Brian

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Viewing 15 posts - 10,441 through 10,455 (of 11,256 total)
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  • in reply to: Page Not Found for event pages #800793
    Brian
    Member

    Ok keep us posted if you would like some more help. We typically close tickets after two weeks of no activity. I am not closing this one now, but if that would happen and you come back with a question or related issue you can create a new ticket and reference this one.

    Thanks

    in reply to: Wrong dateformat new community event at Dutch website #800714
    Brian
    Member

    Again sorry for the delay in getting to you.

    I looked into this some more and the date format in the Community Calendar Settings does not change the datepicker.

    We have had this asked before so I am going to post here what Barry wrote as it is a good explanation of what is going on there:

    The setting you are referring to affects the dates in some places, such as the list of events (as found at example.com/community/events/list), but not others (such as the datepicker). The principle reason for this is that the component used to form the datepicker does not understand date formats expressed in the style of a PHP date() string.

    However, one of our team members, Ryan, did suggest that you could add some Javascript along these lines:

    https://gist.github.com/ryanurban/6073260

    Some notes from Ryan:

    * You may wish to override the submission form template and remove the .datepicker class, replacing it with something unique like .your-custom-class
    * If you do that then please also update the code in the gist appropriately (input.datepicker might become input.your-custom-class)

    So this would require some development know-how to implement but it does seem to be possible – however to be clear this isn’t something the date format field you have referred to is intended to influence.

    Does that make sense?

    in reply to: Venue Website Display #800696
    Brian
    Member

    Hi Tara,

    Sorry for the troubles of having to upgrade and downgrade. What issues were you having with the new versions of the plugins?

    You would like to display the website without it being a link, correct?

    Here is how to do that the link is created in this file here:

    \the-events-calendar\views\modules\meta\venue.php

    You can follow our themer’s guide to move it to your theme and modify it there.

    You will want to replace the coding that looks like this:

    <?php echo $website ?>

    with this:

    <?php echo tribe_get_event_meta( tribe_get_venue_id(), ‘_VenueURL’, true ); ?>

    Let me know if that is what you are looking for or you would like some more help.

    Thanks

    in reply to: Wrong dateformat new community event at Dutch website #800620
    Brian
    Member

    Hi presis,

    Sorry for the delay in getting to you.

    I am looking at this now and will get back to you shortly.

    Thanks

    in reply to: Navigation error when using List view #799252
    Brian
    Member

    Thanks for doing the steps to see if that would resolve the issue.

    It appears we have an issue and have a bug ticket in place to fix in our next release(which hopefully is early next week)

    I am going to add this ticket to our bug ticket so we can notify you of the progress.

    Does that work for you?

    in reply to: Detailview EventCalendarPro is not working #799234
    Brian
    Member

    Unfortunately, it looks like it is a theme conflict since it works without the theme or with a low amount of Events. We try to help out with some theme compatibility issues, but ultimately that is beyond the support we can provide per our terms of service.

    There are a bunch of different things that can be done: (in no order)

    • I would recommend contacting the theme developer and see if they have a fix for this.
    • I saw you may have a child theme of GamePlan, if that is correct does it work with the base theme?
    • If The Events Calendar 3.7 was working you could downgrade to that version for all the plugins and try again in the future to update.
    • Start a new install of WordPress for the site and import all the content through an xml and setup a new site and see if that fixes the issue.
    • Another option is what Barry said “What if you export the database from the live site, and export it to the test site? Can it be replicated then?”

    Sorry for not having concrete solutions, but we are not experiencing this on any other customer sites so it makes it difficult for us to know what the conflict is on your site either from the plugin, theme, or server that is causing this.

    in reply to: Details Bar Floating Left Instead of Below #799202
    Brian
    Member

    Hi Again!

    I see what you mean. It looks like you are using Enfold theme and they like to add some coding to their theme that changes around the Calendar.

    See if adding this gets it closer to what you would like:

    #tribe-events-content .av-single-event-content {
    float: none;
    margin-left: 0;
    width: 100%;
    }

    You may have to play around with the css more to get it closer.

    Google Maps
    I also noticed some javascript errors in the console when I did not the map in the Single Event.

    We are having a conflict with a Mailchimp Plugin and both of our uses of the datepicker, do you have this plugin as well?

    I do not have a hotfix for the conflict, but we are working to release a fix early next week(if everything goes to plan).

    Let me know about the css and the mailchimp conflict and I will see what we can do to help.

    Thanks

    in reply to: Calendar #799188
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need any other on something else please post a new ticket.

    Thanks!

    in reply to: Arrows for Month-to-Month Navigation #799186
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need any other on something else please post a new ticket.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks!

    in reply to: Calendar #798938
    Brian
    Member

    Sure I can help you out with this.

    I could not find any November Events on your site.

    Could you please add a November Event and see if the link appears then.

    We have changed the coding to only show Next Month Links if there are events so that could be the reason the link is not showing.

    Let me know.

    Thanks

    in reply to: How to Get Maps to Show with CSV Upload #798920
    Brian
    Member

    Sure I can help you out with this.

    Please use 1 in the Event Show Map Link or the Event Show Map field for each event to you upload to show the map.

    Let me know if that works for you.

    in reply to: Google Map View #798906
    Brian
    Member

    Hello,

    I can help answer your question about the map view.

    Are you talking about the maps on the venue or single event pages?

    We do have a glitch where sites that have had the Events Calendar installed for a long time are using an old option that causes the map to have zero height.

    Adding this filter to your theme’s function.php will help solve the issue until the next release:

    add_filter( 'tribe_get_option', 'adjust_tribe_embedded_map_height', 10, 2 );

    function adjust_tribe_embedded_map_height( $value, $property ) {
    if ( 'embedGoogleMapsHeight' !== $property ) return $value;
    return '350px';
    }

    Let me know if that works for you.

    in reply to: Remove Venue Link #798899
    Brian
    Member

    Sure I can help you out with this.

    You can actually use a WordPress function to get the Venue Title without a link.

    Try replacing the function tribe_get_venue() with this:

    get_the_title( tribe_get_venue_id() );

    Let me know if that works for you.

    Thanks

    in reply to: 404 second language WPML #798884
    Brian
    Member

    Ok glad you were able to find a solution. Closing out this ticket then, please create a new one for any other questions or issues.

    Thanks

    in reply to: Arrows for Month-to-Month Navigation #798856
    Brian
    Member

    Sure can.

    Try this coding instead and remove the other if you want to hide the bottom nav:

    #tribe-events-content #tribe-events-header .tribe-events-sub-nav {
    top: 0;
    }
    #tribe-events-content #tribe-events-header .tribe-events-sub-nav li, #tribe-events-content #tribe-events-header .tribe-events-sub-nav .tribe-events-nav-next a {
    display: block;
    }

    Both are needed to display the top links correctly.

    Let me know if that works.

Viewing 15 posts - 10,441 through 10,455 (of 11,256 total)