Brook

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Viewing 15 posts - 3,991 through 4,005 (of 4,796 total)
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  • in reply to: Events list widget malfunction #208731
    Brook
    Participant

    I am very happy that we were able to isolate this for everyone. This last release we had some pretty big updates to our widget. We made it a bit leaner so that it runs faster, we added some features, and ended up having to change our API to suit all of this. You can read more about the impact this has on your existing theme overrides here, in section 6.

    You might notice that the article “Change you should be made aware of” is a new series for us. We are going to start releasing just such an article each time we update the API. In addition, we are investigating more ways to try and reach out to developers and let them know of changes when a major update comes along. If you have any feedback for us, please let me know!

    Ultimately this is not something “we are releasing a fix for”. To be compatible with the 3.6+ API your theme overrides will need to updated as outlined in that link.

    John, if you no longer have any more questions would you mind marking this topic resolved? Thanks!

    – Brook

    in reply to: Events list widget malfunction #205458
    Brook
    Participant

    Hello again,

    Do any of you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it? One of our other users found that their theme overrides was causing this problem for them.

    If not, would you mind posting a copy of your system information and pasting it here? Make sure to use the ‘Set as private reply’ checkbox to protect your private information from the public. You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the ‘System Information’ box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help) That will give me a lot of extra information. It might help us find a common link and thus diagnose the problem.

    You might also try switching themes to see if the issue persists, and disabling all plugins except TEC. It is possible that we are facing a simple conflict. I am hopeful that your system information will reveal a common plugin or theme shared among you. But, in the mean time you can double check this yourself by switching themes and disabling plugins.

    Thanks for bearing with us y’all. Hope to find the cause and fix shortly.

    – Brook

    in reply to: So many problems! #204062
    Brook
    Participant

    Thanks for the update Brit. That is good to know. I actually come across a few others with the same issue after we talked yesterday, so I can use the extra information you provided and maybe that will assist them as well.

    We certainly encourage customizations. Generally speaking most folks do not need to perform modifications to their customizations with each update. However, obviously at times the API changes and that necessitates you making changes. To help address that we have started publicizing such changes each update, in our release notes section. The 3.6 one is changes you should be made aware of in 3.6. Do you think that series of articles will help you in the future?

    You are clearly frustrated with your Events Calendar experience the past couple of releases. That does not sit well with me nor our team. Our goal really is to make the best Events plugin we can. To that end, user feedback is especially important. What do you think we can do better? Perehaps, should we look into changing our version numbering system so that most changes to the API only happen in major versions? Can we improve our API in some ways that you have found? Please let me know if you have thoughts on this.

    – Brook

    in reply to: Changing wording/Where is US translation file? #202111
    Brook
    Participant

    Howdy hound,

    That depends. To make it easier on you, you could simply delete this bit:

     && $domain === 'tribe-events-calendar'

    Or, you could replace it with, which does not care which tribe plugin it is modifying it simply just checks if it is a tribe plugin’s lang file.

    && strpos($domain, 'tribe-') === 0

    If this continues to give you trouble you might want to hire a developer to help out. If you do not know someone whom you can hire we keep a list of freelancers who are quite capable of making small changes on your behalf. You can obtain this list by emailing pro [at] tri.be and requesting it. I know it can be frustrating to have to hire people to make seemingly small changes on your behalf. But, when the change you want requires some PHP edits, frequently that means it is best you hire someone who has been schooled for a few years in programming. Hopefully you can get it working though. If something is not working, keep playing with it until it does. That is what all of us did while we were learning PHP. Have a great day hound!

    – Brook

    in reply to: Events list widget malfunction #201978
    Brook
    Participant

    Howdy again guys,

    I am sorry to hear that did not work for you Johnny and graphics. Would you mind trying it again? Here are some more elaborate instructions, hopefully these ones will work:

    Delete all Events Calendar widgets from your all of your sidebars, including the footer area if you have one. Make sure to delete all Calendar widgets like the countdown timer, upcoming, and mini calendar. Now, add a text widget with the following text “Tribe test”, and press save. View your site, and make sure the widgets are gone and the new one appears. Then, try readding The Events Calendar widgets. Is the problem fixed now?

    These new steps should make sure that WordPress updates the Database properly. If not let me know. We will have to see if we can find another options. Until then!

    – Brook

    in reply to: Changing wording/Where is US translation file? #201962
    Brook
    Participant

    Howdy hound,

    There is no good way aside from editing PHP. It is rather simple though using that snippet. For instance, if I wanted to modify the “Venue” and “Organizer” you could follow those instructions to create this number.

    The above will alow you to change any bit of text anywhere in our plugins. Some text can also be changed by following the themer’s guide. But even this options requires delving into PHP.

    Did that work for you? Please let me know. I bet the example snippet should help you a long way towards your goal. 🙂

    – Brook

    in reply to: Changing wording/Where is US translation file? #201873
    Brook
    Participant

    Ooops! I am so sorry hound. I meant to link to this snippet, but I never inserted it. 🙁
    http://pastebin.com/iSADy8za

    I hope that helps you get rolling. Editing the .po file is almost never a good idea. You have already discovered how it does not work very well for English, the default language. Furthermore there are ample other issues.

    My sincere apologies for the delay. It is weird, but each time someone posts our forum software basically resets the counter on how old their post is. Since we answer posts from oldest to newest, each time someone responds or “bumps” their own topic it means that they end up delaying their response. I apologize, I realize this is counter intuitive and a pain for you. I did not mean to ignore you this long at all! Our forum software basically just kept telling me that your topic always had a fresh response, and thus deprioritized it relative to others that need responses.

    I hope we just got that fixed for you. Let me know if you have questions, I will keep an eye out for this topic. Cheers!

    – Brook

    in reply to: SQL #201856
    Brook
    Participant

    Good question. I am glad to hear it is working for the front end. I see now why it is not working for the backend. Instead of adding that code to the footer of your theme, add it into the admin footer area. You can do this by hooking into this action, and outputting that <pre>code I previously linked to. Does that make sense? Hopefully we finally got your exactly what you need. If not, let me know. Thanks again for posting!
    – Brook

    in reply to: SQL #201075
    Brook
    Participant

    I am very sorry websource! I linked you to the wrong snippet and gave you the wrong instructions. Hence why you are getting the wrong information. This is the topic I meant to link you to: how-to-display-all-database-queries-made-by-wordpress. Here is some information in the WP Codex on how this works, if you would like to read about it.

    Please let me know if that new snippet works. Make sure to also edit your wp-config as outlined. Cheers!

    – Brook

    in reply to: So many problems! #201040
    Brook
    Participant

    Howdy britlander,

    I am glad those two issues are fixed! That is very good news.

    Hidden events show in calender.

     

    We just found a fix for this issue and will pushing that fix out very very soon. Just hold on, and this problem will fix itself next time you update.

     Sidebar no longer shows upcoming events. Maybe I’m just lucky, but deleting the widget and adding it back didn’t fix it for me.

    I am sad that this is still a problem. Would you mind trying it again, only this time delete all Events Calendar widgets from your all of your sidebars, including the footer area if you have and including widgets like the countdown timer, upcoming, and mini calendar. Add a text widget with the following text “Tribe test”, and press save. View your site, and make sure the widgets are gone and the new one appears. Then, try readding The Events Calendar widgets. Is the problem fixed now? So far you are the only user I have seen that was not able to fix this by deleting/readding. I guess you really are lucky. Hopefully these new steps will make sure that WordPress updates the Database properly.

    Please let me know the result. Thanks for bringing the hidden events bug to our attention. You were the first one to notice it.

    – Brook

    in reply to: Reversing Sort Order in Main Blog Loop #201012
    Brook
    Participant

    Howdy stanislaus,

    A working functions.php simply needs the following line at the very top:

    <?php

    Then you can put all that other code underneath, perhaps with a few lines between each new block of code. Here is an example. Keep in mind though this example will only work if your theme already has a blank functions.php, if your themes functions.php file is not blank, then you will simply need to copy/paste the code from the article and not add a “<?php” line anywhere. In that case, paste it at the top of your theme’s functions.php file, underneath the first line “<?php”.

    I hope this information helps. Let me know if you have any more questions. Cheers!

    – Brook

    in reply to: Genesis Sidebars #200988
    Brook
    Participant

    Awesome! Thanks for sharing the solution Phil. I definitely understand the desire of others to have everything just work with no customization. Sadly, we are not there yet.

    If you want to make your solution more “elegant” you could use PHP conditions and Tribe functions to do it. For instance:
    if( tribe_is_event() && is_single() )  { //your code here }

    We document our functions here: http://docs.tri.be/

    But your method works great too. Thanks again for sharing your solution. Cheers!

    – Brook

    Brook
    Participant

    Ahh yes. That is a bug with no easy fix. The good news is though that a developer is already working on a fix, and we plan to push it out ASAP. Thank you for reporting this ragots, and for your help this weekend in answering other users questions. Let me know if you have any more questions. Cheers!

    – Brook

    in reply to: Recurring events in wrong months?!?? #200941
    Brook
    Participant

    I have been unable to replicate this bug Adam, despite my best efforts. Since I can not replicate it I can not find a way to fix it. I am now quite suspicious that this is what is happening:

    It is quite possible that one of your plugins or theme is causing this issue at the time you go in and edit it. If that were the case then none of our diagnostic steps up until this point would have ruled it out.

    I wish I had better news. Please let me know if there is anything more I can do to help, or answer your question.

    – Brook

    in reply to: Customise my templates #200928
    Brook
    Participant

    Howdy fotoii,

    I am sorry to hear that our recent changes to the API have affected your site. We have been trying to be as open and communicative about these changes as possible. We event started notifying people before the release of upcoming changes, and things they will need to do. That can be found on our release notes page. Specifically:

    1. <span style=”line-height: 13px;”>https://theeventscalendar.com/the-events-calendarpro-3-6-changes-you-should-be-aware-of/
      </span>
    2. https://theeventscalendar.com/release-version-3-6-of-the-events-calendar-events-calendar-pro-all-add-ons/

    It sounds like these surprises caught you by surprise though 🙁 . Please let us know if you have any ideas for us so that we can better communicate changes like that to you in advance. We want you to be completely aware of what is going on.

    I believe you will be especially interested in the first link, “changes you should be made aware of in 3.6”. It outlines both the changes and things you can do. If you need any more help please let me know. The more specific your question the better I can help you . Cheers!

    – Brook

Viewing 15 posts - 3,991 through 4,005 (of 4,796 total)