Forum Replies Created
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Brook
ParticipantHowdy martyp23,
Ahh! That is odd. The recurring events do now work with PRO disabled, the only trouble is that you can not add any more after you disable it.
I am glad we got this working! Have a good one!
– Brook
June 11, 2014 at 9:15 am in reply to: Events Pro doesn't get "BADASS FEATURES YOU ONLY GET WITH EVENTS CALENDAR PRO". #218941Brook
ParticipantYou are very welcome. Enjoy the plugin!
– Brook
Brook
ParticipantHowdy teammultiverse,
Our plugin adds a <meta> tag to each of those pages that tells Google not index them. Unfortunately some other plugins, mostly SEO ones, strip that meta tag out and cause these sorts of issues.
On rare occassion this snippet is able to override the SEO plugins and add the meta tag back. Try adding that snippet to your theme’s functions.php file, and view the source of one of the 404 pages to see if it has a noindex meta tag.
If that did not work, is it possible for you to disable the SEO plugin? Unfortunately it is causing you to have bad SEO in this case. Or perhaps does that plugin have optiosn about stripping out meta tags? If so disable those. Or maybe you can tell that plugin to ignore the ‘tribe_events’ post type? These are all things that you will have to consult that plugin author for.
Does that all make sense? Did that snippet work for you? Please let me know. Cheers!
– Brook
Brook
ParticipantHowdy ccvbcalendar,
That is no good at all! Perhaps the update failed halfway through, maybe the file did not download proper. We should try redownloading the plugin ASAP.
Before you do anything I strongly recommend that you make a backup of WordPress, particularly your database. Once you are satisfied with your backup situation, go to WP Admin > Plugins > Installed plugins. Under The Events Calendar plugin click Deactivate, then Delete. Once deleted, reinstall it by going to WP Admin > Plugins > Add New. You can either search for The Events Calendar from this screen, or download it from here then click “Upload” in the Add New Plugins screen and upload that zip.
Does that fix things for you? If not, you might need to redownload one of the other plugins. Perhaps they are corrupted? Again go to WP Admin > Plugins > Installed plugins. Next to each Tribe plugin click Deactivate, then Delete. Once deleted, this guide will walk you through redownloading our premium plugins. Upload each of them to the Add New Plugins screen.
Did that all make sense? Can I assist you further? Please let me know. Cheers!
– Brook
June 11, 2014 at 9:01 am in reply to: Bug: Additional Field Data is not displayed in event series events #218914Brook
ParticipantHowdy gordian,
Thank you for taking the time to post.
I tried to reproduce this problem by doing the following:
- <span style=”line-height: 13px;”>Create a recurring event with 12 occurrences</span>
- Added a new addtional field from WP Admin > Events > Settings > Additional Fields. In my case I chose a radio.
- Viewed my recurring event, naturally it does not show the additional field yet because the new field defaults to “None”.
- I editted the event series (all occurences), selected one of the options, and pressed update.
- Viewed the recurring event, and the field now showed up.
Am I doing the same steps you are? If not, could you please outline a step-by-step for me so that I can recreate the problem? Thank you much!
– Brook
June 11, 2014 at 8:50 am in reply to: Intentionally duplicating events does not allow the new creator to edit it #218902Brook
ParticipantHowdy gatewaydevelopment,
That would make sense to me as well. One thing I do not understand, how are you duplicating the event? Are you using a third party duplicator plugin?
– Brook
June 11, 2014 at 8:38 am in reply to: Google Calendar link not working in FF, IE (event detail page) #218879Brook
ParticipantHowdy theedge,
That is interesting. I am seeing the same thing on your website in FF, but not in Chrome. I tried to reproduce this problem on my local server by copying all of your event details, including the venue and image, to an event on my local server. But when I click the Google Cal button in FF it worked as expected. I then tried importing this event from Facebook as you appear to have done, but the button continued working in FF.
Considering I am unable to reproduce the problem, there must be a notable difference between my installation and yours. Usually the biggest difference is your plugins and theme. To figure out which one of those might be causing a glitch like this, could you try temporarily activating the default Twenty Thirteen theme, and seeing if the issue persists.
If disabling the theme fixes it: We have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?
If the issue persists in the default Twenty Thirteen theme: Then we have a different set of debugging steps. Please keep the Twenty Thirteen theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try reenabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?
Does that all make sense? Do you have any questions? Please let me know. Cheers!
– Brook
Brook
ParticipantHowdy tomb1800,
It sounds to me like you are trying to move your license key from one server to another. THis will not interrupt either server’s operation. All it will do is prevent your development server from receiving automatic plugin updates in the future.
Here is our tutorial on migrating the license from one server to another.
Does that all make sense? Did that answer your question proper? Please let me know. Cheers!
– Brook
June 11, 2014 at 8:15 am in reply to: Events Pro doesn't get "BADASS FEATURES YOU ONLY GET WITH EVENTS CALENDAR PRO". #218837Brook
ParticipantHowdy v4dev,
You can absolutely exchange that license. After reviewing our PRO page, we did find some wording that was a bit vague regarding the Filterbar, I can definitely see why you might have interpreted it to mean you got a free copy. We have updated the wording, thank you for bringing this to our attention!
To swap our your PRO license for the filterbar, contact [email protected] via email, request the swap, and please include a link to this topic. They will have your exchange sorted in short order. Please let us know if you have any questions. Cheers!
– Brook
June 11, 2014 at 7:34 am in reply to: Error 404 – Page not found! on Events URL slug after migrating #218768Brook
ParticipantExcellent solmedia! I am very glad we could help. Posting your system information was the ticket to catching this one.
You should now be able to disable any views you do not want. Just make doubly sure that your default view is one of the enabled views. We have some javasacript in place that should prevent you from selecting a default view other than one of the enabled ones, but it might have glitched in your case. Perhaps your browser did not finish downloading the script, or there was a console error.
Thanks again for all the information. If you have a minute or two, we would love it if you could write a few words about the plugin here. Happy developing!
– Brook
June 11, 2014 at 7:28 am in reply to: Removing previous and future events from current event page display #218760Brook
ParticipantExcellent I am glad to hear that thyatt! By the way, if you have a minute or two, we would love it if you could write a few words about the plugin here. Happy developing!
– Brook
Brook
ParticipantHowdy fabmedia,
I am happy to help you with that! This seems related to some customization made to the list widget. Have you ever made a theme override? The list widget API was updated in 3.6 so when you update the plugin you will also have to refine your overrides to match the new API. We outlined the details here: The Events Calendar/PRO 3.6: changes you should be aware of
A quick temporary fix is to rename your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix the issue? If not, then you might try deleting all Tribe widgets from the WP Admin > Appearance > Widgets screen, andclicking save. Now, go the front-end of your site and confirm that they are now gone. Then come back to thw WP Admin Widgets screen and add them in again.
wallyglenn, your issue sounds completely different and quite unique. We most definitely do not disable plugins when the license expires. The version of the plugin available when it expires is yours for good. We also do not force anyone to download anything when their license expires. In fact you are discouraged from downloading new updates to the The Events Calendar until you can update Events Calendar PRO as well, because running mismatched versions (like TEC 3.6 and PRO 3.5) often causes issues. Perhaps that is the source of your problem? You can redownload past versions of the plugin if you need. This guide will walk you through redownloading our plugins. I hope this helps you get sorted, and clears up any confusion.
Let me know if you have any more questions. Cheers!
– Brook
Brook
ParticipantHowdy mosaicgc,
I am sorry, the wording of that is confusing. It is saying those options are Additional Features, but it does not factor in which features you already have. It is basically just letting you know the options that are out there, even if you already have some or all of them. I can see how that would be very confusing. But, to be clear you are getting the Recuring Events features, and everything else that is included in PRO.
Does that make more sense now? Please let me know. Thanks!
– Brook
Brook
ParticipantHowdy martyp23,
That is unique! My first suspicion would be that the plugin did not properly update. What you go to your plugins, do both The Events Calendar and Events Calendar Pro show up as version 3.6.1? Or is one of them a different version? They should both be running the latest.
If they are, could you try reinstalling them? To reinstall the plugins you must remove them and redownload fresh copies. Before you do anything I strongly recommend that you make a backup of WordPress, particularly your database. Once you are satisfied with your backup situation,go to WP Admin > Plugins > Installed plugins. Next to each Tribe plugin click Deactivate, then Delete? Once deleted, this guide will walk you through redownloading our plugins. Unzip the content of each plugin into your plugins folder. Does that fix things for you?
Please let me know the result, or if you have anymore questions. Cheers!
– Brook
Brook
ParticipantHowdy anneallen,
At the moment there is now way to do what you want. However, it has been submitted as a feature request. You should definitely vote that request up! It is something that we are currently trying to prioritize, so the more votes the better.
The fix we are thinking of implementing would detect when the earliest event in the week occurs, and then scroll to it. So if you earliest even is 5AM, your list starts at 5AM. If the earliest event is 8PM, it start at 8PM.. But, we are still discussing the best implementation.
Does that make sense? Any more question? Please let me know. Cheers!
– Brook
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