Brian

Forum Replies Created

Viewing 15 posts - 1,201 through 1,215 (of 11,256 total)
  • Author
    Posts
  • Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

    https://theeventscalendar.com/support/forums/

    Thanks again!

    in reply to: pop up in calendar view not display #1083267
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Thanks again!

    in reply to: Purchased wrong license #1083097
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins I can help out.

    I can change the 3 Site License to the Filter Bar and then you could make a new order for a 1 site license of Pro.

    Does that work?

    in reply to: Sidebar on Single events only #1082970
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Time field blank on recurring events #1082969
    Brian
    Member

    Hi,

    Sorry for the issues here. It looks like there is a bug dealing with the initial event and the time display.

    We are working on a solution, but in the mean time commenting out this line of coding (40ish):

    $time_formatted = apply_filters( 'tribe_events_single_event_time_formatted', $time_formatted, $event_id );

    to this:

    //$time_formatted = apply_filters( 'tribe_events_single_event_time_formatted', $time_formatted, $event_id );

    In either this file

    plugins/the-events-calendar/src/views/modules/meta/details.php

    or if it is in your theme:

    yourtheme/tribe-events/modules/meta/details.php

    Will show the time on those initial events until we get it fixed.

    I believe it is to late to get it in our 4.0.7 or 4.1 releases, but hope to to get it in 4.1.1 at the latest

    If you make the change in the plugin you will have to make it each time an update is made. Changes in the theme will stay on updates.

    Let me know if this helps for now.

    in reply to: Still not fixed with new update #1082968
    Brian
    Member

    Hi laughmasters,

    It looks like there is a bug dealing with the initial event and the time display.

    We are working on a solution, but in the mean time commenting out this line of coding (40ish):

    $time_formatted = apply_filters( 'tribe_events_single_event_time_formatted', $time_formatted, $event_id );

    to this:

    //$time_formatted = apply_filters( 'tribe_events_single_event_time_formatted', $time_formatted, $event_id );

    In either this file

    plugins/the-events-calendar/src/views/modules/meta/details.php

    or if it is in your theme:

    yourtheme/tribe-events/modules/meta/details.php

    Will show the time on those initial events until we get it fixed.

    I believe it is to late to get it in our 4.0.7 or 4.1 releases, but hope to to get it in 4.1.1 at the latest

    If you make the change in the plugin you will have to make it each time an update is made. Changes in the theme will stay on updates.

    Let me know if this helps for now.

    in reply to: Category selection not available #1082939
    Brian
    Member

    Hi,

    I visited the site now and see what you mean.

    It looks like something is disabling them.

    It is unclear what as I am not seeing the issue on my test site.

    Can you please follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that can narrow down the cause of this.

    Thanks

    in reply to: Sidebar on Single events only #1082937
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    What about trying this css instead:

    .post-type-archive-tribe_events .content-main {
    float: left;
    max-width: 100%;
    }

    .post-type-archive-tribe_events .sidebar {
    display:none;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Venue/Organizer Shortcodes plugin output filtering #1082936
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    What about under this line:

    'post_type' => $this->atts['post_type'],

    Adding this:

    'orderby' => 'title',

    If you are looking for other orderby parameters WordPress has these:

    https://codex.wordpress.org/Class_Reference/WP_Query#Order_.26_Orderby_Parameters

    Let me know if that helps.

    Thanks

    in reply to: Reminder emails? #1082934
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    We do not have a feature to send reminder emails.

    If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    Cheers

    in reply to: just read … #1082932
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Also, you have a misconception about the plugin as it sounds like a theme conflict which we can help with on WordPress.org if you like for free to get it working. It is not an intentional coding or “method” by us to get you to buy Pro or another of our other plugins, that would be awful. The free version does work out of the box, but for some themes there are conflicts we try to help with.

    Thanks again!

    in reply to: Links don't change monthly content. #1082929
    Brian
    Member

    Ok glad you have an earlier version work.

    However, if you would like us to help in the future testing for conflicts is an essential and critical step to debugging your website not just our plugin. If another plugin or coding unique to your site is creating the conflict that is something unique to your site and nothing we can test for on our end without help from you.

    Cheers

    Brian
    Member

    Hi,

    Glad you got it working.

    The whole snippet is geared to one year. It could be modified to get more, but that is beyond the support we can provide.

    The link will always get all events in the next year from the current day. So all new events will be added to it as well.

    Cheers

    in reply to: Master stock on #1082925
    Brian
    Member

    Sounds good.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Auto Delete Events after Event Date #1082924
    Brian
    Member

    You’re Welcome.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

Viewing 15 posts - 1,201 through 1,215 (of 11,256 total)