Forum Replies Created
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AuthorPosts
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Brian
MemberBrian
MemberSorry again for the delay. It is on my radar now so I will push to get it in the next MR.
Thanks
Brian
MemberHi,
Thanks for using our plugins. I can help out here.
I changed your license to EventBrite Tickets.
You should now see that in your account.
Let me know if that is not the case.
Thanks
Brian
MemberHi,
Thanks for using our plugins. I can help out here.
I have gone ahead and create a license for Event Tickets Plus.
Let me know if you do not see it in your account now.
Thanks
Brian
MemberHi,
Thanks for the interest in our plugins. I can answer your questions.
Pro is not need for Event Tickets Plus to work.
On The Events Calendar and Event Tickets, both of which are free:
Let me know if you have any follow up questions.
Thanks
February 29, 2016 at 1:31 pm in reply to: Free to Pro – WordPress asking me to update to latest version with link to Free #1083556Brian
MemberYou’re Welcome
Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.
Thanks
Brian
MemberYou’re Welcome
Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.
Thanks
Brian
MemberHi,
Thanks for the interest in our plugins. I can answer your questions.
Event Tickets Plus does not require Pro to work.
It does require Event Tickets, which is free:
Let me know if you have any follow up questions.
Thanks
February 29, 2016 at 11:03 am in reply to: Free to Pro – WordPress asking me to update to latest version with link to Free #1083468Brian
MemberHi,
You need both the free version and Pro active for Pro to work.
Pro is an add on for the core version.
Cheers
Brian
MemberHi Karly,
Unfortunately, it is not included in our next MR release.
I took a look at the coding today for it and it is not a simply fix due to the javascript that creates the templates.
I have bumped up the priority on this and working to get it included in our next MR.
Sorry for the delay on this.
Let me know if you have any follow up questions.
Thanks
Brian
MemberHi,
The file is not in Pro.
The file is in the core version:
plugins/the-events-calendar/src/views/modules/meta/details.php
Please look there for the template. Pro and the Core version must both be active for them to work so it will be on your site.
And Event Tickets Plus was launched in December we still support WooCommerce Tickets, but will not be adding any new features to it. All tickets created in WooCommerce Tickets will work in Event Tickets Plus and we have this guide to transition: https://theeventscalendar.com/knowledgebase/moving-to-event-tickets-plus/
I checked your account and we auto generated a license for Event Tickets Plus so you have access to it. When you do change over I would recommend testing on a staging site first to verify all your tickets are there. They should be, but it is always a good idea to run a test like that first before doing it live.
February 29, 2016 at 7:41 am in reply to: Venue/Organizer Shortcodes plugin output filtering #1083324Brian
MemberGlad it helps.
There is not function we have to detect if a venue or organizer has events, but you could modify some coding to check after it has been queried.
We use this:
$args = array(
'venue' => $post_id,
'eventDisplay' => 'list',
'posts_per_page' => -1,
);$html = tribe_include_view_list( $args );
$args = array(
'organizer' => $post_id,
'eventDisplay' => 'list',
'posts_per_page' => -1,
);$html = tribe_include_view_list( $args );
You could check if that html includes events or not and then display the name based on that result.
I think you could use tribe_get_events instead of tribe_include_view_list and that might return nothing then if there are no events.
Cheers
Brian
MemberHi Rona,
Thanks for the interest in our plugins.
We do not have trails of the plugins, but we do offer 30 day refunds.
If you have a couple of the Facebook Pages you would like to import form I can test it out and let you know if they work.
The Facebook Pages cannot have any restrictions on like age or country for the import to work.
Thanks
Brian
MemberOk I changed the license to a Filter Bar 3 Site License (Business).
And remove the Pro license.
Let me know if you do not see that.
Cheers
February 29, 2016 at 5:51 am in reply to: Events Page not showing up the header and sidebar issue #1083273Brian
MemberHi,
Thanks for using the Events Calendar.
Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.
Thanks again!
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