Brian

Forum Replies Created

Viewing 15 posts - 1,186 through 1,200 (of 11,256 total)
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  • in reply to: Calendar Pro #1083843
    Brian
    Member

    This is a duplicate of this post:

    Calendar Pro

    We will respond there so closing this one.

    in reply to: Organizer Fields Erased Bug – Status? #1083839
    Brian
    Member

    Sorry again for the delay. It is on my radar now so I will push to get it in the next MR.

    Thanks

    in reply to: I bought the wrong plug-in! #1083647
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    I changed your license to EventBrite Tickets.

    You should now see that in your account.

    Let me know if that is not the case.

    Thanks

    in reply to: Need Event Tickets Plus license key #1083597
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    I have gone ahead and create a license for Event Tickets Plus.

    Let me know if you do not see it in your account now.

    Thanks

    in reply to: event #1083596
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    Pro is not need for Event Tickets Plus to work.

    On The Events Calendar and Event Tickets, both of which are free:

    Event Tickets and Registration

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    You’re Welcome

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Event Tickets Plus require Events Calendar Pro? #1083555
    Brian
    Member

    You’re Welcome

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Event Tickets Plus require Events Calendar Pro? #1083470
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    Event Tickets Plus does not require Pro to work.

    It does require Event Tickets, which is free:

    Event Tickets and Registration

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi,

    You need both the free version and Pro active for Pro to work.

    Pro is an add on for the core version.

    Cheers

    in reply to: Organizer Fields Erased Bug – Status? #1083416
    Brian
    Member

    Hi Karly,

    Unfortunately, it is not included in our next MR release.

    I took a look at the coding today for it and it is not a simply fix due to the javascript that creates the templates.

    I have bumped up the priority on this and working to get it included in our next MR.

    Sorry for the delay on this.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Still not fixed with new update #1083349
    Brian
    Member

    Hi,

    The file is not in Pro.

    The file is in the core version:

    plugins/the-events-calendar/src/views/modules/meta/details.php

    Please look there for the template. Pro and the Core version must both be active for them to work so it will be on your site.

    And Event Tickets Plus was launched in December we still support WooCommerce Tickets, but will not be adding any new features to it. All tickets created in WooCommerce Tickets will work in Event Tickets Plus and we have this guide to transition: https://theeventscalendar.com/knowledgebase/moving-to-event-tickets-plus/

    I checked your account and we auto generated a license for Event Tickets Plus so you have access to it. When you do change over I would recommend testing on a staging site first to verify all your tickets are there. They should be, but it is always a good idea to run a test like that first before doing it live.

    in reply to: Venue/Organizer Shortcodes plugin output filtering #1083324
    Brian
    Member

    Glad it helps.

    There is not function we have to detect if a venue or organizer has events, but you could modify some coding to check after it has been queried.

    We use this:

    $args = array(
    'venue' => $post_id,
    'eventDisplay' => 'list',
    'posts_per_page' => -1,
    );

    $html = tribe_include_view_list( $args );

    $args = array(
    'organizer' => $post_id,
    'eventDisplay' => 'list',
    'posts_per_page' => -1,
    );

    $html = tribe_include_view_list( $args );

    You could check if that html includes events or not and then display the name based on that result.

    I think you could use tribe_get_events instead of tribe_include_view_list and that might return nothing then if there are no events.

    Cheers

    in reply to: just read … #1083318
    Brian
    Member

    Hi Rona,

    Thanks for the interest in our plugins.

    We do not have trails of the plugins, but we do offer 30 day refunds.

    If you have a couple of the Facebook Pages you would like to import form I can test it out and let you know if they work.

    The Facebook Pages cannot have any restrictions on like age or country for the import to work.

    Thanks

    in reply to: Purchased wrong license #1083274
    Brian
    Member

    Ok I changed the license to a Filter Bar 3 Site License (Business).

    And remove the Pro license.

    Let me know if you do not see that.

    Cheers

    in reply to: Events Page not showing up the header and sidebar issue #1083273
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Thanks again!

Viewing 15 posts - 1,186 through 1,200 (of 11,256 total)