Brook

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Viewing 15 posts - 2,911 through 2,925 (of 4,796 total)
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  • in reply to: Half-Blank Page #957588
    Brook
    Participant

    I see the you found a resolution in the other topic, so I am going to archive this one as well. Cheers!

    – Brook

    in reply to: Event Submission Landing Page Not Working #957587
    Brook
    Participant

    I just wanted to check in and see if you needed anything from me Colorado2. Please let me know!

    Cheers!

    – Brook

    in reply to: Hebrew Translation #957585
    Brook
    Participant

    Howdy Adam,

    Since this topic has gone for a few weeks without any activity, per our forum rules I am going to archive it. Please let us know though if you have a chance to complete the Hebrew translation of PRO. We’d love to give you a license in return. Feel free to open a new topic.

    Cheers!

    – Brook

    in reply to: Week Display only some hours please #957584
    Brook
    Participant

    Thanks for getting back, Sebastian. I am sorry to hear about your deadline. I am not aware of any solution for you, even a competing product, within such a small timeframe. We will be doing a public beta of 3.10 in the coming weeks, then release it soon thereafter. But, we can not yet say definitively when the beta will be ready.

    I wish I had better news. Please let me know if there is anything else I can help you with. If not, would you mind marking this thread answered?

    Cheers!

    – Brook

    in reply to: Week Display only some hours please #957583
    Brook
    Participant

    Thanks for getting back, Sebastian. I am sorry to hear about your deadline. I am not aware of any solution for you, even a competing product, within such a small timeframe. We will be doing a public beta of 3.10 in the coming weeks, then release it soon thereafter. But, we can not yet say definitively when the beta will be ready.

    I wish I had better news. Please let me know if there is anything else I can help you with. If not, would you mind marking this thread answered?

    Cheers!

    – Brook

    Brook
    Participant

    Thanks for marking the answer correct, Jason. I am going to archive this topic since it’s resolved. Cheers!

    – Brook

    in reply to: Importing a CSV file #957581
    Brook
    Participant

    Awesome! Happy to hear it. 🙂 Thanks for reporting back, Fred.

    – Brook

    in reply to: Week Display only some hours please #957366
    Brook
    Participant

    Howdy Sebastian,

    It’s nice to meet you.

    That’s a great question. It’s actually not really possible to do. Currently our Week View will scroll down to the first hour that you have events in the week, but it does not hide the other hours it just scrolls them out of view. However, in our next release, 3.10, we are adding the capability to hide hours via a snippet. We are also adding the ability to hide the weekends if you don’t host events then, just to further simplify things. I wish I had a solution for you in the current 3.9 version, but it’s just not easy enough to do. We had to write a lot of code to make it easy to hide hours.

    Does that answer your question? Is there anything else I can help with?

    Cheers!

    – Brook

    in reply to: Importing a CSV file #957361
    Brook
    Participant

    Howdy Fred,

    Thanks for reaching out. I can definitely help answer that.

    First of all have you seen our guide for the CSV importer (click here)? It is helpful for outlining certain things like the best format to use for dates and how to specify boolean values such as Yes/No. Further, there are three types of CSV files. Organizers, for event organizers, venues, for the places events take place at, and finally the obvious one “events”. If you already have input your venues and organizers then you can skip those two. But if you haven’t yet, it makes sense to do those before the events that way you can set the event to use them.

    You can put anything you want in the header title in your CSV file. When you import it asks you to match up your custom titles with with the event data field. However, this is what I typically put in for header titles as these will directly match each header field. Here is the first line of a CSV containing events:

    Event Name,Event Description,Event Start Date,Event Start Time,Event End Date,Event End Time,All Day Event,Event Venue Name,Event Organizer Name,Event Show Map Link,Event Show Map,Event Cost,Event Phone,Event Category,Event Website

    Organizer:

    Organizer Name,Organizer Email,Organizer Website,Organizer Phone

    Venue:

    Venue Name,Venue Country,Venue Address,Venue Address 2,Venue City,Venue State/Province,Venue Zip,Venue Phone

    Does that all make sense? Does that answer your questions?

    Cheers!

    – Brook

    in reply to: Community Events & Woo Tickets Add-on #957356
    Brook
    Participant

    Howdy Ameet,

    It’s nice to meet you. That’s a good question.

    First of all, here is our feature suggestion for that. Please vote on it if you’re interested in it. This is a feature we have talked a lot about. On our last Modern Tribe team retreat the owners brought it up when talking about ideas we have been scoping out. We are interested in maybe building it, but it is not currently being developed.

    One of the caveats that gets discussed about this feature, is that many of the users who want it also want the ability to collect a commission on each ticket sold, but since the rest back to the event submitter/organizer. That’s an awesome idea. However, there is no real way of doing that in any of the current ecommerce platforms we support. Once a product (or ticket) is added tot he cart, our plugins lose control over it. At that point it is up to the ecommerce to walk you through checkout, collect payment, etc. And from what we have seen none of them really allow for this idea of commissions and split payouts. So, we are still trying to figure out a good workaround to this rather sizeable caveat before deciding to move forward.

    If you don’t want the above ability then it is thoroughly conceivable that you could add a ticket submission area to the front end. Another possibility is to give people who can submit tickets an Author role on your website. That would allow them to submit events from the backend. However, as WordPress indicated they will only be able to edit/manage their own posts, not those authored by others. https://codex.wordpress.org/Roles_and_Capabilities

    Does that all make sense? Does that completely answer your questions?

    Cheers!
    – Brook

    in reply to: Widget Title in Events List Pro #957351
    Brook
    Participant

    Howdy Al,

    It’s nice to meet you. I’d love to help you with that.

    After looking at your test site I can see why you are having such difficulty styling that widget.The widget title is not wrapped in any HTML, not even a <p> tag or especially one that has a CSS class. This makes it extremely difficult to style, you actually have to style everything on the page to affect it.

    When you or your theme author created that widget area, I think they accidentally specified a couple of options you don’t want. You likely have  set this:

    'before_title' => '',
    'after_title' => '',

    What that does is remove the opening and closing tags for the titles in tht widget area, without getting extra tricky. If you remove those lines it will use the defaults instead, which I believe is <h2 class=widget-title>. You will likely see the widget automatically inherit the same styles as the rest of your theme once it is set back to default. You can see more information here: http://codex.wordpress.org/Widgetizing_Themes

    Was that the problem? Does that all make sense and help you to fix it?

    Cheers!

    – Brook

    in reply to: Recurring Events Duplicated #957229
    Brook
    Participant

    This reply is private.

    in reply to: Formatting in List view #956933
    Brook
    Participant

    Howdy again Simon,

    I appreciate your opening up a second topic for this issue. Like my last response though, I do not see a CSS/positioning problem in 2015 theme. Would you mind letting me know if you switch themes again, and the problem resurfaces? I would love to help.

    The find out more issue is a bit unique. Did that go away when you switched themes as well? I bet that it did. That one I might not be able to provide code snippet for. Usually when that sort of thing happens it is a deliberate attempt by the theme author to override the find out more bar.

    Please let me know if you have any questions, or if you switch back and the problem resurfaces. Cheers!

    – Brook

    in reply to: Single View formatting #956931
    Brook
    Participant

    Howdy Simon,

    Thanks for reaching out. I see in your other topic that you switched themes to 2015 and that seems to have corrected this issue. If you are still experiencing an issue on the theme of your choice, let me know when it is back activated on your site and can investigate the CSS problem, and maybe provide a snippet of code to fix it?

    Cheers!

    – Brook

    Brook
    Participant

    Howdy Jason,

    It’s nice to meet you. Thanks for the interest in our beta program!

    We are pretty close to needing a ticketing solution. What is your timeline for release? I’m comfortable working with the beta and providing feedback if need be, and would happily provide any reasonable assistance.

    We do not have a public timeline. I apologize if this inconveniences you. Due to the nature of never knowing when a bug will crop up, and sometimes how long it will take to develop a feature, software development has to play it fast and loose with timelines.

    I will pass your email address on to the beta organizer so they can contact you once it’s ready. 🙂 At the moment I do not believe we have finalized plans about whether it will be a separate plugin. But, it’s definitely not a separate app for peoples phones. A simple barcode scanner that most everyone already has will do the trick.

    Facebook Events Question – From what I can gather, this simply takes the Facebook event data and enters it the WordPress DB. I cannot see from the documentation that this plugin posts anything to Facebook (most importantly a link to our website), so if we wanted to publicize an event on Facebook and sell tickets via Events Calendar / WooCommerce, we would need to manually post a link to the appropriate page, is this correct? Would this be the work flow?

    You are spot on. Our Facebook plugin is an importer, it imports events from Facebook. Not the other way around. The Facebook API has proved somewhat limiting, and so at least as of late last year it was not possible to do anything but import those events. However, we are always keeping an eye out for API changes that would enable a more powerful Facebook tie-in. So at this point posting a link is the best way to go.

    Create and post event on FB –> Manually import FB event into Event Calendar (via plugin)–> Event created –> Edit event with link to website’s event page –> Create tickets with ticketing plugin –> STOP

    Without the plugin, the work flow would be more logical, with one less step:

    Manually create event into Event Calendar–> Create tickets with ticketing plugin –> Event created –> Post event on FB with link to website’s event page –> STOP

    You are correct. For circumstance like yours I do not think a Facebook import plugin is going to be useful. Most folks who use the import plugin are not selling tickets via their website. Rather, they have a community manager who posts events to Facebook regularly, and they want an easy way to import those events enmasse.

    Does that all make sense? Do you have any further questions or something I can help you with?

    Cheers!

    – Brook

     

Viewing 15 posts - 2,911 through 2,925 (of 4,796 total)