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Oh that is good to know. I have personally never tried modifying the default-template.php on Skeleton or one of the other modes, so I did no even think about that. Thank you for sharing the resolution! – Brook
Howdy curlz,
Like Julie said we are very sorry we were not able to get back to you in a timely manner. We do only guarantee a response within 48 hours, but usually it is nowhere near this close to the end of that window. We just have had a lot more traffic than usual.
To make up for the delay I wrote a small snippet that does exactly what you want. Just paste it in your theme’s functions.php. This will change the default label for that URL.
Did that work for you? Please let me know. Cheers!
– Brook
Howdy shawntarlo,
Like Julie said we are very sorry we were not able to get back to you in a timely manner. We do only guarantee a response within 48 hours, but usually it is nowhere near this close to the end of that window. We just have had a lot more traffic than usual.
I just thoroughly tested this, and that is definitely not a bug I am experiencing on a stock install. When I select a venue, it stays selected no matter how many times I press update. That narrows it down to something unique about your site.
If you are interested in getting this resolved quickly, could you also run through some diagnostic steps for me? First, could you try temporarily activating the default 2013 theme, and seeing if the issue persists.
If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?
If the issue persists in the default 2013 theme, then we have a different set of debugging steps. Please keep the 2013 theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try reenabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?
If you narrowed it down to a conflict with a plugin or your theme, would you mind letting me know which one was causing the problem? It is possible I might even be able to help you fix it. I would need to be able to login to your administration area with a user that has permissions to add events. If you would like to create a test account for me to do that, after following the above steps, I would be happy to inspect things.
Please let me know if I can be of further assistance, or clarify anything. Cheers!
– Brook
I follow you. This might seem like a silly questions but it has happened to me more than once: Are you 100% sure the filename and tribe events folder is spelled right? Filenames are usually case sensitive in PHP, so even the case has to be correct.
If you can say yes to the above, then somehow your install is not functioning proper. Like I said, I tested the above code in my install and it works fine. So, we have narrowed it down to something unique about your install. Generally the most unique aspects of a WP install are the plugins and theme, so here are our debugging steps for narrowing it down to which of those is causing the problem:
First, could you try temporarily activating the default 2013 theme, and seeing if the issue persists.
If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?
If the issue persists in the default 2013 theme, then we have a different set of debugging steps. Please keep the 2013 theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try reenabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?
If the issue persists on the 2013 theme and with all other plugins disabled, then it is quite possible that something has corrupted one or more your WordPress files. This is extremely rare, but it would also be extremely rare to make it this far in the troubleshooting steps and not have identified what makes your install different from normal. If you do get this far here are some instructions on how to test that theory:
To test this you will need to reinstall WordPress. Fortunately WordPress has a great guide on how to upgrade. Follow those steps, only instead of installing a more recent version (which does not exist) simply install the current version again. Make sure that when you get to the step of reinstalling plugins you redownload fresh copies of the plugins. This guide will walk you through redownloading our plugins.
Sorry to hit you with all that once. Like I said, it is likely something really high up in this post of troubleshooting steps that will help you narrow it down, but just in case it is not I wanted to give you the entire range of possibilities since we are already a bit behind schedule in solving your issue. I do not want you to wait on my responses if I can avoid it.
Please let me know if that helps! If one of those helps you find a resolution, would you mind sharing what it was? And I would glad to assist further if you have questions or anything.
– Brook
Howdy Patti,
Like Julie said we are very sorry we were not able to get back to you in a timely manner. We do only guarantee a response within 48 hours, but usually it is nowhere near this close to the end of that window. We just have had a lot more traffic than usual.
I was able to get this snippet to work by pasting it in [your-theme]/tribe-events/default-template.php. Is that snippet now working for you? It seems like you are already quite knowledgable on what this does, but just in case I do want to mention that all tribe_events_before_html() does is echo the content you input in the WP Admin > Events > Settings > Display > ‘Add HTML before event content’ box. If that box were empty, then you will not see any change running the above script.
Did that help you fix things? Can I clarify anything or assist further? Please let me know, I would be glad to help.
– Brook
Howdy jamie,
Like Julie said we are very sorry we were not able to get back to you in a timely manner. We do only guarantee a response within 48 hours, but usually it is nowhere near this close to the end of that window. We just have had a lot more traffic than usual.
It’s awesome that you are designing your own theme. That is no easy task. In looking at your theme I am noticing a couple of errors that will definitely cause some problems. For one thing, you have a duplicate body tag appearing above your content. Even the <html> and <head> tags are appearing inside of it! This confuses the browser.
Another issue is that your sidebar widget is not outputting the sidebar classes along with everything else. Here in the WP Codex it gives you a good example on how to create a sidebar widget area. Notice this line in particular:
'before_widget' => '<li id="%1$s" class="widget %2$s">',That %2$s is particularly important, as it will add the widget class to the container. Without it, widget scripts will not work very well.
Does this all make sense? Did it help you fix the problem? Please let me know! I definitely want to get this sorted.
– Brook
Howdy susannenichols,
Thanks for the extra info, that really sheds some light on the matter.
In changelog of the Amplus theme, found here, it says this under version 2.0 “Enhancement: Featured items in the admin was removed and replaced with Page Media posts for more flexible placements of sliders and images on the top of the theme’s pages”. In other words, the theme author purposefully removed the box you are looking for.
Unless you wish to hire a developer to add that feature back into your theme, you are probably going to have to switch themes or live without that feature. Does that make sense? Is there anything else I can do to help?
– Brook
Howdy again,
You are probably right, I saw the original. I tend to be on in the mornings around 6-7am CST, and then again in the late afternoon and evening, about 4-6pm CST.
It would be great if our schedules could jive, but if not I was able to find a few other people who had the same problem. Perhaps there experience can help us solve this:
https://tri.be/support/forums/topic/javascript-errors-on-weekly-and-daily-view/
https://wordpress.org/support/topic/upcoming-events-and-previous-events-links-on-list-view-dont-workIn short, this error generally happens when something catastrophic has happened to jQuery. If a theme or one of your plugins is hardcoding a link to jQuery this will frequently result in jQuery being included twice, which causes all kinds of errors. Or, it has also happened when a theme or plugin overrode the default jQuery version with an older one. WP comes with jQuery 1.10.2, and that is the version our plugin and many others rely on since it is the default one. If something has changed this, errors occur.
If I were you I would go to a page that has error, then look through the HTML output with a search tool to see if jQuery is in there a couple of times, or if an old version is being used. The following troubleshooting steps can be helpful for finding out which plugin, or even its your theme, that is causing jQuery to fail:
First, you try temporarily activating the default 2013 theme, and seeing if the issue persists. If the issue persists in the default 2013 theme, it’s probably a plugin but please keep the 2013 theme enabled just in case. Now disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, try reenabling the plugins one at a time until the issue resurfaces. When it does resurface, which plugin caused that to happen?
Please let me know if you are able to post the site for me to look at. Sadly I can not guarantee it, but like I said I am usually from around 4-6PM CST on Friday evenings. Or, did my diagnostic steps help you find and fix it? Please let me know what the status is. I am anxious to get this fixed for you.
– Brook
I am usually on around 6-7AM CST for a couple of hours, then again as often as I can be throughout the day. If that time frame does not work for you tomorrow I understand.
If you would like to dive into this further independent of my schedule, this sort of error usually happens when something bad has happened to the jquery library. It has happened before because jQuery was included twice. Sometimes a theme or plugin hardcodes jquery instead of calling it via a WP script enqueque as WP intended. It looks like it has also happened when a theme loaded an old version of the jQuery library instead of the one that comes bundled with WordPress. Here are some places that I found the error:
https://wordpress.org/support/topic/upcoming-events-and-previous-events-links-on-list-view-dont-work
https://tri.be/support/forums/topic/javascript-errors-on-weekly-and-daily-view/If I were you I would check the output html source of the page that has error, and using a find function see how many times jQuery has been included. Then, check to see if the version number is v1.10.2
Does that make sense? Or, would you be able to have the dev site active for me tomorrow around 7am CST? I hope I am being helpful. I apologize if our schedules conflict, I wish there was more I could do.
– Brook
Ahh, I see the issue now. It looks like the custom.css file is too high up the cascading chain. Try this CSS rule instead, I think this should work no matter how low of priority the custom.css file has:
body.events-archive #navigation ul.nav > li.menu-item-2296 a {
color: #ff9d4c;
}Regarding the other issue, the CSS I posted does not affect the drop down arrows on your theme. You need to consult the theme dev if you notice bugs in their theme or if you are interested in customizing it. Our support really is limited to assistance with the Calendar plugin. I hate to send you elsewhere if we can avoid it, but in order for our plugins cost to remain as low as it is we have to only support our plugin and not WP in general. I hope you understand.
– Brook
Howdy jamesdonegan,
Ahh, I follow you now! This will be easy to do using TribeEventsCustomMeta::get_custom_field_by_label(); Here is an example:
echo TribeEventsCustomMeta::get_custom_field_by_label("Non-Member Price");That will return the value of your non member price field. The Label can be output separately, as a heading or however you prefer. Does that code work for you?
– Brook
Howdy lejazz,
That is definitely possible, and will be easy enough to do. Simply add this snippet to your theme’s functions.php file. This adds the new function tribe_get_wooticket_amount(). Uses this to figure out how many events a ticket has. If it equals zero, there are no tickets.
Will that do what you need? Please let me know. Cheers!
– Brook
Howdy jamesdonegan,
I would happy to help here. It sounds like you have already familiarized yourself with our themer’s guide. If not please do so as this is some necessary knowledge for accomplishing what you want.
The easiest way to do that is to create an override for the single-event.php file, by placing this snippet in your text or code editor, and saving that file to [your-theme]/tribe-events/single-event.php. You will see the individual meta groups in that file, and you can rearrange as needed.
Does that all make sense? I tried to make things as easy as possible with my snippet, but it still does require a fair amount of PHP knowhow and some familiarity with our themer’s guide. So, if you lack a completeness in regards to either of those, it might not be possible without hiring a developer.
Please let me know if that helps. Cheers!
– Brook
Howdy susannenichols,
I am glad to hear you enjoy the plugin! I’d love to help you with this.
Are you perchance talking about this box in the WP Admin > Add/Edit Events page? It is definitely supposed to show up, even with the Pro version enabled as it was in that screenshot. It is possible that it got moved? You drag and drop those boxes between the left wide column, and the right skinny one. Perhaps it was moved to the bottom of the left column underneath everything else, and thus hidden from site?
If on the other hand you see that box, set it to show a featured image, and it is not showing up, then we have a different issue and a different set of troubleshooting steps. I am going to throw those steps in here just on the outside chance that this is happening:
First, could you try temporarily activating the default 2013 theme, and seeing if the issue persists.
If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?
If the issue persists in the default 2013 theme, then we have a different set of debugging steps. Please keep the 2013 theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try reenabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?
Did I understand you correctly? Was I able to help you solve it? Please let me know, I will glad to assist further or clarify anything. Cheers!
– Brook
Howdy xanati,
Sadly there is no easy way to do this. You would likely be interested in this feature request though. Definitely throw a few votes its way if this is something you want.
Now, it is possible, but it is a pretty in depth customization and thus requires a fair bit of PHP and WP API knowledge. The function tribe_get_events(), which is documented a bit more here (most of which is still relevant to 3.x), allows you to easily pull event content anywhere. You can even wrap that up in a shortcode if you are familiar with the WP shortcode API. But, the issue is that all of the JS, CSS, and resources that are normally loaded up on an events page will not be queued yet. You will need to huntdown which files need to be enqueued for your particular call, then enqueue them. A bit of a pain aye?
If you simply want to the event calendar your home page, a lot of sites, even on our own demo done, simply runs an .htaccess redirect from example.com/ to example.com/events/.
Does that all make sense? I certainly hope so. Let me know if I can clarify anything or be of further assistance. Cheers!
– Brook
