[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need any other on something else please post a new ticket.

Thanks!

[Brian]

Hi Laura,

It looks like it would be an AJAX issue, which Safari has an issue with in 5.x

It appears Apple is no longer supporting Windows Safari either so there is not much we can do to fix the issue.

If you must support that version of Safari the best thing to do is remove the AJAX scripts.

If you add the coding in this gist:

https://gist.github.com/ckpicker/8689212

That will disable AJAX.

Let me know if that helps.

[Brian]

Please email us at pro(at)tri.be and we can take care of the refund.

Although we have a update in the pipeline to improve the ticketing framework and add some of the features you are asking! I do not have a timeline for it’s release.

I am going to close this ticket as the original issue was resolved.

Thanks

 

[Brian]

Hi Torstein,

Thanks for explaining the issue and letting me know about testing for conflicts.

I see what is happening and not sure why there is a conflict on for the English site only.

I came up with this coding to replace the_content.

<?php echo apply_filters('the_content', get_post_field('post_content', $event_id)); ?>

Please make sure to move the single-event.php file to your theme before modifying it.

Instructions for that can be found on our themer’s guide:

https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

Let me know if that works as a replacement.

Thanks

[Brian]

Donna,

Please try adding it to the yourtheme/tribe-events/tickets/email.php

Then the coding should show.

Let me know if that works.

[Brian]

I hope I can bat that well in my softball game next week!

Glad it is working now, I am going to close this ticket as it is answered. Please create another ticket if you have any more questions.

Thanks

[Brian]

Thanks for changing the site back to the “Default Events Template” I took a look at your site and it appears your theme is loading css for the Events Calendar and disabling the css in the plugin.

I also looked at the theme site and they mention their css is for the Events Calendar 2.0. I could not find if they have an update of their css for 3.0 or not.

Is there a way to turn off the Theme’s Event Styling somehow and use our plugins? Can you contact the Theme developer and see if they have a solution to do that?

Let me know what you find out from the theme developer and we can go from there.

Thanks

[Brian]

Hello,

Sorry the solution is creating another error for you.

I took a look at your site and the main feed plus the events feed and could not find an error.

So can you provide the link you are using to check your feed. I would like to take a look and then I should have some suggestions for you after that.

You can provide that link as a private reply if you like.

Thanks

[Brian]

Hello thanks for the interest in our plugins.

I can answer you question about a one page event with ticket checkout.

Our WooCommerce Ticket Plugin adds a special product to WooCommerce for the tickets with some additional features. WooCommerce then handles the payment and shipping processes using WooCommerce’s methods.

Right now that process it multiple pages and to modify it would require modifying WooCommerce not our plugin.

Also, our plugin does not send the tickets until an order is marked complete in WooCommerce, usually that is a manual process, but there is coding to automatically do that you can add to your site.

Out plugin does provide some ticketing information but only for the person purchasing the tickets. So if I would purchase 4 tickets they would all be under my name and if you export that information from our attendees list my name would be listed as the Purchaser name and Purchaser email for each ticket in that group.

Let me know if that answers your question.

Thanks

[Brian]

Hi philly00,

I can help you out with this.

What are you settings in the dashboard under Settings->Reading and the “Blog pages show at most” field. If it is 1 set it to a higher number and see if that helps.

If that changes other parts of your site you can try adding this coding found in the support question on WordPress.org.

The first answer by Steve should help you out.

https://wordpress.org/support/topic/woocommerce-pagination

Let me know if that works for you.

Thanks

[Brian]

Hi I can help you out with this.

Try replacing the tax_query array with this:

'tribe_events_cat'=>'featured'

Let me know if that works.

[Brian]

Hello thanks for purchasing the Events Calendar Pro.

Sorry for the troubles you are having, but I can help troubleshoot this with you.

I took a look at your site and see the Events Calender working with the Archive Template. The Loading sign is showing because the default styling from the plugin is not loaded on that page.

What happens when you choose the default “Default Events Template”? Does the page not load at all? Can you turn that on and let me know so I can look at it?

Also, can you follow our Testing For Conflicts guide and see if that resolves the issue?

https://theeventscalendar.com/support/documentation/testing-for-conflicts/

Let me know what you find out and we can go from there.

Thanks

[Brian]

No worries about asking again.

To answer your question.

The plugin will continue to work with all the current features you have, but you will not have access to the support forum or any new updates.

Let me know if you have  any other questions about the license.

Thanks

[Brian]

Hello thanks for the interest in our plugins. I can answer your questions.

We do not have a RSVP feature out of the box.

You can use WooCommerce (or one of our other ticketing solutions) but this typically would require the customer to go through a checkout process.

We are interested in adding this feature so if you upvoting this request on UserVoice that helps us to prioritize new features and functionality.

And our ticketing solutions are not directly tied to the user roles so it would take some customization to do what you describe in questions 2 and 3. We can help on that customization with a question or two, but would not be able to completely add that feature.

Thanks

[Brian]

Hi smazzoni,

I can help out with your question. There is no default way to set a default location.

I did do a search by a city and that creates a url I can copy and link to with a defauly location.

For mine I searched Arlington, VA and below is the url that I then used to open in a new browser with Arlington, VA as the default location.

http://yoururl.com/events/?action=tribe_list&tribe_paged=1&tribe-bar-geoloc-lat=38.8799697&tribe-bar-geoloc-lng=-77.1067698&tribe-bar-geoloc=Arlington%2C+VA

You maybe able to reproduce that with a Los Angles Search.

Let me know if that works for you.

[Author]

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