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Howdy John,
I am happy you asked. We are planning on doing some bundled discounts soon. It will require some development work on our website which we are starting on very soon. It usually take a few weeks to build, test, and then release a new version of the site. But once we do bundled discounts will be available for all.
In the mean time if you need to purchase something shoot us an email. Support @ this website. I am not sure if they can give coupons or not for folks like you interested in multiple products. But it doesn’t hurt to ask!
Does that all make sense? Please let me know if you have any more questions.
Cheers!
– Brook
Howdy John,
I am happy you asked. We are planning on doing some bundled discounts soon. It will require some development work on our website which we are starting on very soon. It usually take a few weeks to build, test, and then release a new version of the site. But once we do bundled discounts will be available for all.
In the mean time if you need to purchase something shoot us an email. Support @ this website. I am not sure if they can give coupons or not for folks like you interested in multiple products. But it doesn’t hurt to ask!
Does that all make sense? Please let me know if you have any more questions.
Cheers!
– Brook
Howdy guys,
Thanks for filling in some of the blanks Th. You’re spot on, this is an oft requested feature and we’re hard at work on it. We have a number of exciting improvements to the Tickets Framework coming in our next version, and this numbers among them. Very soon we will be opening up a beta version of the “Tickets meta” features, you can sign up for it here.
In addition to collecting a person’s name and contact information when they checkout, you will be able to add extra fields such as “Do you have any allergies?” and “Would you like to subscribe to our newsletter”. So it sounds like the upcoming version will be exactly what you need Allison.
Do you guys have any other questions? I wish I could give you a release date, but we’re not quite there yet.
Cheers!
– Brook
Howdy Subhi,
WooCommerce does accept all of those and many more. But, as outlined above in order to accept any kind of payment you have to setup WooCommerce with a payment gateway. This is all part of setting up WooCommerce, or any other online shopping cart.
It sounds like this was not clear to you though. Typically users who purchase WooCommerce Tickets have already setup a WooCommerce store, and are just interested in selling tickets as well through it. You do not sound like you are in that boat. Does the setup/fees of running your own store not sound like something you’re interested in now that you understand them? We can definitely refund or exchange WooCommerce Tickets.
You might be interested in Eventbrite Tickets as you do not have to setup an ecommerce store. Rather Eventbrite (a third party) already has the store set up and lets you sell tickets through them for a fee. It is typically easier to setup Eventbrite and requires less knowledge of how to run an online store.
Let me know if I can clarify anything else, or expound on anything I already mentioned. Thanks Subhi!
- Brook
You’re welcome!
There is an annual cost if you wish to continue getting support and product updates. It’s not required for your calendar to renew, but it does get you an additional year of assistance/support and new features/patches to the calendar. It’s 30% the cost of the license. So a $349 Multisite Pro currently costs $245 to renew.
Does that answer your question? Please let me know if there is anything else.
- Brook
Interesting. Thanks for breaking out the issues into different topics! In the end they were related, but we really appreciate your taking the time to do it. Happy this is resolved!
Cheers!
– Brook
Thanks for letting us know captainhorseradish. We’ll keep an eye out for that plugin in the future.
Cheers!
– Brook
Nice! That sounds like a good template to customize. Let us know if you ever have more questions. Cheers!
– Brook
Howdy johnfheritage,
Thanks for giving that a go. It looks like you have been googling the issue too. Disabling minification helped one other Total Cache user.
I was hoping that Total Cache would be the issue, but since it’s not can you do a broader conflict test (click here for guide)? It’s basically a guarantee that this is a conflict of some sort. And running through those steps will help narrow it down, putting us one step closer to a solution.
Let us know if you have any questions along the way. Cheers!
– Brook
Hello Brugher,
We would be very interested in looking into your organization and seeing if we could support it free of charge. Have you seen our article on nonprofit guidelines (click here)? If you click on that and read it over, then fill out the application linked inside we can start the review process.
Please let me know if you have any questions. Cheers!
– Brook
Howdy Subhi,
I would love to help you with that.
So all of the payments and everything is handled by WooCommerce itself, not our plugin (WooCommerce Tickets). So when looking for documentation and support for that stuff the WooCommerce website is where you want to be. Specifically this article helps walk you through setting up the PayPal payment gateway (click here).
That article dives into to detail and you’ll likely want to read all of it. But in short in order to accept Credit Cards you have to sign up with a Payment Processor. These typically cost money. PayPal for instance offers a credit card payment processor for $30/mo, it’s called PayPal Payments Pro (click here). If you’ve signed up with PayPal or another payment processor that helps you accept credit cards, then you dial that info into your Woo settings as outlined in the above guide. Once it’s all setup you can accept credit cards! Not though, when accepting credit cards it is usually best to also purchase an SSL certificate for your website and get it setup.
Anyways I hope that information gets you started in the right direction. Setting up your own online store can be a bit of investment, both in time, research, and monthly fees.
Please let me know if you have any questions specific to our plugin, WooCommerce Tickets. Cheers!
– Brook
Howdy byronclinic,
Thanks for the detailed breakdown. I am sorry you are experiencing speed issues. Let’s dive in and see what we can find.
I have some questions for you.
- When “the server grinds to a halt” do you see white screens instead of pages? Or does it just take noticeably longer for the page to load?
- Have you tried a performance analysis plugin like P3 Profiler (click here)to help glean more information?
It is truly unique for the deactivation of Pro to speed things up. Never seen that before. We do on occasion see folks with many tens of thousands of events or underpowered servers with issues, and usually they just need to upgrade their server. But deactivating Pro does not help in those scenarios. It seems like it might be something unique to the Kinsta hosting environment. A lot of the WordPress only hosts are rather atypical environments. Not that this is a bad thing as it usually helps them offer better performance, but the uniqueness can also cause odd behavior in plugins and themes at times.
Thanks for bringing this to our attention. Let me know your answers to eh above so we can proceed.
Cheers!
– Brook
That’s no problem Mike. We’ll make an exception. Just contact us via email once your purchase order is approved. Support @ this website address . Please share a link to this thread and we’ll hook you up with the discount.
Cheers!
– Brook
Howdy Cesua,
I do wish I had better news. I’m sorry if I was not clear before. To be blunt, what I was saying is that you’re not going to find a WordPress based calendar which gets better performance. As I said we take performance very seriously, and have done virtually everything possible. The query you shared is a prime example. We have shed features to make sure there are as few joins as possible. We also pass along as many performant WHERE clauses as possible, as this has a dramatic improvement on query speed. It results in lengthy-text queries, but they run as fast as possible.
As it is, your plugin does not give the option to delete older posts, even when checking that option in the general settings.
I was able to reproduce that problem. I am sorry, that’s no good at all. That function, which is intended to clean up recurring events, uses WP Cron. It’s possible that on some environments it’s not working in 3.12. I logged this as a bug so we can investigate further and patch it.
In the mean time you can still bulk delete events, including non recurring events, ~400 at a time. Follow these steps:
- Go to the WP Admin > Events > List, Click “Screen Options” in the upper right and change the # of events per page to a few hundred. For a server like yours you might try 400 events.
- Since you have Pro if you have install our free addon Advanced Post Manager, you can even limit this page to only show past events.
- From there you can click the little checkbox in the upper left that selects all events, and hit move to trash. You can do this for 400 events at a time until all past events are in the trash.
- Empty your Events trash.
I hope that for now deleting old events helps. I wish our cleanup utility was working on your server to make even easier. But hopefully being able to cleanup a few hundred at a time will help.
I am sad you are disappointed in our level of service. In fairness there is only so much that can be done with performance issues, only so fast the calendar can get. Once you get too much data, even in a fast and performant application, it can slow down. At that point you just need a better server or to get rid of some data. It’s your only option.
Please let me know if you have any questions, feedback, or if there is anything else I can help with. Cheers!
– Brook
