EVENTS NOT SHOWING UP IN ADMIN

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  • #103419
    donnasealy
    Participant

    First, Events Calendar PRO does not show up in the wordpress admin sidebar as well as events. Now it just shows Events (not pro) in the sidebar and non of my events are listed, although they are showing up fine in calendar and list view. I am only able to edit by going to each one in the view.

    1. I went to the events filter/columns and hit the clear button, navigated to another page and returned to the events where still nothing showed up. 2. I then deactived all of my plugins and activated Twenty Twelve Theme.

    The problem is still there. What do I need to do to correct this problem?
    I’ve copied the info from my events help page. Hopefully it will help.
    Thank You,

    events-calendar-pro = [redacted]
    WordPress version
    3.8.1
    PHP version
    5.3.13
    plugins
    Black Studio TinyMCE Widget version 1.3.0 by Black Studio(http://www.blackstudio.it)
    Constant Contact Widget version 1.5 by SourceFound(http://memberfind.me)
    The Events Calendar PRO version 3.4 by Modern Tribe, Inc.(http://m.tri.be/20)
    Generate Box version 0.3 by Hesham Zebida(http://zebida.com)
    Genesis Featured Images version 0.4.1 by Travis Smith(http://www.wpsmith.net/)
    Genesis Responsive Slider version 0.9.2 by StudioPress(http://www.studiopress.com)
    Genesis Simple Edits version 1.7.1 by Nathan Rice(http://www.nathanrice.net/)
    Genesis Simple Sidebars version 2.0.1 by Nathan Rice(http://www.nathanrice.net/)
    Gravity Forms version 1.8.3 by rocketgenius(http://www.rocketgenius.com)
    Regenerate Thumbnails version 2.2.4 by Viper007Bond(http://www.viper007bond.com/)
    Simple Social Icons version 1.0.5 by Nathan Rice(http://www.nathanrice.net/)
    The Events Calendar version 3.4.1 by Modern Tribe, Inc.(http://m.tri.be/1x)
    Ultimate TinyMCE version 5.2 by Josh Lobe(http://joshlobe.com)
    WP Clone by WP Academy version 2.1.6 by WP Academy(http://wpacademy.com/)

    network plugins

    mu plugins

    theme
    Executive Pro Theme
    multisite

    settings
    recurring_events_are_hidden = exposed
    tribeEventsTemplate =
    tribeEventsBeforeHTML =
    tribeEventsAfterHTML =
    previous_ecp_versions =
    Array
    (
    [0] => 0
    [1] => 3.1
    [2] => 3.2
    [3] => 3.3.1
    [4] => 3.4
    )

    latest_ecp_version = 3.4.1
    welcome_notice = 1
    organizer_venue_amalgamation = 1
    stylesheetOption = full
    tribeEnableViews =

    Array
    (
    [0] => upcoming
    )

    viewOption = upcoming
    tribeDisableTribeBar =
    monthEventAmount = 10
    donate-link =
    postsPerPage = 10
    liveFiltersUpdate = 1
    showComments =
    showEventsInMainLoop = 1
    eventsSlug = events
    singleEventSlug = event
    multiDayCutoff = 12:00
    defaultCurrencySymbol = $
    embedGoogleMaps = 1
    embedGoogleMapsZoom = 10
    debugEvents = 1
    disable_metabox_custom_fields = show
    hideSubsequentRecurrencesDefault = 1
    userToggleSubsequentRecurrences =
    recurrenceMaxMonthsBefore = 24
    recurrenceMaxMonthsAfter = 24
    geoloc_default_geofence = 25
    geoloc_default_unit = miles
    defaultValueReplace = 1
    defaultCountry =
    hideLocationSearch =
    hideRelatedEvents = 1
    reverseCurrencyPosition =
    custom-fields =

    Array
    (
    )

    The Events Calendar
    You are up to date!
    Latest Version: 3.4.1
    Author: Modern Tribe Inc
    Requires: WordPress 3.6+
    Wordpress.org Plugin Page
    Average Rating
    Based on 441 ratings

    #103683
    Brook
    Participant

    Howdy donnasealy,

    I am happy to help. Thank you for being so thorough in debugging and documenting this. It is a big help.

    I am not completely clear as to what you are referring to with the first issue. The Events Calendar Pro does not show up in the WP admin sidebar. It just adds features behind the scenes. Here is a screenshot of my test install menu with Pro activated.<span style=”text-decoration: underline;”> </span>You will note that “Pro” is not mentioned anywhere in the menu. Is there somewhere else that you are referring to where Pro is not showing up?

    Regarding the second issue, when you go to WP Admin > Events, right under the Filters box, almost immediately under the Clear button, you will see something like ‘All (55) | Published (54) | Private (1)’. What does the number next to All say?

    Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?

    It is possible that something has corrupted our plugins. To test this, could you remove them and try redownload fresh copies? Before you do anything I strongly recommend that you make a backup of WordPress, particularly your database. Once you are satisfied with your backup situation, could you please manually delete the Events Calendar plugin folders from /wp-content/plugins/? Once deleted, this guide will walk you through redownloading our plugins. Unzip the content of each plugin into your plugins folder. Does that fix things for you?

    Please let me know how that goes, and what the answer as to those question. I would be glad to help you further. Thanks!

    – Brook

    #105980
    Brook
    Participant

    Howdy again,

    A coworked just pointed out that this thread might have been experiencing the same issue as you. If the above does not help you, you might try looking through that thread and seeing if it is the same problem. Neill has recommended some great debugging steps that helped that customer resolve the problem, they might work for you as well.

    Please let me know if you are able to get this resolved. Cheers!

    – Brook

     

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