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Brook
ParticipantHowdy susy,
I am so very sorry it took us this long to respond. We are not able to respond on weekends. Even still nine times out of ten we are able to respond to weekend questions by Monday night. While we only guarantee a response within 48hrs, we are normally quicker. This was a bit of a fluke and again I apologize since you are in a hurry.
Now to fixing this. Do you mind if I ask who recommended that line of code to you? Looking through your past posts here I did not see any mention of it. The thing is, that code uses two variables that are not universal, $avada_color_scheme and $body_class. Unless those are strings the code should actually generate an error, and definitely would wreak havoc. Even if they are strings, without being able to see what they contain it is hard for me to diagnose.
It looks like you are developing your site locally, so you can not provide a link. That is fine, I do the same thing usually. But, it does make it harder for me to assist you if you can not provide a link to the problem in action. To help alleviate this, could you email us a copy of your theme so that I can run it locally and see if I can reproduce the problem? That can be accomplished by placing a copy of your custom theme folder inside of a .zip file, and emailing that zip as an attachment to [email protected]. Please reference this thread in the body or subject of that email so that it gets forwarded to me.
I want you to be able to use the Pro version as well. If the issue really does boil down to something as simple as the <body> class, I think we should easily be able to get this working. I just need to see it to fix it. Let me know if you can send us a copy of the theme, and if you can provide a link to the live site somewhere. But, sending the theme is probably going to be the most help. Will that work for you? Any other questions I can help with? Cheers!
– Brook
Brook
ParticipantHowdy troywoodland,
This is probably a javascript thing. If the correct url is showing up on hover, then something is probably attaching an on onclick function to those elements, then calling .preventDefault(). That might not make sense unless you are familiar with javascript.
I would be glad to look into this further and see if I can give you some specifics, however I was unable to find the Tribe calendar on your website. Could you please post a link to the pages where this is happening?
Please let me know if I can be of further assistance, or if that explanation helped you resolve this. Cheers!
– Brook
February 11, 2014 at 7:02 am in reply to: How to add "Address:" label to meta section, and re-order "Phone:" #103174Brook
ParticipantHowdy djdavidb,
I am sorry it is frustrating. That function is basically a walker, by nature they are very complex because there are so many conditions they have to check for. Is it this template, this one, or this one? Is venue map shown here or here… Lots of if{} statements. Fortunately we have some great documentation on how to modify the output of the walker.
Here is the code behind tribe_events_single_event_meta(), that might help you to understand the function better. Furthermore, this snippet will show the address label. I think that is exactly what you are looking for!
Please let me know if that helps. I would be glad to answer more questions or clarify anything. Cheers!
– Brook
Brook
ParticipantHowdy jackfd53,
I follow you now. That makes a lot of sense. It is an interesting way to use the calendar.
What you want is definitely doable, as a customization. Those sorts of changes are generally best accomplished by following our themer’s guide. A bit of PHP/CSS saavy is required, but the guide makes it as easy as possible. You would want to override “month/single-day.php”. From that file there are a few ways to accomplish what you want. You could check to see if tribe_events_title() contains the word “Newsletter”. Or, you could put all of your newsletters in a category called something like “Newsletter”, and use the function tribe_event_in_category(). Whatever method you choose, the goal is to determine if the current event is a newsletter. If it is, you could add a CSS class to hide it, or you could just not echo that event link. This will probably make a lot more sense once you have familiarized yourself with the guide.
If that last paragraph seems like greek to you, you might need to hire a developer to make this customization. We do keep a list of qualified developers on hand. If you are interested in obtaining it, please email [email protected] and request it.
Does that help you any? Does it make sense? Please let me know if I can help you further. Cheers!
– Brook
February 10, 2014 at 5:00 pm in reply to: Upcoming Events in Page Template – Events Calendar Pro 3.0+ #102944Brook
ParticipantHowdy runwildmissoula,
Yeah, I love it here.
That is odd, that code is working fine for me on The Events Calendar 3.4.1. Could you try replacing the_excerpt(); with the_content(); ? Does that help any? If you view the source for you page, do you see the content inside of the list, or is <div class=”event-excerpt”></div> empty?
If the above does not help you solve this, could you perhaps post a link to a page in which you have set this up and it is not working? It would help if I could see things as well, definitely easier and quicker to diagnose. Please let me know. Cheers!
– Brook
February 10, 2014 at 4:48 pm in reply to: Selecting a specific date…is showing dates PAST the date specified #102936Brook
ParticipantHowdy efromdc,
1. I think adding a css rule like the following to your theme, then putting the desired width and height in there is what you want.
.tribe-events-list .tribe-events-event-image{}
2. Those sorts of changes are generally best accomplished by following our themer’s guide. A bit of PHP/CSS saavy is required, but the guide makes it as easy as possible. You would want to override “list/content.php” and remove the description call from within your override. This will probably make a lot more sense once you have familiarized yourself with the guide.Please let me know if that helped you resolve the latest couple of questions. Cheers!
– Brook
February 10, 2014 at 4:41 pm in reply to: Event Calendar Pro shows default blogroll instead of events list #102925Brook
ParticipantHowdy jcav606,
Thanks for sharing the resolution! A big help for other users.
I looked into this to see if there is something we can do. Unfortunately I do not see how that will be possible. Really it would require them to bake Events Calendar support into their custom queries, not the other way around. Our plugin does have nearly 750,000 downloads now. It is entirely possible they would be interested in adding support.
Thanks again. If everything is resolved to your satisfaction, would you mind marking this topic resolved? If not, please let me know what else I can do. Cheers!
– Brook
Brook
ParticipantHowdy joinfof,
Leah assigned this to me since it is my area of expertise. To address this as quickly as possible I am going to request some information from you, and outline some diagnostic tests you can run that could speed things up a lot.
First of all, would you mind grabbing your system information and pasting it here? Make sure to use the ‘Set as private reply’ checkbox to protect your private information from the public. You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the ‘System Information’ box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help) That will give me a lot of extra information to help diagnose the problem.
Second, could you email us a copy of your theme so that I can run it locally and see if I can reproduce the problem? That can be accomplished by placing a copy of your custom theme folder inside of a .zip file, and emailing that zip as an attachment to [email protected]. Please reference this thread in the body or subject of that email so that it gets forwarded to me.
Third, the following is our basic trouble shooting steps, that 9 times out of 10 really help narrow down what bits of code are causing an issue. If you can run through them it will greatly help in diagnosing what is going on.
Could you try activating the default 2013 theme temporarily, and seeing if the issue persists? If disabling the theme fixes it, we have narrowed the issue down to a theme conflict.
If the issue persists in the default 2013 theme, then we have a different set of debugging steps. Please keep the 2013 theme enabled, and also disable any plugins other than Tribe ones to see if that fixes. If it does, please try reenabling the plugins one at a time until the issue resurfaces. When it does resurface, please let me know which plugin caused that to happen.
Please let me know if you are able to do one or all of those three steps, and what the results are. I really want to help you fix this, and quickly. So the more of those you can run through the better. Cheers!
– Brook
February 10, 2014 at 12:47 pm in reply to: how to do that in the title of the page appeared on the location (place) #102783Brook
ParticipantHowdy itpromotion,
I think this snippet will do what you want. Paste it at the top of your theme’s functions.php file, underneath the first line “<?php”. If your theme does not have a functions.php file, go to your theme folder, create a new text document file called “functions.php”, and paste this text in the first line of the file “<?php”. On line 2 or 3, paste that snippet.
Did that work? Does the snippet do what you needed? Please let me know. Cheers!
– Brook
February 10, 2014 at 12:31 pm in reply to: Calendar Widget Does Not Advance Month, Link to Event #102776Brook
ParticipantYou are quite welcome Andy. I hope the your project goes smooth!
February 8, 2014 at 12:14 pm in reply to: how to do that in the title of the page appeared on the location (place) #102358Brook
ParticipantHowdy itpromotion,
I am sorry, I am struggling to understand you again. I promise to do my best.
Are you trying to change the <title> element of the single events page to include the venue location? If so this snippet allows you to change the <title> event to whatever you fancy. If you only want to change the single-events page <title>, then you can delete every other one of the elseif{} statements and just leave the single-events one behind. If you are trying to change a different page’s <title>, like perhaps the venue one, then just use its it{} statement instead.
Did I misunderstand you? Perhaps you are not trying to change the <title> element, but rather you want to change the event header’s title. If so, change the filter found on line 2 of the snippet from ‘wp_title’ to ‘the_title’.
As far as adding the venue location data, you would want to use one of our tribe_get_ functions for that and append it to the ‘$title =’ line in your modified snippet. For instance, tribe_get_city() of tribe_get_address(). You can find a full list of those functions in the left hand pane of this link.
Does that all make sense? It does require a bit of technical skill to do what you want, so unfortunately my speech uses some technical and perhaps hard to understand terms. I want to help though. Please let me know if I can clarify or assist you further. Thanks!
– Brook
February 8, 2014 at 12:00 pm in reply to: Selecting a specific date…is showing dates PAST the date specified #102353Brook
ParticipantHowdy efromdc,
By nature the List view, which is frequently referred to as the “Upcoming List View”, shows upcoming events as well. I think what you are looking for is the Day view. You can see it in action here: http://wpshindig.com/events/today/?tribe-bar-date=2014-02-20
You can enable the day view in your calendar by going to WP Admin > Settings > Display, and then checking the “Day” box in “Enable event views”.
Does that make sense? Will that work for ya? I apologize if the naming is confusing. We have shortnames for views, like ‘List’. Then we have longer ones as well. In some contexts only the long name is truly descriptive.
– Brook
February 8, 2014 at 11:53 am in reply to: Event Calendar Pro shows default blogroll instead of events list #102349Brook
ParticipantHowdy jcav606,
Oi! That is crazy. I suspect that you could require a permalink refresh. To do that could you do the following:
1) Go to WP Admin > Settings > Permalinks (or [your site]/wp-admin/options-permalink.php)
2) Click save.
Did that fix it perchance?If not, could you please run through some diagnostic steps for me? First, could you try temporarily activating the default 2013 theme, and seeing if the issue persists.
If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar in your custom theme? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’.
If the issue persists in the default 2013 theme, then we have a different set of debugging steps. Please keep the 2013 theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes is. If it does, please try reenabling them one at a time until the issue resurfaces.
Let me know if the permalink flush fixed it for you. If not, could please tell me the result of the diagnostic steps? I’d be glad to clarify anything or answer further questions as well. Cheers!
– Brook
February 8, 2014 at 11:43 am in reply to: (Solved) Month display doesnt display "view all" under each day. Should it? #102343Brook
ParticipantHowdy efromdc,
That is unusual. I’d be glad to help you figure this out.
Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Does the issue persist?
From the look of it this issue is quite likely caused by a customization, as I am unable to reproduce it in my tests. If the boave did not work, could you please run through some more diagnostic steps? Could you try temporarily activating the default 2013 theme, and seeing if the issue persists.
If the issue persists in the default 2013 theme, then we have a different set of debugging steps. Please keep the 2013 theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes is. If it does, please try reenabling them one at a time until the issue resurfaces.
Please let me know what you find out. Once we have narrowed down the problem by following the above steps, we can see about fixing it. Cheers!
– Brook
February 8, 2014 at 12:14 am in reply to: Calendar Widget Does Not Advance Month, Link to Event #102253Brook
ParticipantHowdy adlindberg,
I am really glad to hear you like our plugin. We do our best!
I bet you your theme does not output sidebar widget classes. Notice in the WordPress documentation that it recommends you output the following with your widgets ‘class=”widget %2$s”>’. The %2$s is particularly important, as many widgets, ours included, need those classes to work. Some themes however ignore the WP documentation, and thus cause problems like this.
I might be wrong about the cause, but I have seen this issue a couple times before and that has historically been the solution. Since I can not see your site, I am going to have to just guess that is the problem. Definitely contact your theme author, or if you understand registering widgets you can probably fix this yourself.
Does that make sense? Did it answer your question? Please let me know. Thanks!
– Brook
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