice on how to find a CSS class, and let you find it/create the rule. But, since you only had two rules you need created I am hoping my manager does not mind me making an exception for you.
Please let me know if you can post that screenshot, worth a thousand words as they say. Cheers!
– Brook
February 7, 2014 at 9:37 pm in reply to: HOW TO : Build a different Event SLUG structure as default #102214Brook
ParticipantHowdy Andreas,
I totally understand. Plenty of us are self-taught, myself included. Personally, I think that this change would be waaaay beyond my capability when I was in the bits and pieces phase. I know it would have taken me many days, maybe weeks, to get it done, and a whole lot of googling.
I can not think of a simpler path. If you are anything like me, this is probably best left to a feature recommendation. Please throw it up on feature recommendation site! That would allow other users to easily voice their support for the idea, and for us to keep track of it.
Does that make sense and fully answer your question? I want to make sure you are squared away before marking this topic resolved. Please let me know, thanks!
– Brook
Brook
ParticipantHowdy Frederick,
I am sorry it has taken me a while to get back to you. We got a bit swamped here the past 24 hours.
I do not believe mountainx’s dilemma is the same, because at least the CSV file you posted I am not seeing any NULL dates.
You should be able to use any spreadsheet program to modify the date format. For instance, you posted the CSV to Google Docs. A simple change of date format for that column and then a redownloading of the file as a CSV should work.
I would be glad to try a test import on your site. If you would like to provide me with an admin login then I can. A private reply here should keep the info from the public. Could you possibly perform a backup of your site first. Not that I intend on breaking anything, but I might have to repeatedly try importing those events so it would be nice if we had a backup before such a large change. Also, could you enable the 2013 theme/disable plugins. If not I understand, but I would just like to make doubly sure that nothing is conflicting.
Let me know if that works for you. Thanks!
– Brook
February 7, 2014 at 9:17 pm in reply to: Plugin Conlict – JS errors from TEC + front-end ACF form on an event template #102210Brook
ParticipantHowdy idealien,
I do appreciate how thoroughly you have documented this, and linking to the other topic helps with context. However, I am not able to find a link to your site to see this in action. I totally understand that this is not always possible, however our hands are a bit tied without basic access. I can not use my browsers console to diagnose the issue. Would it be possible to provide a working link? If you use the “Set as private reply” box your comment and the link will not be made public.
By the way, I apologize that we have not been able to get back to you sooner. It has been a mad house these past 24 hours with many more topics than usual. While we do not guarantee a response time in under 24 hours on weekday, it is pretty rare that we do not provide one.
Please let me know if that will work. Cheers!
– Brook
Brook
ParticipantHowdy akent64,
Thank you so much for sharing the resolution. I am sorry we were not able to get to your thread sooner, we have had a significant jump in questions these paste 24 hours. Glad you got it fixed. I am going to close this topic since it is resolved. I hope your site development goes smooth!
– Brook
Brook
ParticipantHowdy dancepapi,
It is no easy feat to embed all of the necessaries in the home page. Personally, I would like to see it be made easier and that something that could very well happen in the future. Since you would likely agree, you might throw your support behind this feature request.
There is however a very easy way to essentially accomplish what you want. A redirect. There are even WordPress Redirect plugin that would allow you to easily redirect your home “/” url to “/events/”. We even do that on our example site, wpshindig.com.
Does that make sense? WOuld a redirect work for you? Please let me know. Cheers!
– Brook
February 7, 2014 at 8:52 pm in reply to: Upcoming Events in Page Template – Events Calendar Pro 3.0+ #102195Brook
ParticipantHowdy runwildmissoula,
I bet you we live in the same area! Those are some great questions.
When we updated to 3.0 we really improved the breadth of our API documentation, and laid everything out more logically. Sadly some of our more common issue tutorials like this one from 2.0 have not yet been updated. Fortunately in many cases, like this one, not much has changed. Have you tried the code suggested in that tutorial? tribe_get_events() has stayed fairly consistent. I believe that code will work.
Please let me know how it goes. Or, if it is giving you trouble or you have other questions, post and I would be glad to answer. Cheers!
– Brook
Brook
ParticipantHowdy henkle,
I am not able to help too much with third party plugins. But I will gladly do what I can.
Have you tried running that same code in a post, like a blog entry, and seeing if it show up empty or otherwise exhibits similar problems? If this Accordion plugin has a glitch, like forgetting to call do_shortcode() somewhere then you would see a problem like this. If the exact same code is not working in WP Posts and or Pages, then you definitely need to talk to the plugin author.
If the exact code is working, then this could be a plugin conflict. Could you link me to a page where this is happening? Could also provide a link to the plugin you are using? There are quite a few accordion style plugins. I would be glad to take a quick look, but please keep in mind that I can not necessarily help you integrate our plugin with a third party one. Especially if that plugin is violating WP plugin standards in some way. You would need to hire a developer in a situation like that. Hopefully it will not come to that, but I just want to be upfront.
Please let me know how the steps above go, and if I can answer further questions. Cheers!
– Brook
Brook
ParticipantHowdy loveyourlocalmarket,
Thanks for all the info and thorough testing.
Unfortunately I think it is your host. I appreciate that you tested the WP Maps plugin, but that is a entirely different sort of request. Basically, that is the javascript in your browser requesting data from Google. provided your personal browser is working, the request goes through. Our plugin, along with numerous others, uses the WP HTTP API. Instead of the browser requesting data from Google, in this case WordPress itself is requesting the data. If the server is misconfigured or otherwise prevents WordPress from making the request, then no map data can be saved.
This looks 100% like a problem that WP has with your host. If you are interested, here is the relevant code. All our plugin does is call wp_remote_get() when a an event venue is saved. So it owuld make sense that events saved while on a different host have data, while events saveed on the new one do not. You will need to contact your host in this case, and ask them if they are able to get the server to work with the WP HTTP API. If not, you will likely want to switch to a more WordPress friendly host. However, from what I am seeing TSOHost advertises WP support. Furthermore, our plugin is one of 100s that uses that API (for instance, a quick look through my plugin folder found other big name plugins like WooCommerce using the HTTP API significantly more than all Tribe ones combined). So, I think they will work with you on this point.
Does that all make sense? Hopefully that helps you figure it out with the host. Please let me know if I can be of further assistance. There is not a lot we can do with hosting problems, but I will be as helpful as I can. Thanks!
– Brook
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