Still not fixed with new update

[laughmasters]

I have PRO so my folder structure looks like this:

domain>html>wp-content>plugins>events-calendar-

pro

>src>views>

pro

>modules>meta — and the only thing in that folder is “additional-fields”

In my theme its this:
my-theme>tribe-events>

pro

>modules>meta>– and the only thing in that folder is “additional-fields”

So… where is that “meta” file I can change to resolve this issue?

Also – per the prior response from Geoff B above – we somewhat recently bought WooTickets and its already no longer supported? When did this happen? It would have been good to be notified.
BUT before we do switch – Will EventTickets mess with our existing tickets events?

[Brian]

Hi,

The file is not in Pro.

The file is in the core version:

plugins/the-events-calendar/src/views/modules/meta/details.php

Please look there for the template. Pro and the Core version must both be active for them to work so it will be on your site.

And Event Tickets Plus was launched in December we still support WooCommerce Tickets, but will not be adding any new features to it. All tickets created in WooCommerce Tickets will work in Event Tickets Plus and we have this guide to transition: https://theeventscalendar.com/knowledgebase/moving-to-event-tickets-plus/

I checked your account and we auto generated a license for Event Tickets Plus so you have access to it. When you do change over I would recommend testing on a staging site first to verify all your tickets are there. They should be, but it is always a good idea to run a test like that first before doing it live.

[laughmasters]

Found it.
Adding the “//” to the front of that line worked.

Will migrate to ETP next time we no longer have any tix on sale.
Cheers,
– ET

[Geoff B.]

Hey,

Just following up on this one. Awesome job by Brian on finding the resolution and to ET for applying the fix.

Please let us know if anything else comes up.

Best regards,

Geoff B.

[laughmasters]

Just created two new recurring events and guess what?
No freaking time in the Details box.

http://laugh-masters.com.au/?post_type=tribe_events&p=3982
http://laugh-masters.com.au/?post_type=tribe_events&p=3981

[Geoff B.]

Good evening Eran,

Oh! Sorry to hear that!

Brian will return shortly, so we can have access to some more of his magic.
Until he does, out of curiosity (to speed up the process), is it possible you updated to 4.07 ?

I am asking because as you might guess, that would have removed the earlier patch.

Hang in there!

Best regards,

Geoff B.

[laughmasters]

I did upgrade.
Have added the patch back in and we now have times.
Thanks

[Geoff B.]

Good afternoon Eran,

I’m glad you got the times back. Thank you for taking the time to reapply the patch.

Best regards,

Geoff B.

[Leah]

Hello,

Thank you for reporting this issue. We weren’t able to get a fix for it into our upcoming release (4.1). However, please know that the problem is still on our radar and is ticketed within our system to be addressed in a future maintenance release. We’ll do our best to keep you posted when we are able to get a solution in place. Thank you for your patience while we improve and expand our plugins.

Best,
Leah

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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