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February 13, 2014 at 6:12 am in reply to: Fix suggested by support to disable event popups in calendar view no longer work #104122
Brook
ParticipantHowdy Mike,
You could edit month\single-event.php and simply hide of remove the content using a theme override.
I believe adding this snippet to your theme’s functions.php will work as well.
Did that work? Please let me know if so, or if I can be of further assistance. Cheers!
– Brook
February 13, 2014 at 5:45 am in reply to: Possible conflict – navigation not highlighting on event page #104099Brook
ParticipantHowdy royalwise,
If the first issue is the Tips & Tricks link, you will have to consult with the theme dev. That is purely a glitch in their code. If you disable our plugins, the issue will persist. It has nothing to do with the Events Calendar.
The second fix is working fine for me. Using a browser Extension I added a stylesheet to your site with the contents of that snippet I pasted, and it highlights Classes when I visiting any events page. Where did you put the code? Not all themes actually use the style.css file in their root directory. You would have to consult the theme author as to where they want you to add custom CSS like the above.
Does that make sense? I hope it helps! Please let me know if I can be of further assistance, but keep in mind I can mostly only help with our plugin, not with third party theme customizations and bug fixes.
– Brook
February 13, 2014 at 5:40 am in reply to: Event Calendar Pro shows default blogroll instead of events list #104095Brook
ParticipantHowdy John,
That makes a lot of sense. It is good to know they would be interested in working with us. I will pass that up to the folks who make decisions about such things.
Thanks for pointing out the conflict and getting with the Headway folks.
– Brook
Brook
ParticipantHowdy troywoodland,
Thanks for keeping the dev site up. That is a huge help!
This does not appear to be our plugin causing a problem. When I look at your console, before clicking anything, I see that there are numerous JS errors. I am not sure at all which plugin, or if it is perhaps your theme, but it is linking to nonexistent JS files like swfobject.js. You need to take care of fatal JavaScript errors like those, or else unexpected things happen and frequently many things break.
Now, it is possible that once you fix the other stuff, The Events Calendar will still have issues. If that happens definitely checkin with me and I will look into those errors. But, there is no great way to look into this problem until the obvious script halting fatal errors are fixed.
Does that make sense? I hope it helps. If not please let me know. Cheers!
– Brook
February 13, 2014 at 5:25 am in reply to: Just installed Event Pro, sset up a few recurring events, have 2 problems – #104091Brook
ParticipantHowdy w3sights,
Does the same thing happen if you temporarily switch themes to the default 2013 one?
If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?
If the issue persists in the default 2013 theme, then we have a different set of debugging steps. Please keep the 2013 theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try reenabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?
If you lack theme overrides and it is only happening on the Eleven40 theme, then something seriously strange is going on. The theme is somehow altering our plugin’s query from the look of it. That should not be possible if the theme was designed according to WordPress best practices. As a workaround, depending on how your theme is designed you might be able to set the page template for the home page to a different one and text. That might just fix it.
Please let us know if one of the above ideas helped you solve it, or if you have further questions. I would be very happy to help more. Cheers
– Brook
Brook
ParticipantHowdy donnasealy,
I am happy to help. Thank you for being so thorough in debugging and documenting this. It is a big help.
I am not completely clear as to what you are referring to with the first issue. The Events Calendar Pro does not show up in the WP admin sidebar. It just adds features behind the scenes. Here is a screenshot of my test install menu with Pro activated.<span style=”text-decoration: underline;”> </span>You will note that “Pro” is not mentioned anywhere in the menu. Is there somewhere else that you are referring to where Pro is not showing up?
Regarding the second issue, when you go to WP Admin > Events, right under the Filters box, almost immediately under the Clear button, you will see something like ‘All (55) | Published (54) | Private (1)’. What does the number next to All say?
Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?
It is possible that something has corrupted our plugins. To test this, could you remove them and try redownload fresh copies? Before you do anything I strongly recommend that you make a backup of WordPress, particularly your database. Once you are satisfied with your backup situation, could you please manually delete the Events Calendar plugin folders from /wp-content/plugins/? Once deleted, this guide will walk you through redownloading our plugins. Unzip the content of each plugin into your plugins folder. Does that fix things for you?
Please let me know how that goes, and what the answer as to those question. I would be glad to help you further. Thanks!
– Brook
February 12, 2014 at 5:56 am in reply to: Possible conflict – navigation not highlighting on event page #103662Brook
ParticipantHowdy royalwise,
I am glad to help as much as I can. Regarding the Tips & Tricks page, that is purely the theme. When you click on the button, its nav element now has the WP assigned CSS class “current-menu-item”. That is how WordPress tell themes what the current menu item is. Your theme does nothing with this a class, it only highlights “current-page-item”. Thus, it will sometimes fail to highlight.
For some reason the nav Walker is not giving the events pages either class though, which is a different issue. To fix this I would add the following code to your theme’s CSS file:
body.events-archive .menu-item-2296 a {
color: #ff9d4c;
}Does that make sense? Does it help you resolve your issue?
– Brook
Brook
ParticipantAwesome! I am glad that will work for you. It should provide more granular control anyways.
I might have been mistaken about the source of this problem. The reason those shortcodes did not work for you could be this function. If you do want to try and get it working in the future, you would want to replace all calls tribe_events_get_the_excerpt() using theme overrides. But, even if we got the content to show, it still might conflict when an event is loaded via Ajax. Using The Excerpt box is definitely the best solution in my opinion.
Since this topic is resolved I am going to close it down. Please open a new one if you need further assistance. We will be glad to help!
– Brook
February 12, 2014 at 5:17 am in reply to: Plugin Conlict – JS errors from TEC + front-end ACF form on an event template #103643Brook
ParticipantExcellent! Glad I could help.
February 11, 2014 at 11:25 am in reply to: Just installed Event Pro, sset up a few recurring events, have 2 problems – #103413Brook
ParticipantHowdy w3sights,
I would be glad to help.
1) This is probably caused by one of two things, either host that is simply not powerful enough to run WP + a calendar, or a database that does not have SQL_BIG_SELECTs set. You can enable that by pasting this snippet in your theme’s functions.php. If that does not work, you might need a more powerful host to run your site. You could consult with them about upping the memory limit for PHP scripts, and seeing if that helps. But, if not you might probably need a more powerful server to host your website — these tend to cost more money though.
2) That is very weird, something I have not seen before unless you are using different sidebars for each page. I notice that you are using different templates, as the home page is the only one that does not contain “page-template-default” in the <body class=>. It seems quite likely to me that these pages use different sidebars as well, and that the one on the home page has the event list widget set to only display one event. Does that make sense? Can you check this for me?
Did this help you fix it? Can I help clarify or answer more questions? Please let me know. Cheers!
– Brook
February 11, 2014 at 10:56 am in reply to: (Solved) Supress Event Description or Excerpt from /events #103396Brook
ParticipantHowdy efromdc,
I am very sorry for this late response. For some reason we were not notified of this topic when you posted it.
This snippet should do exactly what you want. Paste it at the top of your theme’s functions.php file, underneath the first line “<?php”. If your theme does not have a functions.php file, go to your theme folder, create a new text document file called “functions.php”, and paste this text in the first line of the file “<?php”. On line 2 or 3, paste that snippet.
Did that work for you? Can I help you further? Please let me know. Cheers!
– Brook
Brook
ParticipantThanks Peppermint Soda for posting the solution. It looks like you responded while I was typing my reply. I hope the rest of the site goes smooth. If you need help with something else feel free to open up a topic, we will be glad to assist!
– Brook
February 11, 2014 at 7:59 am in reply to: how to do that in the title of the page appeared on the location (place) #103211Brook
ParticipantI think that is because you are using Yoast. Notice in the third line of the snippet it provides instructions for those using Yoast. Please try following those directions and seeing if it fixes the problem.
I hope that helps. Let me know if not. I am not sure what else I can do though, that code is tested and proven to work on countless sites. Cheers!
– Brook
February 11, 2014 at 7:55 am in reply to: Plugin Conlict – JS errors from TEC + front-end ACF form on an event template #103207Brook
ParticipantHowdy Jamie,
I was indeed able to reproduce this error. Thanks for providing the instructions.
What is happening is that ACF is using it’s own custom datepicker, enqueued with “acf-datepicker”. The thing is, it conflicts with WP’s ‘jquery-ui-datepicker’, which is basically the same thing only it is provided by WordPress. Our plugin uses ‘jquery-ui-datepicker’ to avoid conflicts just like this. Other plugins need to be using the scripts that WordPress provides, as this limits conflicts and optimizes the site loading times. Unfortunately ACF is not doing this.
This code removes the errors by forcing ACF to use the libraries that WordPress provides. However, it could break ACF functionality. You would have to work with them to resolve this.
Does that make sense? Are you able to get it working with that snippet? I wish I could help you urther if not, but really this boils down to ACF not playing well with others. There is not much we can do about that. Please let me know. Cheers!
– Brook
Brook
ParticipantHowdy again Henrik,
I follow you now. Thank you for the links, that really helped explain it.
So, this boils down to how the tabs plugin works. It is likely programmed to not display on listing pages, places that call the_excerpt(); You would have to talk to the plugin author about fixing that, although it could have some nasty side-effects.
As an alternative, what happens if you manually add an excerpt for events that use the tabs plugin? When adding or editing an event, if you scroll down a ways you will see a box titled “Excerpt” with the line “<label for=”excerpt”>Excerpts are optional hand-crafted summaries of your content that can be used in your theme. Learn more about manual excerpts.” If you add whatever text you want to display on the listing page inside of this box, with no shortcodes, then I think everything should work as expected. </label>
Are you able to get it working now, or did you choose to contact the plugin author? Please let me know if I can clarify or otherwise be of further assistance. Cheers!
– Brook
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